playsigame wrote on 14/03/2023 at 23:44: I requested the payout to my bank account on 25/02. The amount was not reversed, but it was not paid out either.
MuchBetter kept telling me my money was safe and as soon as they had clearance.... blah blah blah - the usual
It has now been two and a half weeks since 02/25. So I took the liberty of asking again today.
A few moments later the payout was cancelled and I received an email with the usual appeasements.
Since the support always refers to local restrictions, I would be interested to know where the lucky ones who get a payout through are sitting.
She probably means the customers where everything is running safe!
Muchbetter is not restricted abroad what from, - deposits & transfer concerns
Yes exactly she asked from which region these people come from where it works or has worked and these people come from Germany ... but what contradicts what the support always writes even with evidence (I have receipts from the people that it was paid out) the support makes statements that let you really doubt everything ...
BinGOLD wrote on 03/14/2023 at 23:51: I do not know if the question has already been asked but how does it behave with Dutch or Belgian current accounts?
Are they allowed / able to receive funds from MuchBetter?
Affected are supposedly all countries from the : European Economic Area what contradicts itself but because Germany also belongs to it;-).
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Forum posts:928The member deleted himself on06.02.2024
MuchBetter Service Interruption
15th Mar. 2023, at 02:21 pm CET#576
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gamble1 wrote on 14.03.2023 at 17:30: Oh you sh*** what's going on there please
Could this somehow be related to the application that some had to make directly to xyz ?
Ne that is also a service Provider who has previously also made the payouts for MuchBetter ( thunes)
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MuchBetter Service Interruption
20th Mar. 2023, at 07:58 pm CET#577
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So weeks passed, no news. All funds locked still. The main company uar mib has been blocked from operating by western banks because they are related to russia and have the headquarter located in moscow. So we are in the middle of the battlefield with our money locked. Stupid eastern europian countries are even more malignant about it so we really are f....d by our own countries and by a supposed alien enemy. Voilà, gg. This is going to be exhausting...
My payout from the Saturday before last (11.03.) was of course not carried out, but also not yet booked back. Should I proactively contact the support so that at least the money comes back to the MB account?
danny005 wrote on 20.03.2023 at 22:15: My payout from the Saturday before last (11.03.) was of course not carried out, but also not yet booked back. Should there proactively contact support that at least the money comes back to the MB account?
The game I have since the interruption 3 times it came back to the mb account, in between they have transferred me 1.times 288, - Euro on the account, then I wanted to pay out the rest today everything came back to the mb account now it is again on withdrawal....
my question to Mb was how long they need ncoh...
Answer :
Andrei (MuchBetter)
20. March 2023, 10:28 AM GMT
Hi Jörg,
Thank you for contacting us.
We understand your frustration and this is not the message you want to receive.
Unfortunately, we cannot provide an estimated time for resolution and do not wish to speculate on how long this review will take.
However, we believe this is a precautionary measure and have requested further updates in the meantime based on the limited information we have available.
Please note that we are working hard to resolve this issue and we ask for your patience and understanding in this matter.
We will share any updates as soon as we have them.
Thank you in advance and we apologize for any inconvenience this may cause you.
>> This text has been translated by Google Translate. We are not responsible for any grammatical errors. <<
Regards,
Andrei
MuchBetter Support Team https://support.muchbetter.com/
NuggetKing wrote on 03/21/2023 at 00:39: my question to Mb was how long they need ncoh...
Answer :
Andrei (MuchBetter)
20. Mar 2023, 10:28 AM GMT
Hi Jörg,
Thank you for contacting us.
We understand your frustration and this is not the message you want to receive.
Unfortunately, we cannot provide an estimated time for resolution and do not wish to speculate on how long this review will take.
However, we believe this is a precautionary measure and have requested further updates in the meantime based on the limited information we have available.
Please note that we are working hard to resolve this issue, and we ask for your patience and understanding in this matter.
We will share any updates as soon as we have them.
Thank you in advance and we apologize for any inconvenience this may cause you.
>> This text has been translated by Google Translate. We are not responsible for any grammatical errors. <<
Regards,
Andrei
MuchBetter Support Team https://support.muchbetter.com/
This is the standard answer!!! You get it every time
The game I have since the interruption 3 times it came so back to the mb account, in between they have transferred me 1.times 288, - euros on the account, then I wanted to pay out the rest today everything came back to the mb account now it stands again on payout....
Really strange. Do you think it was because it was only a partial amount? And a relatively crooked sum? Or was it probably coincidence?
Maybe I'll try again with a smaller amount.
Really weird. Do you think it was because it was only a partial amount? And a relatively crooked amount? Or do you think it was a coincidence?
