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Deposit and withdrawal methods: Platin and Crypto (Page 3)

Topic created on 24th Apr. 2024 | Page: 3 of 4 | Answers: 49 | Views: 1,389
Pat1991
Top Member
I don't understand that. Didn't people here some time ago complain massively about Platin? Why are you still playing?

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T0uchTheSky
Expert

Pat1991 wrote on 27.04.2024 at 20:32: I don't understand this. Didn't people here complain massively about Platin a while back? Why are you still playing there?

I haven't played there for more than a year either, this time exceptionally only because of a book tournament. As I said, if I get the money, I swear, never again in that filthy casino, haha . And this Anna Maria, at noon she could only speak Portuguese and in the evening she suddenly spoke perfect English, waited 3 hours in the Live Chat, never experienced anything like it, what a scam, haha.

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hustlehoff
Expert
And status update?

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T0uchTheSky
Expert

hustlehoff wrote on 28.04.2024 at 15:48: And status update?

Still nothing yet ...


I'm not concerned with how quickly Platin pays out. I'm already used to that from the Mountberg Group. But there I know that the money will come 100% at some point.

I was actually interested in whether you have to confirm your new LTC address by email or not. Because according to the notification on the right after the payout, you would receive a confirmation email and I know that from WInz too.

Chat only said yesterday that everything looks ok with me and she will forward it. That was Ana Maria, who could only write in Portuguese at lunchtime and suddenly spoke perfect English in the evening, haha....

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gamble1
Legend

T0uchTheSky wrote on April 28, 2024 at 5:06 pm:

Still nothing so far ...


I'm not concerned now with how quickly Platin pays out. I'm already used to that from the Mountberg Group. But there I know that the money will come 100% at some point.

I was actually interested in whether you have to confirm your new LTC address by email or not. Because according to the notification on the right after the payout, you would receive a confirmation email and I know that from WInz too.

Chat only said yesterday that everything looks ok with me and she will forward it. That was Ana Maria, who could only write in Portuguese at lunchtime and suddenly spoke perfect English in the evening, haha....


Don't worry, you don't have to confirm anything unless you have a special LTC address Why does it take them so long, maybe because you're not a VIP?

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T0uchTheSky
Expert
gamble1 wrote on 28.04.2024 at 17:36:

Don't worry, you don't have to confirm anything unless you have such a special LTC address why they need so long maybe because you are not a VIP can that be ?

No, it's just a normal LTC address from TrusWallet. As I said, at Winz I had to confirm the mail when I entered a new LTC address for the payout, which I had never used there before.

If the LTC address is already known, I only received a notification on the right-hand side of the screen that the payout still needs to be confirmed by an administrator, as I did when paying out 13 LTC.


With Platin I am not a Vip and only have Gold status.


But on the subject:

This morning I received a notification from TrustWallet that more than 4 LTC have been received, i.e. a little more than 348 euros. I did not receive an email from Platin that the withdrawal has been executed, i.e. it seems that you do not need to confirm your new crypto address after all, probably why you did not receive a confirmation email and the notification seems to be a fake notification.


My conclusion about Platin: I have avoided it for more than a year and will really not play there in the future. First the confusion with the confirmation of the crypto address, then I was left in the Live Chat for more than 3 hours and I canceled it out of frustration because nobody took care of me. First came an Ana Maria, who supposedly could only speak Portuguese, but in the evening spoke perfect English, haha.

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frapi07
Expert

T0uchTheSky wrote on 29/04/2024 14:25:



My conclusion about Platin: I have avoided there for more than 1 year and will really not play there in the future. First the confusion with the confirmation of the crypto address, then I was left in Live Chat for more than 3 hours and I canceled it out of frustration because nobody cared about me. First came an Ana Maria, who supposedly could only speak Portuguese, but in the evening spoke perfect English, haha.


Maybe there are two Ana Marias? Maybe it wasn't Ana Maria at all, but Manuel Neuer?

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Hanshanshans
Expert

T0uchTheSky wrote on 29.04.2024 at 14:25:First came ne Ana Maria, who supposedly could only speak Portuguese, but in the evening perfect English,haha.


