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Deposit and withdrawal methods: MuchBetter service interruption (Page 36)

Topic created on 09th Feb. 2023 | Page: 36 of 53 | Answers: 787 | Views: 136,238
kleo7777
Experienced

MuchBetter service interruption

9th Mar. 2023, at 08:14 am CET#526
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kleo7777 Yes B (MuchBetter)
9. March 2023, 2:49 AM GMT
Hello,

I apologize for the mixed up reply I received, this was a human error that has already been fixed.

I have cancelled the outstanding withdrawal requests of xxx EUR that were waiting for security clearance and they are now included in your balance.

Thank you for your patience and understanding. Please accept my apologies for any inconvenience this may have caused you.

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gamble1
Legend

MuchBetter service interruption

9th Mar. 2023, at 09:36 am CET#527
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kleo7777 wrote on 09.03.2023 at 08:14:
gamble1 Yes B (MuchBetter)
9. Mar 2023, 2:49 AM GMT
Hello,

I apologize for the mixed up reply I received, this was a human error that has already been fixed.

I have cancelled the outstanding withdrawal requests of xxx EUR that were waiting for security clearance and they are now included in your balance.

Thank you for your patience and understanding. Please accept my apologies for the inconvenience this has caused you.


So the payout was just waiting for a security check haha

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T0uchTheSky
Elite

MuchBetter service interruption

9th Mar. 2023, at 09:48 am CET#528
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gamble1 wrote on 09.03.2023 at 09:36:

Soso the payout was just waiting for a security check haha

Of course, it could be that Kleo is laundering money or financing terrorists, that's why she is afraid of SEK ...

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gamble1
Legend

MuchBetter service interruption

9th Mar. 2023, at 10:02 am CET#529
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T0uchTheSky wrote on 09/03/2023 at 09:48:

Of course, it could be that Kleo is laundering money or financing terrorists, that is why she is afraid of SEK ...

Yes yes but still the main problem should be the lack of license and not the stupid exam

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kleo7777
Experienced

MuchBetter service interruption

9th Mar. 2023, at 10:21 am CET#530
1 Like

Liked this post: Avatar von roccoammo11 roccoammo11
Of course what.do you think what I daily coal wash and stuff in the dryer ... I also have cameras everywhere in the house so I always see who comes and goes .... ai ai ai ne joking aside but do you understand what I mean I have the fear the customers are held there for extremely stupid and sold ..and since one is already slightly sour

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gamble1
Legend

MuchBetter service interruption

9th Mar. 2023, at 11:43 am CET#531
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kleo7777 wrote on 09.03.2023 at 10:21 clock: Of course what.do you think what I wash daily coal and stuff in the dryer ... I also have cameras everywhere in the house so I always see who comes and goes .... ai ai ai ne joking aside but do you understand what I mean I have the fear that the customers are held there for extremely stupid and sold ..and since one is already slightly acidic

I think rather they no longer know what to write but still want to act like professionals although they have no plan whether they still have their job tomorrow

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kleo7777
Experienced

MuchBetter service interruption

9th Mar. 2023, at 11:52 am CET#532
1 Like

Liked this post: Avatar von gamble1 gamble1

gamble1 wrote on 09/03/2023 at 11:43 AM:

I think they don't know what to write anymore but still want to look like professionals even though they don't have a plan if they will still have their job tomorrow

There I give you right that will also be so ... I Personally am in any case a customer when he then somwan. His money receives everything will delete ... to me this situation has now more than clearly shown that I have no confidence there more Hin.

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playsigame

MuchBetter service interruption

9th Mar. 2023, at 02:45 pm CET#533
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I received the following procedure from MuchBetter support a few days ago and wanted to ask if any of you have gone through this and with what result:

************
What can you do?

You can lodge a complaint against UAB Payrnet to release your funds via email to complaints@payr.net or by completing a form available here . Your complaint will have to be investigated by UAB Payrnet within 15 (fifteen) working days. In an exceptional case, where the complaint cannot be dealt with in time, UAB Payrnet will inform you. In any case, the processing of your complaint cannot exceed 35 working days.

