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# Other Casinos #: Vegaz Casino win almost completely retained

Topic created on 26th Mar. 2024 | Page: 1 of 2 | Answers: 29 | Views: 892
Schmonk

Vegaz Casino win almost completely retained

26th Mar. 2024, at 03:43 pm CET#1
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I had made a depositor of 25€ + 50% bonus. I wanted to withdraw my win of 20000 euros and all but 62 was withheld by Vegaz Casino, although I hit the big win well after the spins through the bonus money. This cannot be legally OK and I hope that you as experts can help me to solve the problem. I find it impossible how this casino can do this to you.

Greetings

Michael


Edit by Andre: Real data removed

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roccoammo11
Expert

Vegaz Casino win almost completely retained

26th Mar. 2024, at 05:07 pm CET#2
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no one here will be able to help you. what was the reason for paying out this amount? when you play with a bonus, there is almost always a maximum cash out...but this should be much higher than the amount you were paid out.

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Hanshanshans
Expert

Vegaz Casino win almost completely retained

26th Mar. 2024, at 05:18 pm CET#3
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roccoammo11 wrote on 26.03.2024 at 17:07: no one here will be able to help you properly. on what grounds was this amount paid out? if you play with bonus there is almost always a max. cash out..but this should be far higher than the amount you were paid out....

Just had a look...

If it's the 50% welcome package, the max cash out is five times the bonus amount. That would be 62.50.
Admittedly, very low. But it is clearly stated in the Bonus terms and conditions. So, nothing to do.

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R3hab
Expert

Vegaz Casino win almost completely retained

26th Mar. 2024, at 06:05 pm CET#4
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Uff that's a huge plus for the casino, now they've pocketed the money in theory after all

I'm sorry for you, but you have to digest that first - the max cashout is already borderline
The other question I have is, can something like this happen again? 😬

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dazzle_tea
Amateur

Vegaz Casino win almost completely retained

26th Mar. 2024, at 07:25 pm CET#5
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yes, that is number with the 5 x bonus amount max-cashout.

man, that's really tough.

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gamble1
Legend

Vegaz Casino win almost completely retained

26th Mar. 2024, at 08:21 pm CET#6
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Schmonk wrote on 26.03.2024 at 15:43: I had made a depositor of 25€ + 50% bonus. I wanted to withdraw my win of 20000 euros and all but 62 was withheld by Vegaz Casino, although I hit the big win well after the spins through the bonus money. This cannot be legally OK and I hope that you as experts can help me to solve the problem. I find it impossible how this casino can do this to you.

Greetings

Michael


Edit by Andre: Real data removed

The problem is almost 99% of all casinos expect you to withdraw everything after a bonus has been completed in order to reset your account. If you leave funds on it or continue to play with it, you will still be subject to the rules in 99% of cases


In this case, the fault is clearly yours, even if it feels like these rules are there on purpose so that you fall for them in good faith, but the principle is unfortunately you were able to read it and were you informed about it? Clearly yes, because it is in the terms and conditions or bonus conditions

Legally you can't do anything either way because 1) Casino has no license and you are not allowed to play there at all and 2) The casino is unfortunately in the right

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Hidaruma
Top Member

Vegaz Casino win almost completely retained

27th Mar. 2024, at 09:26 am CET#7
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It can't be right that so many people fall into the GTC trap. It's their own fault, of course. There's nothing you can do.

Nevertheless, perhaps GJ should put up a huge neon sign saying that you should read the terms and conditions before claiming a bonus.

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frapi07
Expert

Vegaz Casino win almost completely retained

27th Mar. 2024, at 09:51 am CET#8
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Hidaruma wrote on 27.03.2024 at 09:26: It can't be that so many people fall into the AGB trap. Of course it's your own fault. There's nothing you can do.

Nevertheless, perhaps GJ should put up a huge neon sign saying that you should read the terms and conditions before claiming a bonus.

There will still be people who fall for it because a) not everyone knows GJ (user only registered here after the incident) and b) there are people who manage to overlook such notices.

