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Casino verification: Can a casino withhold won money verification (Page 6)

Topic created on 16th Feb. 2021 | Page: 6 of 10 | Answers: 95 | Views: 16,531
sonne10
Top Member
At the casino you can also test the slots without a Deposit 🤣https://www.24bettle.com/de

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B****G
Have the now times on it made my address and IBAN is also on my payslip, have written to the Live Chat, the answer lasted about 5 min and as an answer I came should ask by email, when I asked the last time in the live chat, but had the answer. Well I am curious.

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Katharina2
Top Member
Better is e-mail, because with most of them the 'makers' get it directly and immediately
If they are stubborn, they still trample on it, just your account must be
it must be. For me, there is no address on the account statement and it has always been recognized
been recognized. I have moved 2 times in the area and still have the same account
Account, which has 3 addresses behind it and no one was interested. In addition, just
the bank Verification as 'face to face', even after GlüStV2021 / draft. Better goes
not at all. You probably have to tell them that. Tust me really sorry...
are now no 10 € that you can squirrel away. Stay tuned....and that stubbornly.
Cross your fingers and a few paws I also have...... .if necessary.
Am also curious...... ...

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B****G
Katharina2 wrote on 20.02.2021 at 17:12: Better is e-mail, because it gets with most of the 'makers' directly and immediately
If they are stubborn, the still trample on it, just your account must be
it must be. With me there is also no address on the account statement and has always been
been recognized. I have moved 2 times in the area and still have the same account
Account, which has 3 addresses behind it and no one was interested. In addition, just
the bank Verification as 'face to face', even after GlüStV2021 / draft. Better goes
not at all. You probably have to tell them that. Tust me really sorry...
are now no 10 € that you can squirrel away. Stay tuned....and that stubbornly.
Cross your fingers and a few paws I also have...... .if necessary.
Am also curious...... ...

Thanks but I don't think this is about verifying, they just want to get around the payout.

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B****G
And the answer from 24bettle, to my pay statement


Thank you for the document.

Unfortunately, the only qualified document we can receive from you is your bank statement, we cannot accept your payslip.

I am kindly asking you to contact your bank in order to provide you with the following document:

1) Recent bank account statement of the bank account to which the payout has been requested. The bank account statement may not be older than 2 months and must visibly display the date of the statement, first and last name, current address as entered into the player account and IBAN.

Please, note - all information has to be on one page. Screenshots are not accepted. The document has to be a photo of a physical statement or PDF version of a digital one.

Let us know if you have more questions regarding your account, we are happy to help you!

Sincerely,
Nella
24Bettle Players support




belief to get the money will be impossible without account statement with their specifications

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Sarkasto
Expert
Are you sure that when you go to online banking, click on the message icon on the right and on the current account statements. That there is not this data on it? I can hardly imagine that D:

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Sarkasto
Expert
warennn wrote on 20.02.2021 at 20:21: Are you sure that when you go into online banking there right on the message icon and click on the current account statements einfacg. That there is not this data on it? I can hardly imagine that D:

oh yes and what do they say that in their terms and conditions clearly states that is paid out on the Deposit method?

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B****G
warennn wrote on 20.02.2021 at 20:49
ah and what do they say about the fact that in their agb clearly states that is paid out on the Deposit method?

Since on it are not the response came I need a bank statement with IBAN and address, not a word about terms and conditions

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B****G
warennn wrote on 20.02.2021 at 20:21: Are you sure that when you go into online banking there right on the message icon and click on the current account statements einfacg. That there is not this data on it? I can hardly imagine that D:

Have now looked again in online banking and must say there is but the address and everything that is required^^

Have my account now switched to online statements, and printed out the first page am curious whether the now even more demand.

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Sarkasto
Expert
Alright, keep us posted.

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