If you are a consumer and the reply from UAB Payrnet does not satisfy you or you do not receive a reply in time, you have the right to apply with a complaint in Lithuanian or English language to the Bank of Lithuania at any time now and up to one year from your original inquiry, in one of the following ways:

1. Through an electronic dispute settlement facility e-Government Gateway; by completing a consumer application form available here or filling out a free-form application and sending it to the Legal and Licensing Department of the Bank of Lithuania Žalgirio g. 90, LT-09303, Vilnius, email: prieziura@lb.lt .

2. Or, by filing out a free-form application and sending it to the Legal and Licensing Department of the Bank of Lithuania Žalgirio g. 90, LT-09303, Vilnius, email: prieziura@lb.lt .
******************************************************


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kleo7777
Experienced

MuchBetter service interruption

9th Mar. 2023, at 03:27 pm CET#534
0 Likes

Nobody has liked this post so far

playsigame wrote on 09/03/2023 at 14:45: I got the following procedure from MuchBetter support a few days ago and wanted to ask if any of you have gone through this and with what result:

************
What can you do?

You can lodge a complaint against UAB Payrnet to release your funds via email to complaints@payr.net or by completing a form available here . Your complaint will have to be investigated by UAB Payrnet within 15 (fifteen) working days. In an exceptional case, where the complaint cannot be dealt with in time, UAB Payrnet will inform you. In any case, the processing of your complaint cannot exceed 35 working days.

If you are a consumer and the reply from UAB Payrnet does not satisfy you or you do not receive a reply in time, you have the right to apply with a complaint in Lithuanian or English language to the Bank of Lithuania at any time now and up to one year from your original inquiry, in one of the following ways:

1. Through an electronic dispute settlement facility e-Government Gateway; by completing a consumer application form available here or filling out a free-form application and sending it to the Legal and Licensing Department of the Bank of Lithuania Žalgirio g. 90, LT-09303, Vilnius, email: prieziura@lb.lt .

2. Or, by filing out a free-form application and sending it to the Legal and Licensing Department of the Bank of Lithuania Žalgirio g. 90, LT-09303, Vilnius, email: prieziura@lb.lt .
******************************************************



Jaaa I already 2 times and until today no reaction, and I'm already well over the 15 days would smoothly say the effort you can save yourself

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Anonym

MuchBetter service interruption

9th Mar. 2023, at 06:55 pm CET#535
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Yes the effort can be saved, that have already made tens of others from the Telegram group, does not help, must be waited until everything is checked....

Patience is required

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kleo7777
Experienced

MuchBetter service interruption

10th Mar. 2023, at 03:31 pm CET#536
0 Likes

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I thought I put it here, I have not written to the support this message came by itself ! Now it is called in the coming days
kleo7777 Malgorzata (MuchBetter)
10. March 2023, 1:43 PM GMT
Hello

I hope you are doing well.

Unfortunately we are unable to process transactions in your area at this time, but rest assured your MuchBetter account balance remains safe and we hope to provide an update or resolution in the coming days and notify you via email or in-app messages


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Anonym

MuchBetter service interruption

11th Mar. 2023, at 09:37 am CET#537
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Moin I had my money today in the bank account, applied yesterday ..yeahhh

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kleo7777
Experienced

MuchBetter service interruption

11th Mar. 2023, at 09:45 am CET#538
1 Like

Liked this post: Anonym

Gigi55 wrote on 11.03.2023 at 09:37: Moin I had my money today on the bank account, applied yesterday ..yeahhh

Before now all do not believe it !!! Yes I can confirm it ... and she was mega happy I begrudge you ...

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Anonym

MuchBetter service interruption

11th Mar. 2023, at 09:54 am CET#539
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kleo7777 wrote on 11.03.2023 at 09:45:

Now before everyone doesn't believe it !!! Yes I can confirm it ... and she was mega happy I begrudge you ...

Thanks and you try the card at the ATM today

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kleo7777
Experienced

MuchBetter service interruption

11th Mar. 2023, at 09:57 am CET#540
0 Likes

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Gigi55 wrote on 11.03.2023 at 09:54:

Thanks and you try the card at the ATM today

I will do that guaranteed...

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