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Online Casinos in general: StarGames experience (Page 159)

Topic created on 04th Jan. 2022 | Page: 159 of 168 | Answers: 1,674 | Views: 215,752
StarGames_Official
Experienced
Daniel1988 wrote on 28.04.2024 06:00:

Is still busy, or rather the StarGames staff has significantly corrected the average of the 5 star ratings via TP upwards ☝️

Hardly believe that these are truthful customer experiences 😂

Although we don't want to write back to you, we would definitely like to deny such statements.

We NEVER falsify reviews. We do NOT write reviews of our site ourselves. This is also not permitted for our employees. We also do NOT give any rewards when customers rate us.

Therefore, please stop with such lies. Thank you very much.

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Donnie
Expert

RebellYell wrote on 28.04.2024 at 09:28:

Well you just have to look at the ratings here. I am very surprised that a casino that has continued to minimize the chances of winning and has significantly worsened the bonus offers is rated so well.

The ratings were also given earlier when the conditions were different, hardly anyone will keep adjusting their ratings. And whether you win something or not doesn't belong in a rating. Everyone knows that the chances of winning in German booths are very small to non-existent. You just get ripped off anyway, but there are also Curaçao stalls where you don't win anything


You're not tortured enough with the 5 second rule or low RTPs. No, you have to add that to the wagering requirements. The best way to get rid of yourself. But there are still enough people who put a lot of money in there, otherwise they wouldn't even exist

I haven't deposited anything there for a year, but still zero wins from no-deposits. Every time there is a balance, it immediately goes to zero. Highlight a few weeks ago, €50 Bonus money from the free spins where everything was gone after just €70 turnover. Zero wins for a year, not even a stupid tenner, that can no longer be a coincidence. I'm sure it's the same for others, winning nothing at StarGames

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Donnie
Expert

Daniel1988 wrote on 28.04.2024 06:00:

Is still busy, or rather the StarGames staff has significantly corrected the average of the 5 star ratings via TP upwards ☝️

Hardly believe that these are truthful customer experiences 😂

You shouldn't take reviews on Trustpilot seriously anyway, they're full of lies and bullshit anyway

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RebellYell
Top Member

Donnie wrote on 28.04.2024 at 09:45:

The ratings were also given earlier when the conditions were different, hardly anyone will adjust their ratings again and again. And whether you win something or not doesn't belong in a rating. Everyone knows that the chances of winning in German booths are very small to non-existent. You just get ripped off anyway, but there are also Curaçao stalls where you don't win anything


You're not tortured enough with the 5 second rule or low RTPs. No, you have to add this to the wagering requirements. The best way to get rid of yourself. But there are still enough people who put a lot of money in there, otherwise they wouldn't even exist

I haven't deposited anything there for a year, but still zero wins from no-deposits. Every time there is a balance, it immediately goes to zero. Highlight a few weeks ago, €50 Bonus money from the free spins where everything was gone after just €70 turnover. Zero wins for a year, not even a stupid tenner, that can no longer be a coincidence. I'm sure others feel the same way, winning nothing at StarGames

Why not adjust the ratings? I do that. And no, I don't rate whether I win or lose. I'm clearly talking about the possibility of winning (i.e. the RTP). If a casino (StarGames is not the only one that does this) keeps lowering the RTPS, then I simply adjust my rating. What's the point if everyone complains here in the forum and someone who comes here for the first time and looks at the ratings gets the impression that it's a really great casino (and by that I also mean the other casinos that do this!).

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StarGames_Official
Experienced

Donnie wrote on 28.04.2024 at 09:45:

The ratings were also given earlier when the conditions were different, hardly anyone will adjust their ratings again and again. And whether you win something or not doesn't belong in a rating. Everyone knows that the chances of winning in German booths are very small to non-existent. You just get ripped off anyway, but there are also Curaçao stalls where you don't win anything


You're not tortured enough with the 5 second rule or low RTPs. No, you have to add that to the wagering requirements. The best way to get rid of yourself. But there are still enough people who put a lot of money in there, otherwise they wouldn't even exist

I haven't deposited anything there for a year, but still zero wins from no-deposits. Every time there is a balance, it immediately goes to zero. Highlight a few weeks ago, €50 Bonus money from the free spins where everything was gone after just €70 turnover. Zero wins for a year, not even a stupid tenner, that can no longer be a coincidence. I'm sure others feel the same way, winning nothing at StarGames

You write "whether you win something or not doesn't belong in a rating".