Ultimately, everyone is responsible for themselves. The problem is rather that people take the GTCs lightly. Who among us hasn't scrolled through the terms and conditions or simply clicked on "continue" when reinstalling without even reading the stuff? It feels like everyone does it - and that includes me ^^

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T0uchTheSky
Expert

Vegaz Casino win almost completely retained

27th Mar. 2024, at 10:41 am CET#9
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VegasCasino belongs to the VesusOdds group like Wolfy, Royalstars and co., I play there regularly and have no problem with it. At all casinos in this group with wagerfree Bonuses, the payout is limited to 5x the Deposit amount or bonus amount. As these are wager-free bonuses and you don't have to wager them, the bonuses are active until you have made a withdrawal.

I'm just saying, if you play with a bonus and don't read the terms and conditions beforehand, it's your own fault, period.

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Langhans
Expert

Vegaz Casino win almost completely retained

27th Mar. 2024, at 10:46 am CET#10
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frapi07 wrote on 27.03.2024 at 09:51:
The problem is more that people take the T&Cs lightly. Who among us hasn't scrolled through the terms and conditions or simply clicked on "continue" when reinstalling without even reading the stuff? It feels like everyone does it - and that includes me ^^

I haven't read the Gamble Joe T&Cs, for example, either - not until today It's (now) quite different with casinos. Without having read the bonus T&Cs and the general terms and conditions relating to withdrawals/deposits, I don't register at all because it only depends on whether the Provider is interesting. I don't really need any deadbeats who bombard me with offers that I'm not going to accept anyway With things for everyday use, such as various PC tools etc., it's a different story: "Accept, continue, install, done"

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Hidaruma
Top Member

Vegaz Casino win almost completely retained

27th Mar. 2024, at 10:59 am CET#11
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frapi07 wrote on 27.03.2024 at 09:51:
There will still be people who fall for it, because a) not everyone knows GJ (user only signed up here after the incident) and b) there are people who manage to overlook such hints.

Ultimately, everyone is responsible for themselves. The problem is rather that people take the GTCs lightly. Who among us hasn't scrolled through the terms and conditions or simply clicked on "continue" when reinstalling without even reading the stuff? It feels like everyone does it - and that includes me ^^

When I started gambling, I didn't read the terms and conditions either. But when I didn't get my win at VulkanVegas because of a double account (justified), that changed.

You learn from your mistakes. Perhaps OP should do the same before hiring what feels like a whole armada of lawyers.

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dazzle_tea
Amateur

Vegaz Casino win almost completely retained

27th Mar. 2024, at 11:07 am CET#12
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have all of the usual suspects already brought their "own fault" to the man and told each other for the umpteenth time how they carefully study the Bonus terms and conditions? it looks like it. i guess the thread can be closed now.

somehow i think it's cool that you're so consistent. it certainly doesn't seem to be getting boring.

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Hidaruma
Top Member

Vegaz Casino win almost completely retained

27th Mar. 2024, at 11:10 am CET#13
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dazzle_tea wrote on 27.03.2024 at 11:07 a.m.: have all the usual suspects now actually already brought their "self-inflicted" to the man and told themselves for the umpteenth time how they carefully study the Bonus terms and conditions? looks like it. think the thread can be closed now.

somehow i think it's cool that you're so consistent. it certainly doesn't seem to be getting boring.

And why not? There are always enough specialists who would have been helped by this kindly meant hint. Well, you're always smarter with hindsight

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Langhans
Expert

Vegaz Casino win almost completely retained

27th Mar. 2024, at 11:16 am CET#14
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This cannot be written often enough, because it prevents annoyance and disappointment and can also prevent people from losing their money

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T0uchTheSky
Expert

Vegaz Casino win almost completely retained

27th Mar. 2024, at 12:13 pm CET#15
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dazzle_tea wrote on 27.03.2024 at 11:07 a.m.: have all the usual suspects now actually already brought their "self-inflicted" to the man and told themselves for the umpteenth time how they carefully study the Bonus terms and conditions? looks like it. think the thread can be closed now.

somehow i think it's cool that you are so consistent. it certainly doesn't seem to be getting boring.

At least we've expressed our opinion, and your post is just garbage, did we hurt you or what's wrong? haha

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