Madness, after two more days without message of much better I've become really uncomfortable, and have written them ne short email with a deadline set by me, and the consequence in case I get no response to date that I will write a fat complaint to the competent authorities point
And you do not believe it really took, no 2 min since I suddenly had the money back on my much better account
Is really bad...
Well money back, I was in a better mood again, withdrawals went without problems again
Also had problems with MuchBetter for the first time today. Had bought something at Amazon and paid with the MB card. Money was debited, but Amazon says payment failed. Already feared the worst and prepared myself for the fact that MB support will not respond for days and the money is waiting. Ticket opened in the app and already after about 15 minutes came the answer by mail that the payment for this and that reasons can failed bla bla, the money in 1 to 7 days will be automatically posted back. Three quarters of an hour later, the money was already there and there was another answer from MB, this time in English, that this can take up to 7 days, but she has seen that the money is already back on my MB account. Phew, I had probably double luck, after what you read so.
I also had Sunday two weeks ago the first time problems with much better... Wanted to pick up money at the bank at atm and mach the I have confirmed the amount (fortunately only 50€) shows the automat function currently unavailable card comes out and money trz debited... My friend next to me at the machine lifts three times in a row without problems money off with her MB card... Had me also already set to the worst because I have also read here so some... And thank God I had therefore since I read here about the faxes that are currently making only n fuffi tried to withdraw instead of as usual zb 200or 300 because I was suspicious all the time! Well long speech Garkein sense in any case I wrote the support the first time friendly second time determinant third time annoyed as you can imagine never a reaction even my tickets in the app were simply removed then after about 48h the last e mail from me there I wrote purely if I do not get my money back within 24h my lawyer turns to the competent tax authority bla bla bla all of course jabber from me but in the mail I just put it as if I were necessarily only on my right and costs and circumstances to enforce my right would not deter me ... Two hours later money there and answer that there was allegedly a disruption, a connection interruption and the usual whining halt from them...
I am Ansich with much better satisfied only I must honestly say if sometime a real big win comes 50k ➕. Then I would have already arg belly ache that I come my money...
Have currently again a problem. Had bought something at Amazon and paid with MuchBetter (see a post about this). Now it is so that I had returned the order again and got a replacement delivery. But last Sunday (28.03.) I see that Amazon tried to charge the MB card (no sufficient credit). Amazon called and they told me that they had made a mistake and refunded me my returned order in mid-February, which wasn't even necessary because of the replacement delivery. I knew nothing about it, because the money, you can perhaps already guess, is not visible in the MB account. Sunday also immediately asked Muchbetter, but so far no answer received. Let's see what happens next.
Briefly to the info to my last post: since 28.03. so far no answer from MuchBetter and money from mid-February of course not yet there. Runs with them. Although had received after almost 14 days 'ne mail that this was forwarded and someone will contact me soon, but that was probably also just an automatically sent message. After all, for a few days in the app is a message that it takes longer. Because of Corona, of course. Yes, for sure...
sippi wrote on 06.05.2021 at 20:11: Briefly to the info on my last post: since 28.03. so far no response from MuchBetter and money from mid-February of course not yet there. Runs with them. I got a mail after 14 days saying that it was forwarded and someone will get back to me soon, but that was probably just an automatically sent message. After all, for a few days in the app is a message that it takes longer. Because of Corona, of course. Yes, definitely...
Had also often such problems with double bookings and refunds but was always super solved by MB
If the support understands what it is about are the top
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And you do not believe it really took, no 2 min since I suddenly had the money back on my much better account
Is really bad...
Well money back, I was in a better mood again, withdrawals went without problems again
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Muchbetter E-Wallet
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I am Ansich with much better satisfied only I must honestly say if sometime a real big win comes 50k ➕. Then I would have already arg belly ache that I come my money...
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Muchbetter E-Wallet
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Muchbetter E-Wallet
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Had also often such problems with double bookings and refunds but was always super solved by MB
If the support understands what it is about are the top
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Muchbetter E-Wallet
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Muchbetter E-Wallet
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You have to transfer the money as a foreign bank transfer. Transfer was at 3 pm, at 5 pm the money was there. That is really strong.
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Could still log in at about 00:30 but currently no longer and would like to exclude that there is a problem with me
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