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Platincasino: Account deactivated (Page 2)

Topic created on 05th May. 2024 | Page: 2 of 3 | Answers: 36 | Views: 1,447
gamble1
Legend
frapi07 wrote on 06.05.2024 at 15:27:
But can't be that the player in the deleted thread only got his account reactivated thanks to Julian. No matter how you defend it, deactivating an account should only happen if the player has cheated or done similar bad things. You can't deactivate an account just because the player is missing documents or because something needs to be checked. How do you want to contact support?

It's the same as with the old operator. How many players have found their way to GJ who had a problem with Platin? Certainly some, but not all.

This can be defended because it is normal to deactivate an account if documents are missing and this also happens to you if you are on an exchange like Bitpanda or others if the Verification is not done the account is deactivated until this is done you can thank the EU for the strict rules


Whether the Provider is on the tube or is too petty, you can criticize that but not the pure fact

Edit: It even happened to me recently with Bitpanda, I registered but didn't verify and received 10 emails Account deactivated until I responded

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frapi07
Expert

gamble1 wrote on 06.05.2024 at 17:24:
Something like that can be defended because it is normal to deactivate an account if documents are missing something like that also happens to you if you are on an exchange like Bitpanda or others if the Verification is not done the account is deactivated until it is done you can thank the EU for the strict rules


Whether the Provider is on the tube or is too petty, you can criticize that but not the pure fact

Edit: It even happened to me recently with Bitpanda, I registered but didn't verify myself and received 10 emails Account deactivated until I reacted

Whether it is normal is debatable. I haven't experienced this with the other OCs I've used so far. If it happened to me, it would be a reason to cancel my account there after the payout.

I also think that Bitpanda and co. have much better support than Platin. Does the VIP mail address still work for them or has it been discontinued?


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gamble1
Legend

frapi07 wrote on 06.05.2024 at 17:50:

Whether it's normal is debatable. I haven't experienced this with the other OCs I've played with so far. If it happened to me, it would be a reason to cancel the account there after the payout.

I also think that Bitpanda and co. have much better support than Platin. Does the VIP mail address still work for them or has it been discontinued?



The mail works haha but I hardly use the store at the moment anyway


Well then you should have said goodbye to so many casinos already because I had to listen to such a threat of not submitting the documents on time with some of them including NY Spins and some of the Gammix Group but also sunmaker and Vera&John as well as Twin and Videoslots were among them if I'm not mistaken all good casinos but all had to comply with the rules

Of course the support is better at an exchange but that's why I said you can criticize something like that but not for rules you have to follow

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frapi07
Expert

gamble1 wrote on 06.05.2024 at 19:10:

The mail goes haha but don't use the store right now anyway


Well then you should have said goodbye to so many casinos already because I had to listen to such a threat of not submitting the documents on time with some of them including NY Spins and some of the Gammix Group but also sunmaker and Vera&John as well as Twin and Videoslots were among them if I'm not mistaken everything is good casinos but all had to comply with the rules

Of course the support is better at an exchange but that's why I said you can criticize something like that but not for rules you have to follow

That's good

I remember Twin as being good. But I played there quite late. I think a few months before it closed. Never had any problems. I can't say as much about the others. I just find it understandable that accounts are restricted for something like this - but deactivating them? The casino controller did that live at Winz lol. He was really mad too.

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dazzle_tea
Amateur
??? what are we actually discussing here?
the TE has written IN SPITE of complete verification.
(& didn't mention anything about his mother's account or his father's brother's account)

according to his statement his account at Platin is
1. verified
2. a withdrawal request was made for this verified account
3. said account deactivated.
i don't understand what is being said here about the seriousness of the casino.


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dazzle_tea
Amateur
apart from that: how do you get the idea that former Platin and Platin now have nothing to do with each other? just because they were smart enough to exchange an owner's certificate and to submit to another much more favorable license? (plus, logically, exchange the management level, because otherwise they would get problems with the old burdens from the (liable) people despite the new license.

and Platin - formerly Malta, collected taxes back then without the operator's knowledge? while a completely new Curacau casino, which is only called the same as the old one (ahem...) had nothing to do with it? old... aua...

how can the word reputable still be used in the same sentence as the name Platin?...

