I play since 2020 at Platincasino and have the following problem. I played on 01.08.2022 after 3 months times again. Have then deposited, with MY new bank account, because I have changed the bank. So far so good, the money was immediately on it and I have won 2500 euros. Of course I wanted to cash them out. First I got a mail that I should send my ID card, because it expired in July. I have also done. Only they want a PaysafecardVerification from me, because I have deposited a few times with Paysafecard, but the last time is 2021 ago. There should be name, address, customer number, etc. on it. I have actually also made, but this was rejected. Can someone help me somehow what I did wrong?
They didn't want to know anything about my new bank, the Paysafecard is the last thing they want to know
Read my thread about it...
I can only strongly advise you not to gamble away the money again and to contact Caro or Sabine.
I had also won a little bit, suddenly my Verification was gone.
I sent all the necessary documents immediately but it is made difficult to impossible for me to verify again.
They play dumb, even rejected the photo from my bank card- although I Deposit from this account since 2019.
They tried the Paysafecard account thing on me too, but I have since cancelled it.
Now they want Much Better proof, but I have never deposited with it and have no account.
If not, make a public complaint to Ask Gamblers, Casino Guru or the MGA.
You must be aware that they will do everything possible not to pay you anything.
You have done nothing wrong.
It is intentional on Platin's part not to give you your money, that's the whole point.
I wish you with all my heart good luck and success
Oh no, now I have even more stomach ache around my money. Something like that should actually be punished, since they are very fast at collecting money
Since I'm relatively new, can you tell me how I can contact the two ladies?
Hello I have the same problem. My account is verified for a very long time after I wanted to pay out something. It says my bank account is not linked they want a confirmation from the bank with stamp etc.... Support chat can not be clicked-.-
Flakk wrote on 15.12.2022 at 15:34: Hello I have the same problem. My account is verified for a very long time now after I wanted to pay out something. It says my bank account is not linked they want a confirmation from the bank with stamp etc.... Supportchat can not be clicked-.-
So then had no problems with Platincasino, but lately and since then change to .de domain accumulate also in other forums the problems... think I will then probably no longer Deposit at Platin.
I have been verified there for 3 years. Now they are withholding a ridiculous 1000€ payout because I need to verify
Have been completely verified there 3 years ago. Now in by bank and want out by bank. All of a sudden they want to verify credit card because I used it 2 years ago
used 2 years ago. 5 attempts and it worked. I thought at least. Now Paysafe verify because 3 years ago once deposited with it. Where am I supposed to get this transaction?
Simply pure stalling tactics. How to proceed now?
Dottirs wrote on 12/26/2022 at 5:09 pm: Is there anyone else here who can help?
Been verified there for 3 years. Now they are withholding a ridiculous 1000€ payout because I need to verify
Have been completely verified there 3 years ago. Now in by bank and want out by bank. All of a sudden they want to verify credit card because I used it 2 years ago
used 2 years ago. 5 attempts and it worked. I thought at least. Now Paysafe verify because 3 years ago once deposited with it. Where am I supposed to get this transaction?
Simply pure stalling tactics. How to proceed now?
Verify everything you have used or if the method is no longer available send notice of termination
Casinos have to verify every method that was used when they do that they decide for themselves
Platincasino Verification Paysafecard
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I play since 2020 at Platincasino and have the following problem. I played on 01.08.2022 after 3 months times again. Have then deposited, with MY new bank account, because I have changed the bank. So far so good, the money was immediately on it and I have won 2500 euros. Of course I wanted to cash them out. First I got a mail that I should send my ID card, because it expired in July. I have also done. Only they want a Paysafecard Verification from me, because I have deposited a few times with Paysafecard, but the last time is 2021 ago. There should be name, address, customer number, etc. on it. I have actually also made, but this was rejected. Can someone help me somehow what I did wrong?
They didn't want to know anything about my new bank, the Paysafecard is the last thing they want to know
Best regards and sorry for the long text
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Platincasino Verification Paysafecard
Nobody has liked this post so far
I can only strongly advise you not to gamble away the money again and to contact Caro or Sabine.
I had also won a little bit, suddenly my Verification was gone.
I sent all the necessary documents immediately but it is made difficult to impossible for me to verify again.
They play dumb, even rejected the photo from my bank card- although I Deposit from this account since 2019.
They tried the Paysafecard account thing on me too, but I have since cancelled it.
Now they want Much Better proof, but I have never deposited with it and have no account.
If not, make a public complaint to Ask Gamblers, Casino Guru or the MGA.
You must be aware that they will do everything possible not to pay you anything.
You have done nothing wrong.
It is intentional on Platin's part not to give you your money, that's the whole point.
I wish you with all my heart good luck and success
This post has been translated automatically
Platincasino Verification Paysafecard
Nobody has liked this post so far
Since I'm relatively new, can you tell me how I can contact the two ladies?
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Platincasino Verification Paysafecard
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https://www.gamblejoe.com/communicator/sabine/
Caro is still on vacation until 14.08.2022
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Platincasino Verification Paysafecard
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Have written to you via Communicator
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Platincasino Verification Paysafecard
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Hello, also need your help
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Platincasino Verification Paysafecard
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Platincasino Verification Paysafecard
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So then had no problems with Platincasino, but lately and since then change to .de domain accumulate also in other forums the problems... think I will then probably no longer Deposit at Platin.
This post has been translated automatically
Platincasino Verification Paysafecard
Nobody has liked this post so far
I have been verified there for 3 years. Now they are withholding a ridiculous 1000€ payout because I need to verify
Have been completely verified there 3 years ago. Now in by bank and want out by bank. All of a sudden they want to verify credit card because I used it 2 years ago
used 2 years ago. 5 attempts and it worked. I thought at least. Now Paysafe verify because 3 years ago once deposited with it. Where am I supposed to get this transaction?
Simply pure stalling tactics. How to proceed now?
This post has been translated automatically
Platincasino Verification Paysafecard
Nobody has liked this post so far
Verify everything you have used or if the method is no longer available send notice of termination
Casinos have to verify every method that was used when they do that they decide for themselves
This post has been translated automatically