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Basti501, yesterday at 10:51 am CEST
Muchbetter E-Wallet
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Muchbetter E-Wallet
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In the selection I am now with transferwise with MasterCard in EU countries.
Actually, it should go at casinos with German license. Who has that ?
Again no one ? Transfer would be from sec- min. euro to euro no fee.
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Muchbetter E-Wallet
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Transaction was canceled. At the same time the notification at mutch better about the transaction. Money gone so it was posted only not paid out
At mutch better reachability I no already since Saturday no reaction
What should I do now? Icj need the money
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Muchbetter E-Wallet
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Usually it will be credited to your account after a few days. If in doubt, keep nagging the email support or try it via social media
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Muchbetter E-Wallet
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Hey thanks for your confidence
I have now tried the via FB. Twitter. And even through the financial partners or financial department to reach. Do you think anyone will respond.
Nope no chance
How does it behave with the bank of the machine? Can they perhaps help?
I can not imagine it actually but you never know
Lg
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Muchbetter E-Wallet
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Eigtl pity, because otherwise everything runs quite uncomplicated
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Muchbetter E-Wallet
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Yes, I also found. Ran until Saturday always everything bombe
Technical errors happen. No question, basically not the end of the world,
But when you're left hanging in the air like with much better, it's really shitty...
I hope this will be solved as fast as possible
Thanks
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Muchbetter E-Wallet
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I had the same problem as you. I had to write a lot of emails and after 11 days a supporter took pity on me and credited the money from the ATM manually.
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They had taken note of my request. It is now forwarded.
They would get back to me
And thanked me for my patience.
That was it. And now again no response 😤
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Muchbetter E-Wallet
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Does anyone know if that works again in the meantime?
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