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frapi07
Expert
dazzle_tea wrote on 07.05.2024 at 19:45: ??? what is actually being discussed here?
the TE has written THROUGH complete verification.
(& also didn't talk about his mother's account of his father's brother)

according to his statement his account at Platin is
1. verified
2. a withdrawal request was made for this verified account
3. said account deactivated.
i don't understand what is being said here about the seriousness of the casino.



We don't know when the Verification took place. He is not the only one who has had to re-verify since the change (from MGA to Curacao) or is it written anywhere when he was verified?

dazzle_tea wrote on 07.05.2024 at 19:59: apart from that: how do you get the idea that former Platin and Platin now have nothing to do with each other? just because they were smart enough to exchange an ownership certificate and submit to another far more favorable license? (plus logically replace the management level, because otherwise they would have problems with the old (liable) people despite the new license.

and Platin - formerly Malta, collected taxes back then without the operator's knowledge? while a completely new Curacau casino, which is only called the same as the old one (ahem...) had nothing to do with it? old... aua...

how can the word reputable still be used in the same sentence as the name Platin?...

Did you write with Platin? The casino we used was only responsible for DACH. This OC was closed down and merged into international Platin.

Did you play at the other casino? Did you never notice that there were only German-speaking employees? At other OCs (Pino, for example) there are also English-speaking employees (yes, even in the support chat).

In addition, Platin always had a section on the right-hand side of the start page where the latest players or winners were displayed. I only read German names or foreign names that you would find in Germany. I never read a Jones, Juan or other names (e.g. Scandinavian names).

Then you have the offers and bonuses. We always had worse Bonuses and offers. Platin always has good offers though, e.g. every Thursday. We also had German-related promotions.

Proof enough?



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gamble1
Legend

frapi07 wrote on May 07, 2024 at 8:19 pm:
Did you sign up with Platin? The casino we used was only responsible for DACH. This OC was closed down and merged into international Platin.

Did you play at the other casino? Did you never notice that there were only German-speaking employees? At other OCs (Pino, for example) there are also English-speaking employees (yes, even in the support chat).

In addition, Platin always had a section on the right-hand side of the start page where the latest players or winners were displayed. I only read German names or foreign names that you would find in Germany. I never read a Jones, Juan or other names (e.g. Scandinavian names).

Then you have the offers and bonuses. We always had worse Bonuses and offers. Platin always has good offers though, e.g. every Thursday. We also had German-related promotions.

Proof enough?




I see it similarly now there is also a Telegram channel for DACH for the VIP players from these regions, but now all other countries are also included



dazzle_tea wrote on 07.05.2024 at 19:59: apart from that: how do you get the idea that former Platin and Platin now have nothing to do with each other? just because they were smart enough to exchange an ownership certificate and submit to another much cheaper license? (plus logically replace the management level, because otherwise they would have problems with the old burdens from the (liable) people despite the new license.

and Platin - formerly Malta, collected taxes back then without the operator's knowledge? while a completely new Curacau casino, which is only called the same as the old one (ahem...) had nothing to do with it? old... aua...

how can the word reputable still be used in the same sentence as the name Platin?...



When I talk about a reputable casino I mean a place where you don't get your money with a donkey only after 30 days and where people are available for questions in case of doubt no one expects a casino to be a selfless organization with blue sweet sheep that are super family friendly and according to your argument 99% of the companies in the world could not be called reputable

Meta Google Amazon Microsoft such companies would be described by many as reputable but according to your argument they would all have to be dubious because I don't even want to know what they do with your data to increase the $$$$$ on their accounts

Strictly speaking, you could call them all dubious

Platin even abolished the tax again Platin still has it in place today and of course it wasn't ok and we were ripped off, but why did this stupid tax come about in the first place? Quite simply because everyone quickly slapped something on because nobody knew what was going to happen with the regulation


