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Casumo: [solved] Casumo does not pay out

Topic created on 28th Jul. 2020 | Page: 1 of 5 | Answers: 45 | Views: 5,471
Kathi8911
Visitor

[solved] Casumo does not pay out

28th Jul. 2020, at 01:11 pm CEST#1
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Hello,
I have been playing at Casumo for years and never had any problems. Wins paid out every now and then. Biggest win was 3.000€ . Now I played 5 days ago and won 10,000€. Directly paid out and after 2 days I inquired when it will be paid out, otherwise it went within a day. Thereupon I was told to be patient, because it is a large sum it must be approved from "above". On Friday then came that I should verify myself, which was actually already the case. Well I should send a bank statement. I did, a few hours later it was confirmed, I was happy because I thought that the payment is now made. That was Friday. Then thought ok weekend is now I wait. So now yesterday (Monday) again nothing, I wrote again in the live chat. The comfort a only I should have patience they can not tell me how long it takes. Then today came again a verification. I should send a proof of address. I have done so far nothing confirmed. I feel slowly really fooled.
I was always satisfied but what they are pulling now is really the hammer to times I have already read several stories since the here on gamblejoe.
Maybe joe can help me and there times investigate.
Would be really happy.
Love greetings
Kathi

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Caro
Expert

[solved] Casumo does not pay out

28th Jul. 2020, at 01:19 pm CEST#2
1 Like

Liked this post: Avatar von Klabisto Klabisto
Hi Kathi8911, I have sent you a private message via Communicator. Greetings Caro

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CThomann1988
Visitor

[solved] Casumo does not pay out

28th Jul. 2020, at 08:21 pm CEST#3
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@kathi - I've been waiting for 90 k EUR for more than 17 days now! Casumo is very good at putting off! Feel there with you! I would be very happy if you would write here once you have your money! 😊🤟

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Jincy89
Amateur

[solved] Casumo does not pay out

28th Jul. 2020, at 08:56 pm CEST#4
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Funny that Caro always comes with the PN number, she has helped me no piece, has felt more like she would stand on the side of the casino. Had her then also always said what many bullshit documents this casino wanted to have from me at a win of 10,000 euros !!!!! Crappiest casino ever !!!!

Worse it does not go!

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Anonym

[solved] Casumo does not pay out

28th Jul. 2020, at 09:06 pm CEST#5
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i also do not know what is going on with Casumo.I even wait for 50 euros for days that they approve the amount and pay out.Will probably have to avoid this casino in the future.Vllt. yet bankrupt.

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CThomann1988
Visitor

[solved] Casumo does not pay out

28th Jul. 2020, at 09:12 pm CEST#6
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Jincy89 wrote on 28.07.2020 at 20:56: Funny that Caro always comes with the PN number, she has helped me no piece, has felt more like she would stand on the side of the casino . Had her then also always told what many bullshit documents this casino wanted to have from me at a win of 10,000 euros !!!!! Crappiest casino ever !!!!

Worse it does not go!

Did you get your money in the end and how long did you have to wait?

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derzweifel
Experienced

[solved] Casumo does not pay out

28th Jul. 2020, at 09:54 pm CEST#7
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Is through the store, closed my account before I win there at the end and fall into the Source of Wealth trap

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Anonym

[solved] Casumo does not pay out

29th Jul. 2020, at 08:17 am CEST#8
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i'm still waiting because of läpische 50 euro on the approval is for 3 days on processing, but really sucks.und I stoniere not right now.

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upola
Legend

[solved] Casumo does not pay out

29th Jul. 2020, at 09:21 am CEST#9
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Would be great if one of the mods here times would report, and times explains why at Casumo
such Auszahlunsschwierigkeiten gives.
Or at least times a warning would express.

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upola
Legend

[solved] Casumo does not pay out

29th Jul. 2020, at 09:22 am CEST#10
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I will close my account there too, something is wrong

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