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Jokerstar: [solved] Jokerstar real money balance disappeared (Page 8)

Topic created on 27th Feb. 2023 | Page: 8 of 12 | Answers: 112 | Views: 10,617
Anonym

[solved] Jokerstar real money balance disappeared

1st Mar. 2023, at 10:20 pm CET#54
0 Likes

Nobody has liked this post so far

T0uchTheSky wrote on 03/01/2023 at 15:19:
What the f... , this casino is one of those casinos you should not play at

' Nevertheless, we can understand your annoyance and as a thank you for your suggestion we would like to meet you with a bonus offer and have left a attractive bonus surprise in your profile."

Haha

If it wasn't so sad you could laugh yourself to death 😂 5 € their serious?!

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Justin
Amateur

[solved] Jokerstar real money balance disappeared

2nd Mar. 2023, at 12:18 am CET#55
1 Like

Liked this post: Avatar von ExSpielsuchti ExSpielsuchti
Caro wrote on 01.03.2023 at 15:39:

Because the casino has no place in the thread. The thread is about fake slots/ casinos without license etc...

What a stupid old wives tale...!
The thread is about " Casinos where you should definitely not play (loss is not a reason!) "

Such crappy conditions that allowem to steal REAL MONEY from customers are definitely a reason NOT to play there and completely rightly registered there....

At least have the balls(sticks) to tell the truth why you deleted that.

PS: A rogue is, who thinks that the casino deal with GJ has something to do with it.
PPS: already waiting for my warning / ban, because against the (seem) holy Caro said something

This post has been translated automatically

Falke
Expert

[solved] Jokerstar real money balance disappeared

2nd Mar. 2023, at 12:37 am CET#56
3 Likes

Liked this post: Anonym, Avatar von bruffl bruffl, Avatar von Max_Bet Max_Bet

Justin wrote on 02/03/2023 at 00:18 PM:
What a stupid old wives tale...!
The thread is about " Casinos where you should definitely not play (loss is no reason!) "

Such crappy conditions that allow to steal REAL MONEY from customers are definitely a reason NOT to play there and completely rightly registered there....

At least have the balls(sticks) to tell the truth why you deleted that.

PS: A rogue is, who thinks that the casino deal with GJ has something to do with it.
PPS: already waiting for my warning / ban, because against the (seem) holy Caro said something


For all the justified criticism, your tone is pretty off. Especially Caro is always very committed to the players and you can formulate your criticism quite factual.

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Donnie
Expert

[solved] Jokerstar real money balance disappeared

2nd Mar. 2023, at 12:43 am CET#57
0 Likes

Nobody has liked this post so far
I have now also looked at times, before you Deposit the bonus conditions are to see even if they may be unfair.No reason to put this casino virtually in the Blacklist corner.Nevertheless, the conditions suck and any anger about it understandable.It's good that there are threads like this to warn, everyone must now know for themselves how to deal with it.With me, such a casino would be below through...

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Donnie
Expert

[solved] Jokerstar real money balance disappeared

2nd Mar. 2023, at 01:08 am CET#58
0 Likes

Nobody has liked this post so far
Jokerstar has shot here an own goal and harmed himself.Fair would have been him to book the Deposit and immediately change the bonus conditions.Shocking I find the casinos do not care if a few hundred outraged there no longer deposit.Obviously they have enough depositors to afford a certain indifference to be able to, because nothing else was shown here to a large extent.The player with a few spins abzuservieren will not have gone down well here with almost all, missed opportunity

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T0uchTheSky
Expert

[solved] Jokerstar real money balance disappeared

2nd Mar. 2023, at 01:25 am CET#59
2 Likes

Liked this post: Avatar von LuckyNoob LuckyNoob, Avatar von Max_Bet Max_Bet
I have been gambling for more than 20 years, and when I make a payment that comes with free spins, I never look at the bonus conditions. I play with my real money first, and if I lose, then I play the free spins first. And if I win something with the free spins and have made the wager, then I look at the bonus conditions for the free spins. I think many do like me, because no one would think that the real money is tied to the free spins and that even expires at some point.


And that you only have 3 days to wager the win, that also happens very rarely. Not even the stalls with Curacao license have such brazen bonus conditions. How this casino got the German license and is even number 1 at Gamble Joe, is with really a mystery.

Since the casino manager has followed here, I thought at first, the thread creator would really get something attractive as compensation. But only 5 euros free spins, Lol, you can really only shake your head.