Maybe I'll try again with a smaller amount.
According to support because I have asked it was a mistake ... because I was then also a little angry and have answered quite cool then but some mistakes have already happened ... there are now several who have received money paid ... I can not tell you so what it was in reality ..partial amount is excluded because I had at the time 8700 euros on it there are 288 euros logically a joke... I do so every time it runs again on MuchBetter I try to pay it out again... more you can not even do
According to support because I have asked it was a mistake ... because I was then also a little angry and have replied quite cool then but some mistakes have already happened ... there are now several who have received money paid ... I can not tell you so what it was in reality ..partial amount is excluded because I had at the time 8700 euros on it there are 288 euros logically a joke... I do so every time it runs again on MuchBetter I try to pay it out again... more you can not even do
My goodness, that is really no small thing. Since I could remain reasonably calm with my 1200 euros (which I am not). I find that really painful.
With 8700 I would only screaming with my fists on the floor. You have my honest sympathy.
My goodness, that's really no small thing. Since I could still remain reasonably calm with my 1200 euros (which I'm not). I find that really painful.
With 8700 I would only screaming with my fists on the floor drum. You have my honest sympathy.
Yes there were days I would like to do just that ...preferably when the support always the same answers rausushaut as zb, their money is safe, or we are working on it and report to all customers as soon as we have a timely solution, ,, because I hear this statement now for what feels like 6 weeks ... but brings nothing... either way I see the whole thing as lost in the meantime ...should I ever see my money It's nice if not then just bad luck...
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May / can they receive funds from MuchBetter?
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Germany !!!
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She probably means the customers where everything runs safe!
Muchbetter is not restricted abroad what from, - deposits & transfer concerns
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MuchBetter Service Interruption
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Yes exactly she asked from which region these people come from where it works or has worked and these people come from Germany ... but what contradicts what the support always writes even with evidence (I have receipts from the people that it was paid out) the support makes statements that let you really doubt everything ...
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MuchBetter Service Interruption
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Affected are supposedly all countries from the : European Economic Area what contradicts itself but because Germany also belongs to it;-).
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MuchBetter Service Interruption
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Ne that is also a service Provider who has previously also made the payouts for MuchBetter ( thunes)
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MuchBetter Service Interruption
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The game I have since the interruption 3 times it came back to the mb account, in between they have transferred me 1.times 288, - Euro on the account, then I wanted to pay out the rest today everything came back to the mb account now it is again on withdrawal....
This post has been translated automatically
MuchBetter Service Interruption
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Answer :
20. March 2023, 10:28 AM GMT
Hi Jörg,
Thank you for contacting us.
We understand your frustration and this is not the message you want to receive.
Unfortunately, we cannot provide an estimated time for resolution and do not wish to speculate on how long this review will take.
However, we believe this is a precautionary measure and have requested further updates in the meantime based on the limited information we have available.
Please note that we are working hard to resolve this issue and we ask for your patience and understanding in this matter.
We will share any updates as soon as we have them.
Thank you in advance and we apologize for any inconvenience this may cause you.
>> This text has been translated by Google Translate. We are not responsible for any grammatical errors. <<
Regards,
Andrei
MuchBetter Support Team
https://support.muchbetter.com/
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This is the standard answer!!! You get it every time
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MuchBetter Service Interruption
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Really strange. Do you think it was because it was only a partial amount? And a relatively crooked sum? Or was it probably coincidence?
Maybe I'll try again with a smaller amount.
This post has been translated automatically
MuchBetter Service Interruption
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According to support because I have asked it was a mistake ... because I was then also a little angry and have answered quite cool then but some mistakes have already happened ... there are now several who have received money paid ... I can not tell you so what it was in reality ..partial amount is excluded because I had at the time 8700 euros on it there are 288 euros logically a joke... I do so every time it runs again on MuchBetter I try to pay it out again... more you can not even do
This post has been translated automatically
MuchBetter Service Interruption
Nobody has liked this post so far
My goodness, that is really no small thing. Since I could remain reasonably calm with my 1200 euros (which I am not). I find that really painful.
With 8700 I would only screaming with my fists on the floor. You have my honest sympathy.
This post has been translated automatically
MuchBetter Service Interruption
Nobody has liked this post so far
Yes there were days I would like to do just that ...preferably when the support always the same answers rausushaut as zb, their money is safe, or we are working on it and report to all customers as soon as we have a timely solution, ,, because I hear this statement now for what feels like 6 weeks ... but brings nothing... either way I see the whole thing as lost in the meantime ...should I ever see my money It's nice if not then just bad luck...
This post has been translated automatically