And then you write a very long paragraph about how you can't win here.

?

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Donnie
Expert
StarGames_Official wrote on 28.04.2024 at 13:46:

You write "whether you win something or not doesn't belong in a rating".


And then you write a very long paragraph about how you can't win with us.

?

This is about experiences and not about reviews on Trustpilot or the reviews on GJ. And yes, your slots are absolutely shit, as you can see from the comments on the no Deposit offers. You can still get so excited about the fact that there are winners at StarGames. And now please explain why they offer Bonuses with 50x turnover? Didn't they want to make the conditions fairer? Are they running out of money and players are staying away? "Other providers also have high wagering requirements" is not an argument. Oh no, you still have AdmiralBet and the sports betting department, so everything should be fine with the money. Regardless of StarGames, why do some offer RTPs of 84.87 or 90? Why not standardized?


But you're not alone in having constantly subterranean game processes. The whole German casino thing is doomed to failure anyway. At some point, even the last player will be fed up with losses

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mtorero
Amateur
StarGames_Official wrote on 28.04.2024 at 09:35:
Although we don't want to write back to you anymore, we absolutely want to deny such statements.

We NEVER falsify reviews. We do NOT write reviews on our site ourselves. This is also not permitted for our employees. We also do NOT give any rewards when customers rate us.

Therefore, please stop with such lies. Thank you very much.

Yes exactly, the great reviews are all from happy players who are bursting with enthusiasm after a Deadspin session in a casino with the world's worst winning opportunities and leave a review on Tp...

Who are you trying to fool?
You can see what your rating would really look like at Wunderino, Wildz or Tipico, for example, which have not (yet) launched a fake rating campaign. Or explain what makes you so much better than these casinos?
You're trying by all means to make your rip-off offer look good. But ok, maybe that's also self-protection for your own conscience...

Apropo bonus offer: A Deposit bonus with 30x conversion is ok in itself, and many players like a higher balance in order to have more playing time, but 300 Eur maximum conversion amount, in case one in 100 should manage to convert it at the lousy Aq??? This sets you even further apart from the rest of the 'legal' joke offer in a negative sense.


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Simbda
Top Member
You can forget the ratings on Trustpilot anyway. Since the DE license was there, almost all casinos with the DE license are suddenly rated over 90% positive. That's funny. And if you rate negatively, the rating doesn't get through because Trustpilot deletes it at some point.

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hustlehoff
Expert
Because the negative ratings claim immediately and if you as the submitter of the rating do not express yourself precisely, the negative rating is deleted.

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StarGames_Official
Experienced
mtorero wrote on 28.04.2024 at 14:41:
Yeah right, the great reviews are all from happy players who are bursting with excitement after a Deadspin session in a casino with the world's worst odds and post a review on Tp...

Who are you trying to fool?
You can see what your rating would really look like at Wunderino, Wildz or Tipico, for example, which have not (yet) launched a fake rating campaign. Or explain what makes you so much better than these casinos?
You're trying by all means to make your rip-off offer look good. But ok, maybe that's also self-protection for your own conscience...

You're wrong to think that casino reviews revolve around just 2 key points (big wins, bonus offers). This would be wrong.

We agree with Donnie when he writes:


And whether you win something or not doesn't belong in a rating.

Because in a casino, you will lose in the long run. We all know that. Why would you keep quiet about that? You can beat an RTP in the short term and make wins, but in the long run it evens out.

The following criteria should be decisive in an evaluation:


  • Site design - can I find what I want quickly?

  • Availability on different channels (apps, how it looks on mobile, etc.);

  • Deposit and withdrawal options as well as Deposit and withdrawal times;

  • Number of games and game providers;

  • Quality and accessibility of customer service;

  • Reputability, licenses, compliance, etc.;

  • Promotions.



We cannot judge what the competition does with their reviews. But why do you even think that other players might take a look at the above points and not just at whether they can make 200 out of 100?...

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