@Caro

In the thread "Casinos where you should not play" are also listed casinos that have either insufficient T&Cs or extremely bad reviews

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Falke
Expert

[solved] Jokerstar real money balance disappeared

2nd Mar. 2023, at 02:01 am CET#60
3 Likes

Liked this post: Avatar von LuckyNoob LuckyNoob, Avatar von Max_Bet Max_Bet, Avatar von refucs refucs
T0uchTheSky wrote on 02/03/2023 at 01:25: I've been gambling for more than 20 years, and when I make a payment where there are free spins, I never look at the bonus conditions. I gamble with my real money first, and if I lose, then I play the free spins first. And if I win something with the free spins and have made the wager, then I look at the bonus conditions for the free spins. I think many do like I do, because no one would think that the real money is tied to the free spins and that even expires at some point.


And that you have only 3 days to wager the win, this also happens very rarely. Not even the stalls with Curacao license have such brazen bonus conditions. How this casino got the German license and is even number 1 at Gamble Joe, is with really a mystery.

Since the casino manager has followed here, I thought at first, the thread creator would really get something attractive as compensation. But only 5 euros free spins, Lol, you can really only shake your head.


@Caro

In the thread "Casinos where you should not play" are also listed casinos that have either insufficient T&Cs or extremely bad reviews

That's how I feel and probably how most people feel here.


That the free spins expire after three days - forgiven. But that the real money credit expires and that even if you have not even used the free spins, is more than just bizarre and can in no case be compatible with German laws. As you write yourself, even Curacao booths book you at least your real money back in case of a violation of the bonus conditions and delete "only" the win.

The "solution" of this case can actually only be considered as satire. The casino manager herself, provides poor marketing and is probably not even aware of the implications.
Gamblejoe is quite a number in the German-speaking countries and one has lost a lot of money with this action alone. And yes, if the casino manager is reading along here, much more than 35 €.

If I were the casino, I would not only have returned all the money without any ifs and buts, but also baked the player a cherry pie with gummy bears on it and wrote something about a misleading bonus promotion that some casino employee screwed up. And on top of that, a small raffle at Gamblejoe organized. Cost: almost nothing. Advertising effect: priceless.

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Blubbo33
Elite

[solved] Jokerstar real money balance disappeared

2nd Mar. 2023, at 08:22 am CET#61
1 Like

Liked this post: Avatar von Max_Bet Max_Bet

Justin wrote on 02/03/2023 at 00:18 PM:
What a stupid old wives tale...!
The thread is about " Casinos where you should definitely not play (loss is no reason!) "

Such crappy conditions that allow to steal REAL MONEY from customers are definitely a reason NOT to play there and completely rightly registered there....

At least have the balls(sticks) to tell the truth why you deleted that.

PS: A rogue is, who thinks that the casino deal with GJ has something to do with it.
PPS: already waiting for my warning / ban, because against the (seem) holy Caro said something


What is wrong with you ?


Lost too much today?
What is this insulting tone towards Caro ?

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julia_jokerstar
Rookie

[solved] Jokerstar real money balance disappeared

2nd Mar. 2023, at 09:08 am CET#62
0 Likes

Nobody has liked this post so far
Dear GambleJoe Community,

we understand your excitement, appreciate your comments and have sat down again after your discussion.

In our special and general Bonus terms and conditions, we specifically point out to you how the wins are booked.

In a nutshell:
If the free spins are not played directly, all wins earned from then on will count as bonus money.
Your deposited money always remains real money.
In the next step you have to determine the conversion amount. For this you need to play all the free spins.
Only after you have played all your free spins, the conversion amount is determined.

Before you have made the wins, you can of course decline the bonus. This will make your Deposit available for withdrawal again.
We are currently working on a solution to incorporate your feedback on Jokerstar.com.

We therefore ask for your patience. For further feedback or questions you can send me a PN via the Communicator.

Kind regards
Julia


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Caro
Expert

[solved] Jokerstar real money balance disappeared

2nd Mar. 2023, at 09:18 am CET#63
2 Likes

Liked this post: Anonym, Avatar von Blubbo33 Blubbo33

Justin wrote on 02/03/2023 at 00:18 PM:
What a stupid old wives tale...!
The thread is about " Casinos where you should definitely not play (loss is no reason!) "

Such crappy conditions that allow to steal REAL MONEY from customers are definitely a reason NOT to play there and completely rightly registered there....

At least have the balls(sticks) to tell the truth why you deleted that.

PS: A rogue is, who thinks that the casino deal with GJ has something to do with it.
PPS: already waiting for my warning / ban, because against the (seem) holy Caro said something


I think it hacks..if you read through the last pages in the thread, you should know why I deleted the post.


I now wear a relatively thick vest, I do not need to give you a warning / ban... a Tip I give you, off the gas!

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