Hmm, so there were a few hours between the requests?

If you know how, one hour is enough to eliminate deficits...😂

HanshanshansHanshanshans"


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gamble1
Legend

T0uchTheSky wrote on 29.04.2024 at 14:25:
Nah nah, it's also just a normal LTC address from TrusWallet. As I said, at Winz I had to confirm the mail when I entered a new LTC address for the payout, which I have never used there before.

If the LTC address is already known, I only received a notification on the right-hand side of the screen that the payout still needs to be confirmed by an administrator, as I did when paying out 13 LTC.


With Platin I am not a Vip and only have Gold status.


But on the subject:

This morning I received a notification from TrustWallet that more than 4 LTC have been received, i.e. a little more than 348 euros. I did not receive an email from Platin that the withdrawal has been executed, i.e. it seems that you do not need to confirm your new crypto address after all, probably why you did not receive a confirmation email and the notification seems to be a fake notification.


My conclusion about Platin: I have avoided it for more than a year and will really not play there in the future. First the confusion with the confirmation of the crypto address, then I was left in the Live Chat for more than 3 hours and I canceled it out of frustration because nobody took care of me. First came an Ana Maria, who supposedly could only speak Portuguese, but in the evening spoke perfect English, haha.


There was no email about the payout


Trust Wallet I have now also used from time to time but the conversion of Euro Dollar and everything makes my nerves broken haha yesterday 950 dollars sent in LTC 700 € arrived I almost fell off my chair haha

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T0uchTheSky
Expert

gamble1 wrote on 29.04.2024 at 21:41

There is no mail for payout


Trust Wallet I have now also used from time to time but the conversion from Euro Dollar and everything makes my nerves broken haha yesterday 950 dollars sent in LTC 700 € arrived I almost fell off my chair haha

You can also select the currency in dollars as default in TrustWallet, haha ...

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T0uchTheSky
Expert

Hanshanshans wrote on 29.04.2024 at 21:04:

Hmm, so were there a few hours between requests?

If you know how, one hour is enough to eliminate deficits...😂

T0uchTheSkyT0uchTheSky"



No, at the beginning the queue position was 2, then 1 after about 1 hour.

Then about 20 minutes later Ana Maria came and wanted to write to me in Portuguese. I told her to please write in English, she wrote something in Portuguese again and I had to have it translated on Goolge. Somehow it said, I'm in charge and then she left the chat.

And in the same chat the message queue 1 appeared again, waited, waited and waited again, after another 1 or 2 hours I got fed up and quit the chat.

frapi wrote at some point that he could easily reach someone in the Live Chat, so shortly after 6 pm I think I was in the live chat again, this time only queue 1, after about 1 minute Ana Maria came back and wrote to me in English. At that moment you think, what the f......, was I screwed at noon or what, haha ....

As I said, I wasn't interested in how long the payout would take or why my money hadn't arrived yet, I just wanted to know whether I had to confirm my LTC address or not, because I hadn't received an email to do so.

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dazzle_tea
Amateur
nobody is called Ana Maria.

or they are all called that.

it's like that everywhere now, you're greeted 24/7 by Nico, Helen and Linda.

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Falke
Expert

T0uchTheSky wrote on 30/04/2024 00:03:

You can also choose the currency in dollars as default in TrustWallet, haha ...

Did I miss something? Some internal game, or why are you writing "haha" in EVERY post. This is the 21st century. Laugh milies have already been invented.

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T0uchTheSky
Expert

Falke wrote on 30.04.2024 at 02:31:

Did I miss something? Some internal game, or why are you writing "haha" in EVERY post. This is the 21st century. Laugh milies have already been invented.

"Haha" is in fashion, in case you missed it, ask gamle1, he can do it too, haha ...

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frapi07
Expert

T0uchTheSky wrote on 30/04/2024 00:18:



frapi wrote at some point, he could easily reach someone in Live Chat, so shortly after 6 pm I think I was in live chat again, this time only queue 1, after about 1 minute Ana Maria can again and wrote to me in English. At that moment you think, what the f......, was I screwed at noon or what, haha ....

No, I wasn't

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