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# Other Casinos #: [solved] "Confiscated" win of 14750€ at N1casino (Page 3)

Topic created on 25th Sep. 2019 | Page: 3 of 11 | Answers: 101 | Views: 20,570
Horschd23
Rookie
But apart from that,
If I Deposit / gamble in a WLAN, where someone has already deposited / gambled, you can see that but by the name and address of the registered account... can tell me but no one that in 2019 is still a thing, clearly want to keep all the loopholes open, but that makes 0 sense

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Begbie
Elite
they only see the same ip. apparently, only the normal data such as address, name, year of birth are checked for already existing during registration.
if a payment is then made, which as in your case is also relatively high, further factors such as the IP check are applied.
it would be customer-friendly if the "has-the-Ip-been-used-before" check did not only take effect during a payout, but already during registration.

and here there is probably also the connection of the bonus usage.
maybe the extended Verification would not have been applied if you had not used a Deposit bonus...
if you take the bonus, they seem to be very strict...

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Horschd23
Rookie
Joa, so normally you can understand something like that
Accordingly, there should be no problems with a proper test, provided that in the IP range of my buddy no one has an acc there. Which is just not the case.
Now remains only to hope that this is also sl checked......

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Bvb1995
Expert
But that can not be or what if I use public wifi and Deposit ?

Where vllt already 10 people have opened an acc?

Find this is not a reason and alone only one an excuse!

If they assume that you have 2 acc, they should prove it

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Horschd23
Rookie
That's how I see it too bvb1995🙈

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Horschd23
Rookie
If I had paid in 500€ and gambled the money away, they would have said... because of "IP problems" we will give them their money back.

Who else can you turn to in such a case? If askgambler etc nix comes out with? get lawyer?

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Iceflymz
Rookie
You don't get the same IP every day, that's just a cheap excuse, in case of emergency they can't prove anything.
Stay tuned and do not give up!
A friend had the same problem with tipico, allegedly also the same IP, etc. as soon as you have a high win, the excuses come

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Begbie
Elite
public WLANs mostly use a VPN access

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Horschd23
Rookie
I don't know how this works with the ips...I don't know that much about it.

But I can add up 1 and 1... from 30 or 60 €, almost 15,000 € to make, does not fit them so, because they know, on which they earn no more money.

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Kleinkariert
Expert
This is a difficult situation, you have to wait for the answer at thePogg and after that there is only the possibility to write to the MGA or a lawyer who is familiar with EU law + in the best case acts in Malta (maybe jmd from the Gamblejoe team can help you to find one, you have to write to one here via PN/Communicator if thePogg does not come to a solution).

But it can also take 90 days until a solution is found, on average, problems are solved within a month at thePogg therefore a lot of patience is needed and the so high amounts ... many can put themselves well in your shoes. Positive to mention is that at least is clarified why the payout was blocked and then is paid out now and then or one agrees on a compromise.

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