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Inside Online Casinos - Your questions, my answers (ex-casino operator faces...
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important for a casino is what you have for a balance with them. ergo - deposits minus payouts. but - you can have a happy day or a happy month. the Cashback is always just an incentive to refund your losses proportionately and encourage you to Deposit again.
generally there are bonus rules in a casino - the Bonuses given to a player should never be more than 10-20% of the difference between deposit and withdrawal. if you deposited 1000 euro and withdrew 2000 euro, the bonus count is minus 10-20%. so you first have to deposit again and lose before you get a bonus. but it also makes sense, because a casino like any other company has no money to give away. example is the payback card - people buy like stupid to get 1% of sales as a bonus or voucher
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Inside Online Casinos - Your questions, my answers (ex-casino operator faces...
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hi blubboo33, i understand you completely and being skeptical is an added value in this day and age. i have no intentions of promoting a casino nor discouraging anyone from gambling. the point of my lively participation now is to simply be able to answer a few questions and add some value to the forum or any one of you. and i must admit, i like to gamble myself. for that reason, i know almost all facets of gambling. as an operator, player, Affiliate, etc.
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Inside Online Casinos - Your questions, my answers (ex-casino operator faces...
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Of course nobody wants to give away money. Do you have because if you have nothing to blame and you have a positive balance a chance to resist bonus bans. That means the casino sees that we can not get much then we lock him out of the promotions - a chance? As long as you lose you are a "good player"
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Inside Online Casinos - Your questions, my answers (ex-casino operator faces...
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as long as you go to your bakery every day and get your rolls you are also a good customer. it can happen that they give you something for free. but put the question the other way around - do you go to your bakery and after buying 10 rolls you want one for free and ask for it? that is the basic problem with players in a casino in my opinion. you lose and leave assuming that you will get something for free. the baker gives you a loaf of bread and you enjoy it and don't ask for a slice of bread afterwards because you've eaten it. in an online casino, many people think that when they make a Deposit they'll get something for free afterwards. if you win in an online casino, you don't give a Tip like you would in a casino, for example. i think with the topic "bonus" or "good player" you always have to see both sides. a player who wins a lot usually also says goodbye to a casino afterwards or deposits exactly this won amount again at another Provider because the feeling after the win streak to deposit there outweighs. does one change his baker in the same way?
i know, the comparison was far drawn, but still reflects the behavior of many.
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Inside Online Casinos - Your questions, my answers (ex-casino operator faces...
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Inside Online Casinos - Your questions, my answers (ex-casino operator faces...
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Inside Online Casinos - Your questions, my answers (ex-casino operator faces...
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You must not forget that if you deposit for example 100 euros at casino x and lose the caisno then also makes 100 euros profit with you. after your 100 euro loss remain at the casino in the best case between 50-60 euros. the Provider of the games wants to earn, PayPal, Neteller, Skrill and co want to earn, the casino has marketing costs (advertising, affiliates, etc.). what a casino offers you on top is up to him.
what is legal is what the respective legislation prescribes and what is based in the terms and conditions (if these are legal). believe me, casinos like to hold back wins in an attempt to make you gamble them away again. but if you have won something "legally" (provided the casino is reputable and licensed), there is no problem.
the most important thing is always to read through the bonus and turnover conditions. if questions arise, immediately go to the Live Chat and ask for confirmation of the process at the end. if a casino then says "wait a minute, the employee didn't know what he was talking about", that's not your problem. the support works on behalf of the casino or is employed there and must therefore give you truthful answers. if this fails, you can easily confront the respective gambling authority or the operator with this evidence.
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Inside Online Casinos - Your questions, my answers (ex-casino operator faces...
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That is why I have always spoken of a positive balance! Again, because the question was not answered, if I have won more than I have lost - can a casino exclude me arbitrarily from offers or do you have the chance to do something against it
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Inside Online Casinos - Your questions, my answers (ex-casino operator faces...
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if you have a positive or negative balance then it is up to the casino. you will also find in almost every casino in the terms and conditions the reference to the fact that promotions or Bonuses are purely a matter of discretion. of course, a casino can then exclude you. what is the point of a casino you in the event of a win and if you have a positive balance for you to give you something!
the casino can have great bonuses on the offer page that are "available" for all players. what you get in the end, however, always depends on the decision of the operator. legally, you have no recourse. the providers always protect themselves in the terms and conditions.
even if you are a "normal" player, for example, and Deposit 10 euros every day and lose it, the casino is not obligated to offer you a bonus or credit you for the bonuses offered. that's why I dealt with your question a bit more explicitly before.
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Inside Online Casinos - Your questions, my answers (ex-casino operator faces...
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Inside Online Casinos - Your questions, my answers (ex-casino operator faces...
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What do you want to do about it ? It was already spoken by yourself of the house right and therefore you can also be denied an offer what all get because they do not fit the first letter of your username
@nova82 Welcome to us
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Inside Online Casinos - Your questions, my answers (ex-casino operator faces...
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yes that is it unfortunately. They want to milk the cows but woe the cow steps out times
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Inside Online Casinos - Your questions, my answers (ex-casino operator faces...
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What happens to the 5.3% fees (so the additional deductions are called in the terms and conditions) which many Malta stalls now deduct from German players per spin? They put the coal in their own pockets,
or is that forwarded as black money to German authorities proportionately, so that the casinos can continue to be active in German lands, without that action is taken against you.
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Inside Online Casinos - Your questions, my answers (ex-casino operator faces...
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so as far as the tax is concerned - it was already held back at times before that (i.e. for sports betting but not for virtual slot games). i think that was already at the beginning of 2017/2018. casinos licensed in malta wanted to protect themselves from being pilloried. the best example at that time was Mr Green in austria, which had to make a substantial back payment in AT. because unfortunately it is in DE and other countries so that even earnings from an illicit business or even black money earnings must be taxed or should be. one had at that time already at the beginning of the enstprechende betting tax withheld to pay this then in the case en license award retrospectively.
if a casino - i.e. a Provider of virtual Slot machines in germany - collects the tax, it is also forwarded to the tax authorities. casinos that are not on the whitelist of the GGL and still collect the tax are liable to prosecution but are not so easy to prosecute due to their license or physical address.
casino in malta - if they withhold taxes - are then mostly preparing for a market entry in germany and want to signal that they adhere to the local taxation. how it behaves with casinos that have other licenses I can unfortunately not answer in detail because that would be too extensive.
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