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Deposit and withdrawal methods: MuchBetter service interruption (Page 40)

Topic created on 09th Feb. 2023 | Page: 40 of 53 | Answers: 787 | Views: 136,225
playsigame

MuchBetter service interruption

21st Mar. 2023, at 01:00 pm CET#586
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kleo7777 wrote on 03/21/2023 at 12:08 PM:

Yes there were days I would like to do just that ...preferably if the support always the same answers rausushaut as zb, , their money is safe, , or we are working on it and report to all customers as soon as we have a timely solution, ,, because I hear this statement now for what feels like 6 weeks ... but brings nothing... either way I see the whole thing as lost meanwhile ...should I ever see my money It's nice if not then just bad luck...

The employees in the support are also not to envy. They have their language rules and would surely rather tell us something else. Of course they will have a muzzle.
What a sad job that must be at present.... and presumably they must fear for this also still. They can really nothing for it and get our whole frustration off, because we also do not know on whom we should otherwise let it out.

Unfortunately, there are no winners in this game. I can't imagine entrusting MuchBetter with my money again, even if by some miraculous coincidence we get our money back in the end.

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roccoammo11
Expert

MuchBetter service interruption

21st Mar. 2023, at 01:17 pm CET#587
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playsigame wrote on 21.03.2023 at 13:00:

The support staff are not to be envied either. They just have their language rules and would surely rather tell us something else. Of course they will be muzzled.
What a sad job that must be at the moment.... and probably they have to fear for it. They can really nothing for it and get our whole frustration off, because we also do not know on whom we should otherwise let it out.

Unfortunately, there are no winners in this game. I can't imagine entrusting MuchBetter with my money again, even if by some miraculous coincidence we get our money back in the end.

yes that is understandable.but it should be clear to everyone that such a case in the end effect can always happen..even with other providers..with crypto exchanges & what there is everything exactly the same..can only recommend everyone the money you do not want to put back into casinos, always quickly withdraw or withdraw at the machine!

i am still pretty sure that everyone will really get their money.
nervt quiet the support..you know yourself that you only satisfied from the conversation goes if it is times -the money is on the way-
i also feel sorry for the employees but they have nothing else to do anyway you can finally get familiar with the 10 finger system
i keep my fingers crossed for you all

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NuggetKing
Amateur

MuchBetter service interruption

21st Mar. 2023, at 03:01 pm CET#588
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I believe mitlerweile no longer that I get my money!

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hustlehoff
Expert

MuchBetter service interruption

21st Mar. 2023, at 03:02 pm CET#589
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Liked this post: Anonym, Avatar von dan3b3n dan3b3n, Avatar von denyo123 denyo123

NuggetKing wrote on 21.03.2023 at 15:01: I now no longer believe that I get my money!

Write a thousand times the same, helps for sure.

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gamble1
Legend

MuchBetter service interruption

22nd Mar. 2023, at 07:46 am CET#590
1 Like

Liked this post: Avatar von hustlehoff hustlehoff
kleo7777 wrote on 03/21/2023 at 12:08 PM:

Yes there were days I would like to do just that ...preferably if the support always the same answers rausushaut as zb, , their money is safe, , or we are working on it and report to all customers as soon as we have a timely solution, ,, because I hear this statement now for what feels like 6 weeks ... but brings nothing... either way I see the whole thing as lost in the meantime ...should I ever see my money It is nice if not then just bad luck...

You could also slowly times a lawsuit at least times consider because the sum with you is already an amount where it can go with the one or the other also to the quality of life

Especially since the company is not insolvent so you can actually care whether they have a license to pay out or not if you need your money you have stored there (was your right when they had the license) I would insist on it or what is the bank in Timbuktu to a financial service Provider takes the license you have had the money in the account when the permission was there so you have to get it no matter what is with the company is

With the lawyer MuchBetter and best also the bank warn and to the not sue to 90% gives you anyway each court right and with it you pay no cent

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roccoammo11
Expert

MuchBetter service interruption

22nd Mar. 2023, at 08:06 am CET#591
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assuming that everything would work out as you think..then all would have already received their money.in an insolvency is not all the money of the customers gone..withdrawals are then still possible & deposits usually even!
here no one wants to keep the money.if there is an investigation because of money laundering & therefore no payments are possible, then you just have to wait unfortunately! would be more sensible maybe afterwards to file a lawsuit because you could not access his money as long as..but I'm almost sure in the terms and conditions is even this scenario listed

