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Casino verification: Can a casino withhold won money verification (Page 4)

Topic created on 16th Feb. 2021 | Page: 4 of 10 | Answers: 95 | Views: 16,517
Katharina2
Top Member

Can a casino withhold won money verification

19th Feb. 2021, at 12:37 pm CET#31
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BetGG wrote on 19.02.2021 at 12:23 pm
I'm honestly very careful with something like this, they don't want screenshots and if they notice anything the money is 100% gone. So at least the change is still there via IBAS

IBAS does not want mail, only written and the hurdles to a complaint are also high.
Since I see a waste of time, besides, the Casino Pro. Is everything on the page
to infer. Here casinos and consumers can complain.

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Katharina2
Top Member

Can a casino withhold won money verification

19th Feb. 2021, at 12:45 pm CET#32
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BetGG wrote on 19.02.2021 at 12:31 pm
Even that would not bring anything, I even sent a confirmation from einwohnermeldeamt, they said for the account confirmation they needed a bank statement with IBAN, address, date and name not for the confirmation of the address, which also makes no sense, in the Live Chat I was told without these documents I would not be verified.

Then nothing helps, unless the bank adds exceptionally your address to the
current account statement. For this I would be pers. with de bank, so something must
go but ? The purpose should not interest them. You need it ..finished off.

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B****G

Can a casino withhold won money verification

19th Feb. 2021, at 12:46 pm CET#33
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Do you think it would make sense to open an account at another bank for the confirmation?

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B****G

Can a casino withhold won money verification

19th Feb. 2021, at 12:48 pm CET#34
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Katharina2 wrote on 19/02/2021 at 12:45 PM
Then nothing helps, unless the bank exceptionally adds your address to the
current account statement. For this I would be pers. with de bank, such a thing must
but go ? The purpose should not interest them. You need it ..finished off.

I was yesterday at the bank meant not possible, today again not possible, then they printed me 2 sheets with address and IBAN but was rejected yes.

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Falko
Icon

Can a casino withhold won money verification

19th Feb. 2021, at 03:46 pm CET#35
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BetGG wrote on 19/02/2021 at 12:46 pm: Do you think it would make sense to open an account at another bank for the confirmation?

If you deposited through your bank account, then a new bank account wouldn't get you anywhere. Then the casino says, we still need a confirmation from your previous bank account with which you deposited. But that is really bitter for you, what the casino is doing with you. You have, according to the current state, no chance at all to get your win. All other options that are still available to you to complete the Verification, you have now completely exhausted. What else can you do if they don't even accept the proofs that your bank printed out for you? You can also contact Casino Guru and tell them about the whole thing. They are nice and will answer you

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Sarkasto
Expert

Can a casino withhold won money verification

19th Feb. 2021, at 04:04 pm CET#36
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BetGG wrote on 19.02.2021 at 12:23 pm
I'm honestly very careful with something like this, they don't want screenshots and if they notice anything the money is 100% gone. So at least the change is still there via IBAS

Well it's up to you which way you go
And I am not talking about screenshots but about a real bank statement that you could scan. Then edit it and print it with the highest quality and take a picture of it
I didn't say it was a sure thing, just suggested another solution. In the end, it will depend on whether you get the money or not... Of course, you can try everything else first, which is certainly reasonable. But if this arbitration board where there was not even the casino as a complaint target as you said, from which I have never heard and therefore can not say whether this has ever helped a player - especially at a casino from the group...
My conviction is that this fraudulent company simply sits on the longer lever and if they want a bank statement with iban, address, name and pink hearts, then you have two options: deliver or write off the win and see it as a lesson. xD

Oh well, another Tip from my side: if you verify yourself before you hope for high wins and play accordingly high or Deposit then many threads like this would not exist
I have so far actually spared from such experiences, because you also quickly realize what kind of casino dus zutun have, whether the documents go through there seriously or whether vlt reasons are invented why a document can not be accepted.

And a small guess at the end: If you are already verified and would then later get into such a situation, I actually see the chances that so dispute resolution can help effectively. otherwise rather not

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slotliebe89
Elite

Can a casino withhold won money verification

19th Feb. 2021, at 04:12 pm CET#37
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Can also only recommend to verify right at the beginning at the casinos. Some hurdles are then not as high as later, when you have achieved a very high win. There is then looked at more closely.

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B****G

Can a casino withhold won money verification

19th Feb. 2021, at 05:01 pm CET#38
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Falko wrote on 19.02.2021 at 15:46
If you deposited through your bank account, then a new bank account wouldn't get you any further either. Then the casino says, we still need a confirmation from your previous bank account with which you deposited. But that is really bitter for you, what the casino is doing with you. You have, according to the current state, no chance at all to get your win. All other options that are still available to you to complete the Verification, you have now completely exhausted. What else can you do if they don't even accept the proofs that your bank printed out for you? You can also contact Casino Guru and tell them about the whole thing. They are nice and will answer you

Thank you, I will do

But I did not Deposit with my bank account, I deposited via Neteller.

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u****n

Can a casino withhold won money verification

19th Feb. 2021, at 05:19 pm CET#39
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So if you don't pull the account statements at the ATM, but get them in the mailbox in online banking or get them delivered by mail, then there must necessarily be an address on it. I am exclusively with direct banks and a house bank, account statements all come electronically, and on each is an address on it.

My idea is, if you don't already have it. Get online banking! And then set the type of account statements to electronic to the mailbox.

Just checked again with my 3 banks, there is definitely the address on all electronic statements.

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B****G

Can a casino withhold won money verification

19th Feb. 2021, at 05:31 pm CET#40
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unicorn wrote on 19.02.2021 at 17:19: So if you do not pull the account statements at the ATM, but in online banking in the mailbox or gets delivered by mail, then there must necessarily be an address on it. I am exclusively with direct banks and a house bank, account statements all come electronically, and on each is an address on it.

My idea is, if you don't already have it. Get online banking! And then set the type of account statements to electronic to the mailbox.

I'm with the Sparkasse, with me online is also no address, with me is not even the IBAN on the account statement, only name and account number. But have really played at many casinos and never had any problems with the verification. From 24bettle also always comes the same answer, I should contact my bank, it would be a free service, have explained to them several times I do not get such a statement, but they do not want to understand, have the feeling you write there with a bot that always gives identical answers


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