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Online Casinos in general: Evolve casino does not want to pay out

Topic created on 18th Dec. 2023 | Page: 1 of 2 | Answers: 23 | Views: 2,120
Selavi98

Evolve casino does not want to pay out

18th Dec. 2023, at 10:26 am CET#1
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Hello dear forum,

i'm reporting here now because I'm having problems with evolve Casino for whatever reason. I made a withdrawal of 400€ on 05.12.23 and another 80€ 5 days ago and both have not been accepted although my account is fully verified... This is the first time I've had problems with them, before my withdrawals were always accepted after 48h at the latest but this time I've been waiting almost 2 weeks for it, that's not normal anymore, is it? In live support I keep getting the same answers and that I should wait. Can anyone help me with this or does anyone else have such problems with them at the moment?

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mtorero
Rookie

Evolve casino does not want to pay out

18th Dec. 2023, at 10:49 pm CET#2
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Selavi98 wrote on 18.12.2023 at 10:26: Hello dear forum,

i'm reporting here now because for whatever reason I have problems with the evolve casino. I made a withdrawal of 400€ on 05.12.23 and another 80€ 5 days ago and both have not yet been accepted although my account is fully verified... This is the first time I have had problems with them, before my withdrawals were always accepted after 48h at the latest but this time I've been waiting almost 2 weeks for it, that's not normal anymore or ? In live support I keep getting the same answers and that I should wait. Can anyone help me with this or does anyone else have such problems with them at the moment?

My last payouts also took longer than usual. But they always arrived in the end. With Viggoslots, for example, I also waited over a week for a payout and the chat couldn't really help. I once canceled a payout and immediately requested a new one and received it the next day. I don't know if that had any influence, maybe they only ever process a certain number of new withdrawals and an older one slips to the back or something lol

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Iceflymz
Rookie

Evolve casino does not want to pay out

8th Jan. 2024, at 05:42 pm CET#3
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Liked this post: Avatar von bigbig bigbig, Avatar von NewOne NewOne
Similar for me, will put the casino on my Blacklist, keep delaying it, Viggoslot likes to do that too.
I got an email sorry there was a mistake, please use a different method and their 48 hour rule applies again.
I will Deposit nothing more there, funny the partner casino, Stickywild paid out on the same day and a much higher amount than my 400€

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Marieangels
Amateur

Evolve casino does not want to pay out

8th Jan. 2024, at 05:58 pm CET#4
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I felt the same way. They seem to have problems. I've already tried to close my Evolve account twice via support (email). It is simply ignored. And the payouts at Viggoslots are now taking forever. Too bad, they used to be good. I'm avoiding them at the moment.

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Tekkney90
Visitor

Evolve casino does not want to pay out

8th Jan. 2024, at 07:30 pm CET#5
1 Like

Liked this post: Avatar von Donnie Donnie
Hey, thanks for the thread here...!
I thought I was the only one having problems with them here...
I've been registered with them for ages and Deposit money every now and then, and have often withdrawn money.
Deposited 10€ last Thursday, after 15-20 min. up to 200€.
I didn't think twice and thought to myself, new year, new luck, I'll take it with me...
As always, I used the same payment method (credit card) and of course deposited with it.
After 48h no response, asked...to wait until the evening...in the evening again nothing...I was seriously told that no withdrawals are made/processed at the weekend...!
I wrote to them several times by email, they apologized 109 times and told me to contact them on Sunday so they could take care of it.... I wrote to them by email on Sunday and after hours I was told to guess 3 times...drum roll.... PROVE ADDRESS...so after more than 72 hours of the application for payout I was told to verify myself (which of course I always was, as I said several times before), document submitted and on request the 48 hours for processing have been running again since yesterday....
I was always satisfied with them, really always...But this is not at all possible! I would understand if there were problems but would communicate this clearly. BUT ignoring, stalling or sometimes trying to fool the player is a NoGo...so for me personally at least and I'll wait until tomorrow and then it's definitely... for me. It's a shame but you have to stay consistent with something like that...