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kleo7777
Experienced

MuchBetter service interruption

22nd Mar. 2023, at 08:26 am CET#592
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@gamble1 in principle you are right ... but I assume any court case would take longer than this whole procedure.
I am very well insured but would only take this if I really do not see my money at all.
I do not understand simply this stalling technique MuchBetter there carries out... point 1: the announced Dienstunterbechung! Was this ever announced NO.
Point 2 : Payouts not possible in their region ? WHY they could then several people from my region money Auszahlen, WHY they pay me 288, - Euro Aus but the rest is again Festgehalten ?
Point 3 there is also private money Amazon Retoure, ikea Retoure, deposits from the private account Verifiable because they have it yes booked WHY does not give this free ?
Point 4 the lack of communication on the part of Muchbetter no clear statement, all information you have to get yourself constantly really confused stuff, I think the best statement was when asked: Why have they paid me 288, - All credit Gigi55, 3 other name unknown to me partial amounts? Answer Muchbetter : the money does not come from us or this was a system error !!!! And now times in the seriousness which humans has then there confidence in such a system? It is probably logical that I am then upset when I feel 100 times the sentence read: Your money is safe!

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kleo7777
Experienced

MuchBetter service interruption

22nd Mar. 2023, at 08:28 am CET#593
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roccoammo11 wrote on 22.03.2023 at 08:06 clock: suppose that would all work out as you think..then all would have already received their money.in an insolvency is not all the money of the customers gone..withdrawals are then still possible & deposits usually even!
here nobody wants to keep the money.if there is an investigation because of money laundering & therefore no payments are possible, then you just have to wait! would be more sensible maybe afterwards to file a lawsuit because you could not access his money as long as..but I'm almost sure in the terms and conditions is even this scenario listed

Personally, I no longer believe that we are only talking about an investigation because of money laundering ... think already that there is something else in the bush ... because if we are honest they could have said that from the beginning and I think the customers would have had more understanding than to be left really stupid with absurd statements

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gamble1
Legend

MuchBetter service interruption

22nd Mar. 2023, at 08:41 am CET#594
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Yes that's true that would certainly drag on for a long time but such a mess just makes me angry even if I am not affected because I have received my payment and the money always withdrawn from MB

The customers are the deppen which have done nothing wrong there is built up over years a company where one can leave his money even with the KK can buy and then they have a check whatever origin and the customers must simply do without and wait? Imagine that at a savings bank or bank in DE there would be something going on

In addition, we as consumers have nothing to do with the bank of Lithuania and we can be seen so on the A**** go past whether the still have a license or not the funds were settled before the collection of the license so the customers must also be paid out their money

For me the pure withdrawal of money what lies on it is not a business act since MB also earns nothing from it

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frapi07
Expert

MuchBetter service interruption

22nd Mar. 2023, at 12:01 pm CET#595
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Of course it makes you angry, but there is nothing you can do. There is no point in writing to the support 1000 times. You only stress yourselves with it in addition. But I can understand Kleo, because it is about a very high sum. I would not be able to sleep peacefully. Will not say that other sums of money are not important, but 1000 - 2000€ are not 8500+ €.

They don't send the same answers voluntarily, but because they can't send anything else. As a support person I can tell you that support can't do anything for this stupid situation (you already know that) and they always get the steam from customers. People would love to help customers, believe me. If the support staff gets a positive feedback, then the support staff is happy. At least I am happy when customers thank me or praise me (e.g. for the good work / for the good support). Unfortunately, there is nothing that can be done to help at the moment. The support staff can't change anything, no matter how often and how nice/bad you write to them.

I think MB would have liked to do the payouts. They surely knew that if this is not settled within 2 weeks, they can close right then. The reputation is gone. Who will please then still use MB (if they are allowed to pay out again)? Unfortunately, MB is a normal company and if an authority interferes, then they have to do what the authority says. So if you want to complain to someone, complain to the authority that won't let them do the payouts. The only fault MB has is that they didn't take care of the license. That's where I understand deposits being banned. But the authority has also banned the payouts for existing customers and I think that should not have been, because as already written, existing customers have been punished with who have done nothing wrong.

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NuggetKing
Amateur

MuchBetter service interruption

27th Mar. 2023, at 01:04 pm CEST#596
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Hello any news??

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kleo7777
Experienced

MuchBetter service interruption

27th Mar. 2023, at 01:13 pm CEST#597
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NuggetKing wrote on 03/27/2023 at 1:04 pm: Hello any news???

No nothing zero nada

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NuggetKing
Amateur

MuchBetter service interruption

27th Mar. 2023, at 01:19 pm CEST#598
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kleo7777 wrote on 27.03.2023 at 13:13:

No nothing zero nada

Thank you, are now 2 months almost where mutchbetter has done nothing really suck!

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Anonym

MuchBetter service interruption

27th Mar. 2023, at 01:24 pm CEST#599
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NuggetKing wrote on 03/27/2023 at 1:19 pm:

Thanks, its been almost 2 months now where mutchbetter has done nothing really sucks!


Haste then so much on it?

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NuggetKing
Amateur

MuchBetter service interruption

27th Mar. 2023, at 01:25 pm CEST#600
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1200€ for me that's a lot!

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