First of all, hello to all. Read here in the forum for some time and find it really great for players.
I have already played in many Online Casinos and until now everything has always worked out. But now it has also caught me
I have this morning at push luck about 900 euros in several steps deposited. Of course without any bonus.
In the last euros there were then on 5 euros ne row explorers ;0) 2500 euros.
These then of course immediately brought to the disbursement. So far so good. ID card etc uploaded.
Then clicked around a bit and clicked on these free spins. Just under 2.5 euros bonus credit. Then still somehow credit of 50 euros. Of course nothing with won
Now I wanted to cancel the payout again and pay out 2300. So take another 200 euros to play
And now it comes
The 2300 are no longer Auszahlbar because a bonus is active !!!!!!!
That can't be right
The support now writes on my request why the payout does not work, that an active bonus exists
When I asked for the cancellation of the bonus I was told that my balance would then be 0.37 euros.
I made my win exclusively with real money. A bonus was activated only afterwards
Ingo6666 wrote on 31.01.2020 at 16:51: Nen 50 euro bonus there was also still
1600 points...
Per 1 Euro 0,5 points
But all this can not be...
If I had not canceled the withdrawal everything would be fine.
And now the money won should fall under the bonus conditions. Although played without bonus ?
Drückglück has to my knowledge only sticky bonuses. Therefore, the bonus MUST be stored before you can pay out anything at all. This also applies to € that are added to an active bonus - everything is blocked until the bonus is managed
But it can not be that my money what was already booked for payout now by my own cancellation of the payout again under the bonus conditions falls the.only after the first payout were activated
Do not you see how much bonus must still be converted until it is real money again? 2.50 euros are Bonus money from the free spins and assuming it must be converted 35x, then you have to play the slots now for 87.50 euros and then no bonus money would be there but all real money again.
I think that cancelling the withdrawal counts the same as depositing. Therefore, the cancelled amount was added to the bonus. With many you can just still Deposit when a bonus is active to still wager it
But honestly, you actually cancel the bonus if you have not won anything. So I just do that if he does not cancel itself from a certain amount.
But I'm keeping my fingers crossed for you, that push luck is accommodating
Press Luck Caution !!!!!
Nobody has liked this post so far
I have already played in many Online Casinos and until now everything has always worked out. But now it has also caught me
I have this morning at push luck about 900 euros in several steps deposited. Of course without any bonus.
In the last euros there were then on 5 euros ne row explorers ;0) 2500 euros.
These then of course immediately brought to the disbursement. So far so good. ID card etc uploaded.
Then clicked around a bit and clicked on these free spins. Just under 2.5 euros bonus credit. Then still somehow credit of 50 euros. Of course nothing with won
Now I wanted to cancel the payout again and pay out 2300. So take another 200 euros to play
And now it comes
The 2300 are no longer Auszahlbar because a bonus is active !!!!!!!
That can't be right
The support now writes on my request why the payout does not work, that an active bonus exists
When I asked for the cancellation of the bonus I was told that my balance would then be 0.37 euros.
I made my win exclusively with real money. A bonus was activated only afterwards
That does not want to understand pressure luck.
Think.my win I can write off 😭😭😭
This post has been translated automatically
Press Luck Caution !!!!!
Nobody has liked this post so far
This post has been translated automatically
Press Luck Caution !!!!!
Nobody has liked this post so far
1600 points...
Per 1 Euro 0.5 points
But all this can not be...
If I had not canceled the withdrawal everything would be fine.
And now the money won should fall under the bonus conditions. Although played without bonus ?
This post has been translated automatically
Press Luck Caution !!!!!
Nobody has liked this post so far
Drückglück has to my knowledge only sticky bonuses. Therefore, the bonus MUST be stored before you can pay out anything at all. This also applies to € that are added to an active bonus - everything is blocked until the bonus is managed
This post has been translated automatically
Press Luck Caution !!!!!
Nobody has liked this post so far
This post has been translated automatically
Press Luck Caution !!!!!
Nobody has liked this post so far
I bet that my balance is gone after that anyway
I really do not understand this. In other casinos is money what was won without bonus always Auszahlbar
Here probably not. Does anyone have an idea what I should do. 2500 is already a certain sum
This post has been translated automatically
Press Luck Caution !!!!!
Nobody has liked this post so far
This post has been translated automatically
Press Luck Caution !!!!!
Nobody has liked this post so far
This post has been translated automatically
Press Luck Caution !!!!!
Nobody has liked this post so far
The mean thing is only that everything has arisen after the win
If I had taken the bonus before, I would have the 1600 points but long ago earned
But so it is just really stupid
I know of no other casino.
Yes have already seen that Caro has often helped. Well I hope times the best
This post has been translated automatically
Press Luck Caution !!!!!
Nobody has liked this post so far
But honestly, you actually cancel the bonus if you have not won anything. So I just do that if he does not cancel itself from a certain amount.
But I'm keeping my fingers crossed for you, that push luck is accommodating
This post has been translated automatically