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Falke
Expert

gamble1 wrote on 08.05.2024 at 04:18:



When I talk about a reputable casino I mean a place where you don't get your money with a donkey only after 30 days who don't constantly get on your ass with 10,000 documents and where in case of doubt people are available for questions no one expects a casino to be a selfless organization with blue sweet sheep that are super family friendly and according to your argument you couldn't call 99% of the companies in the world reputable

Meta Google Amazon Microsoft such companies would be described by many as reputable but according to your argument they would all have to be dubious because I don't even want to know what they do with your data to increase the $$$$$ on their accounts

Strictly speaking, you could call them all dubious

Platin even abolished the tax again Platin still has it in place today and of course it wasn't ok and we were ripped off, but why did this stupid tax come about in the first place? Quite simply because everyone quickly slapped something on because nobody knew what was going to happen with the regulation



The tax was never paid. It was a complete rip-off and Platin made its pockets even fuller. Or did they ever return this ominous tax to the players once the situation was clear?


And there are more than enough casinos that pay out. That should be a basic requirement. That alone does not make a casino reputable.

I really can't understand you. Precisely because you've played there so often and for so long, you should actually be pretty angry with them. You must have paid tens of thousands in "tax" there. Money that they should never have deducted from you. It almost sounds a bit like Stockholm syndrome to me.

Gamble, if Platin Casino is keeping you in some basement and forcing you to play Starburst 12 hours a day, then wink with your right eye and write "I love Platin Casino" three times in a row here in the forum. We'll try to get you out of there.

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frapi07
Expert

Falke wrote on 08.05.2024 at 13:42:

The tax was never paid. It was a complete rip-off and Platin made their pockets even fuller. Or did they ever return this ominous tax to the players once the situation was clear?


And there are more than enough casinos that pay out. That should be a basic requirement. That alone does not make a casino reputable.

I really can't understand you. Precisely because you've played there so often and for so long, you should actually be pretty angry with them. You must have paid tens of thousands in "tax" there. Money that they should never have deducted from you. It almost sounds a bit like Stockholm syndrome to me.

Gamble, if Platin Casino is keeping you in some basement and forcing you to play Starburst 12 hours a day, then wink with your right eye and write "I love Platin Casino" three times in a row here in the forum. We'll try to get you out of it.

Where does he write that Platin took them away? He only writes that it has been abolished again, while other casinos (PinoCasino) still have it. Regardless of whether it's Platin or Pino, neither of them will be paying it.

Regarding the tax: I've written about it before, but whether it's Platin or the German state - what difference does it make? At least I bought myself the chance to achieve higher wins with the tax (I was able to play more than €1/spin as a result).

What would you rather do: pay the tax to Platin/Pino and play under "normal" conditions or pay the tax to the state and play with restricted machines? Despite the recognized "illegality", I would always choose Platin/Pino.

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Falke
Expert

frapi07 wrote on 08.05.2024 at 14:38:

Where does he write that Platin has abolished it? He only writes that it has been abolished again, while other casinos (PinoCasino) still have it. Regardless of whether Platin or Pino, both will certainly not pay it.

Regarding the tax: I've written about it before, but whether it's Platin or the German state - what difference does it make? At least I bought myself the chance to achieve higher wins with the tax (I was able to play more than €1/spin as a result).

What would you rather do: pay the tax to Platin/Pino and play under "normal" conditions or pay the tax to the state and play with restricted machines? Despite the recognized "illegality", I would always choose Platin/Pino.

So your reasoning is sometimes really hair-raising.


You could make over €1 per spin at ALL casinos that didn't have a German license. And I can name you about a thousand casinos where you can play without rules.

I don't really know if you understand this, but it wasn't legal to play at Platin Casino back then either. Platin simply invented some kind of tax to take players for fools and extract extra money.

A completely reprehensible tactic that you won't find at 1,000 other casinos where you could/can play without rules.

So, to answer your question: Don't pay any gaming taxes to anyone. Neither to an incompetent state, nor to a greedy casino like Platin.

