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# Other Casinos #: Payout and credit balance rejected and deleted. WINAWIN CASINO

Topic created on 25th Apr. 2024 | Page: 1 of 1 | Answers: 2 | Views: 401
yildir
Rookie
Hi guys I deposited at Winawin Casino yesterday with my Skrill MasterCard and claimed a 100%.

I wagered the bonus and withdrew 409€. I uploaded my documents for verification. It was rejected this morning and my win plus my deposited money was simply deleted.

Their reason was that the Mastercard is from Skrill and that Skrill is not authorized for bonus offers.

I am not entitled to Skrill as a depositor and ultimately the money was deposited with Mastercard.

Live Chst does not help me. What would you do next?

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gamble1
Legend

To be honest, I haven't experienced this yet, but the Provider can already see who issued the card and the Skrill menu also appears when you Deposit with it

My Tip:

Find a site where you can submit a complaint about this casino and have it resolved there Such a case is currently something new but I'm pretty sure no one here has contact with a contact person in this casino so you can only help you with advice but unfortunately not with the actual problem so I would really start there

Keep your fingers crossed



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yildir
Rookie
Okay, the error has been recognized and my money will be paid out. Thread can be closed.

This post has been translated automatically

Hot Topics5th May. 2024 at 04:34 am CEST

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