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Other topics related to... : Player Locking System OASIS Thread (Page 72)

Topic created on 10th Feb. 2022 | Page: 72 of 197 | Answers: 1,960 | Views: 375,759
Maria_Sonntag
Amateur

Kaniwins wrote on 19.08.2023 at 06:37: Barely played at 2 betting casinos the first time and immediately such an Oasis nonsense....

Can it be that one is not completely blocked? So only selected casinos??

No, it is a nationwide blocking file. And lotto you can continue to play (the countries are not stupid and want to miss this fat source of income): Lotteries that do not take place more than 2 times a week are not connected to the blocking file. This should also explain why 6 out of 49 and Eurojackpot only take place twice a week.

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Maria_Sonntag
Amateur
gamble1
Legend
Maria_Sunday wrote on 08/25/2023 at 18:03:

Yes it is, that's exactly the reason. As has been written here many times. To put it simply, if someone wants to delete their account with an online Provider, the provider has to assume that there is a Gambling addiction and then has to block the player. This has nothing to do with Bet@home, it happens with everyone.

This is not correct if you write that you want to block yourself, but if you say exactly that you want to delete the account without a reason, they do not have the right to assume a gambling addiction


Bet@home is for me a juice store because I looked in the FAQ section and there is under the question

Q: Can I delete my account?
A: No, you can however have your player account blocked. To do so, please send an e-mail with the request to block your account to
service.de@bet-at-home.com

At StarGames you can find the following information.

Q: How can I close my account?
A: If you wish to permanently terminate your membership at StarGames, your player account will be closed. Your money from the player account will be paid out according to the normal payout rules in five days at the latest. If you wish to cancel your membership at StarGames, please contact our customer support team via Live Chat, by phone on 0800 001 0173 or by email at hilfe@stargames.de .

For reasons of tax law, we are obliged to keep business records for a period of ten years. Customer data is treated with absolute confidentiality and never passed on to third parties. International security standards guarantee the protection of player data.


Nothing with automatic Oasis lock and quite reasonable so your answer is every provider must act so simply wrong ! Would be even nicer if you had to stay registered with every 0815 casino forever so that soon 1000 providers two times a year bang the Schufa full
.

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refucs
Top Member
Maria_Sonntag
Amateur

refucs wrote on 26/08/2023 at 17:54:

Yes, that's the storybook answer. But for some, yes, the lock seemed to be gone BEFORE the official confirmation came, or if it came at all.


They don't write WHEN you will be notified....

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Maria_Sonntag
Amateur

gamble1 wrote on 26/08/2023 at 01:48 PM:
This is so not right if you write you want to block you then yes but if you say exactly you want to delete the account without a reason they do not have the right to assume a Gambling addiction


Bet@home is for me a juice store because I have looked in the FAQ section and there is under the question

Q: Can I delete my account?
A: No, you can however have your player account blocked. To do so, please send an e-mail with the request to block your account to
service.de@bet-at-home.com

At StarGames you can find the following information.

Q: How can I close my account?
A: If you wish to permanently terminate your membership at StarGames, your player account will be closed. Your money from the player account will be paid out according to the normal payout rules in five days at the latest. If you wish to cancel your membership at StarGames, please contact our customer support team via Live Chat, by phone on 0800 001 0173 or by email at hilfe@stargames.de .

For reasons of tax law, we are obliged to keep business records for a period of ten years. Customer data is treated with absolute confidentiality and never passed on to third parties. International security standards guarantee the protection of player data.


Nothing with automatic Oasis lock and quite reasonable so your answer is every Provider must act so simply wrong ! Would be even nicer if you had to stay registered with every 0815 casino forever so that soon 1000 providers two times a year bang the Schufa full
.

If you already quote, then please complete:

Player protection barrier from the StarGames team
Our Player protection Team routinely monitors player behavior as part of our Responsible Entertainment Policy to identify potentially problematic behavior. If there is reason to believe that a player has developed a gambling-related problem, our Player Protection Team will suspend the player account in question. The remaining balance on the account will be paid out to the deposited payment method and will be subject to the payment regulation as per the terms and conditions.
To ensure that the suspension is justified, our Player Protection Team will investigate the gaming habits, behavior and transactions of the person concerned, as well as any communication that has taken place between the player and our support team.


I assume that other casinos follow a similar procedure. And then implement a third-party block. Otherwise, this thread wouldn't be full of countless posts complaining that they wanted to delete their account and were blocked by OASIS.


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Herr_D
Amateur

Maria_Sunday wrote on 08/25/2023 at 18:03:

Yes it is, that's exactly the reason. As has been written here many times. To put it simply, if someone wants to delete their account with an online Provider, the provider has to assume that there is a Gambling addiction and then has to block the player. This has nothing to do with Bet@home, it happens with everyone.

Hello.This is not a reason for me!!!If I write in the chat at Bet@home that I want to delete my account because I no longer want to use their offer is not a reason to block me at the Oasis and that is not with all so.This is a wrong info you have there.Even at Interwetten/Tipico it went without problems and block at the Oasis.See the blame at bet@home

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gamble1
Legend
Maria_Sunday wrote on 08/28/2023 at 10:10 am:

If you are going to quote, please quote in full:

Player Protection Barrier from StarGames Team
Our Player protection Team routinely monitors player behavior as part of our Responsible Entertainment Policy to identify potentially problematic behavior. If there is reason to believe that a player has developed a gambling-related problem, our Player Protection Team will suspend the player account in question. The remaining balance on the account will be paid to the deposited payment method and will be subject to the payment regulation as per the terms and conditions.
To ensure that the suspension is justified, our Player Protection Team will investigate the gaming habits, behavior and transactions of the person concerned, as well as any communication that has taken place between the player and our support team.


I assume that other casinos do the same. And then implement a third-party block. Otherwise, this thread wouldn't be full of countless posts complaining that they wanted to delete their account and were blocked by OASIS.



You're back to player protection again ! I have explicitly quoted from the section delete account that are two different things because one may be you no longer like the color of the page and the other you are addicted to gambling ! In addition, I myself have my account with Tipico close because the two times a year make a Schufa query and they have asked me explicitly if I want to close because of a Gambling addiction that I have denied and that's that

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Maria_Sonntag
Amateur

gamble1 wrote on 28.08.2023 at 14:21:
[....they explicitly asked me if I wanted to close due to a Gambling addiction I denied it...]

Whether there really everyone reads so exactly what it says, I would doubt and "to show it to them so right", there is just quickly clicked away.

And to make it clear: I think the whole thing is also personally questionable to derive a gambling addiction from the deletion of an account as an intention; but that is apparently practiced so with many. Among other things, this thread is full of it!

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Tonkabohne
Top Member
Mr_D wrote on 28/08/2023 at 12:53 PM:

Hello.This is for me no reason!!!If I write in the chat at Bet@home,that I want to delete my account,because I no longer want to use their offer is not a reason to lock me at the Oasis and that is not with all so.This is a wrong info you have there.Even at Interwetten/Tipico it went without problems and lock at the Oasis.See the blame at bet@home

and just so I have experienced it KackGames also.


Simply ne lock reingedrückt.

Have probably afraid that one then burns his money at other game stores?

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