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frapi07
Expert
Falke wrote on 08.05.2024 at 15:53:

So your reasoning is sometimes really hair-raising.


You could make over € 1 per spin at ALL casinos that didn't have a German license. And I can name you about a thousand casinos where you can play without rules.

I don't really know if you understand this, but it wasn't legal to play at Platin Casino back then either. Platin simply invented some kind of tax to take players for fools and extract extra money.

A completely reprehensible tactic that you won't find at 1,000 other casinos where you could/can play without rules.

So, to answer your question: Don't pay any gaming taxes to anyone. Neither to an incompetent state, nor to a greedy casino like Platin.

True, but the few FIAT casinos that remained and had an MGA license introduced this tax. Many of them have left the German market. If there are 1000s that didn't have this tax in 2023 and had an MGA license, then surely you have no problem naming me 5. I've only played in Pino/Platin for the most part.

I know it wasn't legal back then. But they weren't the only ones, that's my point. You're only pillorying Platin though. Gamble1, for example, doesn't and says that Pino also got rich from it and still does. Platin (Curacao license) meanwhile no longer has a tax. Wouldn't have known personally as I haven't deposited anything there since the change.

Also, I would like to know where gamble1 wrote in the post that Platin paid the tax. He never wrote that (at least not in the post you replied to).

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bonushunter97
Amateur
Was re-verified and account remains closed, never again!

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Falke
Expert

frapi07 wrote on 08.05.2024 at 16:05:
True, but the few FIAT casinos that remained and had an MGA license implemented this tax. Many of them have left the German market. If there are 1000s that didn't have this tax in 2023 and had an MGA license, then surely you have no problem naming me 5. I've only played in Pino/Platin for the most part.

I know it wasn't legal back then. But they weren't the only ones, that's my point. You're only pillorying Platin though. Gamble1, for example, doesn't and says that Pino also got rich from it and still does. Platin (Curacao license) meanwhile no longer has a tax. Wouldn't have known personally as I haven't deposited anything there since the change.

Also, I would like to know where gamble1 wrote in the post that Platin paid the tax. He never wrote that (at least not in the post you replied to).




Where did I ever write about MGA casinos? Although there were more than enough of them that accepted German players for a long time.

I can't quite understand your point. Platin scammed people by suggesting that they were legal because they paid German taxes. But they never did that, on the contrary, they used the German gambling regulations to make even more money. This is fraud and deception, nothing more and nothing less.

And the argument that they thought they were acting within the law is nonsense, because they would then have returned the wrongly collected taxes to the players.

And what kind of point is it that Pino is still cheating the players in the worst way and mercifully not doing the Platin anymore. What a point.

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gamble1
Legend

Falke wrote on 08.05.2024 at 15:53:

So your reasoning is sometimes really hair-raising.


You could make over € 1 per spin at ALL casinos that didn't have a German license. And I can name you about a thousand casinos where you can play without rules.

I don't really know if you understand this, but it wasn't legal to play at Platin Casino back then either. Platin simply invented some kind of tax to take players for fools and extract extra money.

A completely reprehensible tactic that you won't find at 1,000 other casinos where you could/can play without rules.

So, to answer your question: Don't pay any gaming taxes to anyone. Neither to an incompetent state, nor to a greedy casino like Platin.

I understand what you mean, I don't think it's great either and yes, they have ripped us off for their own pockets but you say there are 1000 other casinos, but if you are already verified in a store and also have GJ behind you or at that time mostly Caro where everything was really solved in minutes at Platin together with the old manager, don't you understand if you don't want to leave your comfort zone?


I don't want to talk nicely or well about the behavior with the tax either at N1 or at Platin, but at least they have already abolished the stuff again and others continue to collect happily who are then not stoned again and apart from this problem Platin is just as serious as everyone else


bonushunter97 wrote on 08.05.2024 at 18:17: Was re-verified and account remains closed, never again!

Why then ? Reason ? Did you receive your money ?

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