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Online Casinos in general: [solved] Free spins of at least 350 euros just gone - Mr Vegas (Page 6)

Topic created on 07th Jan. 2021 | Page: 6 of 7 | Answers: 60 | Views: 12,711
Quilli
Visitor
Don't think you'll get anywhere. Was also long fan of Videoslots, but now everything has changed. The sad thing is, no matter how we get upset here, the casinos are always right because they have money. Wish you good luck, maybe your case will be an exception

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Anonym
Quilli wrote on 14.02.2021 at 11:51 am: Don't think you'll get anywhere. Was also a fan of Videoslots for a long time, but now everything has changed. The sad thing is, no matter how we get upset here, the casinos are always right because they have money. Wish you good luck, maybe your case will be an exception

Yes, for me this is already the "decisive case". Depending on how this turns out, I will behave in the future. Whether casino, OC, cheap arcade - laws exist anyway

If it's so easy, there can be a "break" even with a 50,000 euro win and everything is gone. Can not be please.

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Anonym
Update:

Had contact with Caro from GJ today. She also contacted Mr Vegas again and urged. Mr Vegas now wants to put pressure on the provider. Thanks for this already times to the GJ team or Caro!

MADRE has also answered me and has requested an answer/opinion on the open case from Mr Vegas with a deadline of 2 weeks.

Vl becomes yes nevertheless still something. Do not give up seems to be the highest commandment.

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Anonym
Unfortunately, still no update and again ne (working week) has passed. Maybe tomorrow?

I would now really interested in the process in the background at such casinos times

First you let it lie away from 7.1. Allegedly because of work delays because of Christmas. Then it is (allegedly) forwarded to Nextgen at some point.

Then no answer comes from them, but it is not urged. A full 3 weeks ago, Nextgen was urged again (allegedly).

Now at the beginning of the week also Caro of GJ has urged again AND MADRE has contacted Mr Vegas also on Monday


I actually already assumed that everything will be accelerated now. So in the way: "Hey, now the arbitration board of the MGA writes to us, now we contact someone personally at Nextgen to solve the case"

But apparently, unfortunately, that's not happening either

If a "serious" company would work like this, the store would be closed after a year

How can you imagine such OC's? I would really like to see behind the scenes.

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Anonym
THANK YOU - THANK YOU - THANK YOU to the GJ Team - CARO!

In fact, I just noticed that the amount (€ 360,-) has now been credited to my Mr Vegas account!

The issue has actually been resolved! Am overjoyed simply because the issue is settled

Thanks again to all who have co-discussed and to the GJ team!

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Adler94
Rookie
DaZocka wrote on 02/18/2021 at 9:40 pm: THANK YOU - THANK YOU - THANK YOU to the GJ Team - CARO!

In fact, I just noticed that the amount (€ 360,-) has now been credited to my Mr Vegas account!

The issue has actually been resolved! Am overjoyed simply because the issue is settled

Thanks again to all who have co-discussed and to the GJ team!

I'm glad for you that it still worked out!

But also find it really great, as the GJ team then apparently stands up for someone. I'm still relatively new here and would not have expected something like this or even did not know. I find really mega! 👏

But is also a great community here

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Freakz0id
Amateur
Congratulations, I then immediately asked again... xD

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Kleinkariert
Expert
DaZocka wrote on 02/18/2021 at 9:40 pm: THANK YOU - THANK YOU - THANK YOU to the GJ Team - CARO!

In fact, I just noticed that the amount (€ 360,-) has now been credited to my Mr Vegas account!

The issue has actually been resolved! Am overjoyed simply because the issue is settled

Thanks again to all who have co-discussed and to the GJ team!

Better now than never I would say... nevertheless this has taken far too long.

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Anonym

Kleinkariert wrote on 19.02.2021 at 01:57
Better now than never I would say... still it took way too long.

That is unfortunately true

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Wengust
Experienced
I am happy for you !!!

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