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Iceflymz
Rookie

Evolve casino does not want to pay out

8th Jan. 2024, at 09:28 pm CET#6
1 Like

Liked this post: Avatar von bigbig bigbig
They should ban advertising in the bonus area, I've been waiting for my money since 3.1, they're probably hoping you'll cancel and keep playing. Which usually goes down the drain.
I will close my account with them, I am currently more than satisfied with run4win, payout within minutes, good bonus offers, unfortunately only 1000€ per day, but after 0 o'clock you can pay out again.

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Wesleypipes
Rookie

Evolve casino does not want to pay out

9th Jan. 2024, at 07:15 am CET#7
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I've never had any problems, I've always paid well, so don't worry, it will come

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Iceflymz
Rookie

Evolve casino does not want to pay out

9th Jan. 2024, at 09:33 am CET#8
1 Like

Liked this post: Avatar von bigbig bigbig
I realize that, the numbers, but the way is a joke, I could also post the emails here, how you get screwed.
I'm going to delete my account with them and that's it

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Iceflymz
Rookie

Evolve casino does not want to pay out

9th Jan. 2024, at 09:23 pm CET#9
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The money has now arrived, but for me they simply have too long a payout period, so I won't be depositing anything there again

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observer
Amateur

Evolve casino does not want to pay out

9th Jan. 2024, at 10:39 pm CET#10
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Exactly the same for me! Only Viggoslots - but it's the same group. Been with them for a long time, everything verified. In the meantime I've been waiting 3 days for the money. Now that I have won there several times and they have finally paid out, I have been waiting 3 days for my last two payouts. Today I received an email:
We hope you are doing well.

We wanted to get in touch with you regarding your recent withdrawal(s) from our casino.
Unfortunately, your withdrawal(s) failed after authorization.

We ask that you re-request the withdrawal using an alternative method.

If you have any questions or concerns regarding this issue, please do not hesitate to contact us via email or live chat. Our team is here to assist you in any way we can.

Thank you for choosing Viggoslots and we hope to see you back at our casino soon.

Yours sincerely,

Finance Department
Viggoslots Casino


I deposited again this morning using exactly the same method - worked without any problems. My two withdrawals were canceled and simply reversed. By the way, everything was without bonus. As the previous speaker said, this should be treated with caution. I will also exercise restraint in future.

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mtorero
Rookie

Evolve casino does not want to pay out

9th Jan. 2024, at 11:12 pm CET#11
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But you also have to say that Viggo/Evolve are very generous with their Wagerfree bonuses. It feels like I have at least one payout every week from the nodeposit spins alone. Plus regular 100% Bonuses without turnover. I sometimes wonder if there are any players who manage to be in the red there in the long term?

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Gemeni
Visitor

Evolve casino does not want to pay out

10th Jan. 2024, at 01:43 am CET#12
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i have been waiting since Monday 08.01.2024, 22:15 for my payout of 500euros to my e-wallet... which previously always took less than 1 day... I think it will also be my last Deposit there ...!

Especially at chipstars I paid out from saturday to sunday at 03:30 in the night to Mifinity... 6 minutes later it was there...

laughable from Viggoslots!!! Juice store

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Gemeni
Visitor

Evolve casino does not want to pay out

10th Jan. 2024, at 07:31 pm CET#13
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has still not been processed... i have a hunch...

i bet it means for sure that i have to request the payout again because it didn't work out because it is processed exactly when mifinity is in maintenance and no deposits and withdrawals are accepted from 20:00-23:00

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observer
Amateur

Evolve casino does not want to pay out

11th Jan. 2024, at 08:48 am CET#14
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...and yesterday they told me that MasterCard had not accepted the payment and therefore it was returned to the player's account.

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hustlehoff
Expert

Evolve casino does not want to pay out

11th Jan. 2024, at 09:16 am CET#15
1 Like

Liked this post: Avatar von Max_Bet Max_Bet
Can't you just use CashtoCode / Cashlib / Jeton or Crypto at Starscream / Mountberg? I mean the casinos are illegal for Germans anyway no wonder why payments are blocked and you know that too? Just keep your main CCs and current accounts completely out? I've never had any problems with deposits and withdrawals with said groups, the money is always there in max 48h... no plan what you all regulate there lol.

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