Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Help - N1 confiscates wins in the amount of 30k (Page 27)

Topic created on 16th Feb. 2020 | Page: 27 of 40 | Answers: 390 | Views: 105,343
Jojuaax3
Rookie
cbz490 wrote on 24.02.2020 at 14:55: Had problems with them too

The wanted with a payout of say and write 30 € the Paysafecard + payment receipt....

Despite verification... I had of course kept everything, was me anyway too stupid for 30 € so everything gambled away and delete

The even try to circumvent small payouts, snot store, no idea how people like "Roshtein" can advertise for it....

In any case not recommended!

If you get permannent 400% Affiliate bonus without max cashout (as many as you want, only on WE he had 24 bullets in it...)

Apart, if your recruited the payouts anyway do not receive, if they win times you also have a nice income I think times 😉

This post has been translated automatically

Anonym
Simon12345 wrote on 02/24/2020 at 05:31 AM
Good morning


2. the bonus was not cancelled. I got 60 games on starburst without max win. Without deposit. My deposits were running the weeks before. It was just a bonus in my account. These 60 games earned me 135€ and these 135€ I had to wager 50 times. 6500€. I have achieved this turnover and I was left with 3000€ win.


Many greetings

https://www.n1casino.com/de/terms-and-conditions From the Bonus terms:

3. Maximum withdrawal limit for free spins without deposits is 50 EURO/USD, 500 NOK, 75 CAD, 3500 RUB. Before a withdrawal request is accepted, the account must be fully verified and a minimum Deposit must have been made.


Can you prove that your no deposit free spins have no withdrawal limit?



Small minded:
Why the question with the bonus then? N1 has already written that the problem is the double account.



He has posted the following picture on the second page of the thread. This is definitely not an authorized response from the casino software, but a self-written letter from the casino employee. (See my picture / Gyazo link). Accordingly, in my view, he has violated the Bonus Terms.

Every casino uses fraud detection software, often this contains errors, so the reason described is often different than stated. Possibly this is due to exclusive bonus promotions that were not properly intigrated in this error detection software
In the case of Simon, there was no multiaccount, but probably a violation of the bonus terms.


https://gyazo.com/8930584b986c2b4e6915897030335a6c

gamblerfreak94
In the first one I am accused of maxbet-> absolute bullshit, turned to 4€ maximum,


Have you Possibly played a game with 5 lines on 4€? The maxbet is 2,50€ with 5 lines. In total the line bet must not be higher than 50 cents.
In addition, there are games like Dead or Alive 1&2, where the maximum allowed bet is 1,40€.

As I understand it, you can still log in to your account. In your profile you can see every single round you have played. You should check them.

cbz240
They wanted the Paysafecard + payment receipt for a payout of no less than 30 €...

From a withdrawal of €2,300 or $2,500, the casinos are required to fully verify your accounts.
For a payout below 2.300€ there are random checks

Regardless, the casino is allowed to ask for a proof of payment. Since mid-December, there is a new regulation on Paysafe cards. Due to possible illegal actions, it may happen that you have to prove the receipt of the PSC

If the PSC is lost or ends up in the trash, then you can see the code in your casino account payment history. You can enter this code on the Paysafecard page. There you will find all possible and necessary information to buy this PSC. Either make a screenshot or print out this information and send it to the casino

This post has been translated automatically

Simon12345
Amateur
Hello royal

Why do they keep writing I violated because of multi account and you now say against the bonus rules?

I had asked in the chat specifically because of the bonus...

60 free spins - 50 times wagering - Max 50€ payout
-> exactly what I asked in the chat and was denied - no max bet and no limit

This post has been translated automatically

Anonym
Simon12345 wrote on 24.02.2020 at 15:33: Hello royal

Why do they keep writing I violated because of multi account and you now say against the bonus rules?

I had asked in the chat specifically because of the bonus...

60 free spins - 50 times wagering - Max 50€ payout
-> that's exactly what I asked in the chat and was denied - no max bet and no limit

Some employees are naive and lazy. They look at the error message that the system shows them and that's the topic for the Erledigt.
In your case, you need to contact the technical department

But as already written above, there is a max cashout of 50€ on free spins, which you get without deposit.
If you can prove the chat log in which this was denied, then you could get compensation.

In some casinos you can get the chat log by email. You would have to check your account to see if there is an option to do so

This post has been translated automatically

Zockerfreak94
Rookie
Just checked and if I'm not blind, strangely enough it only shows me the last 50 spins and those were on Legacy of Dead....

Honestly, I have no idea which games I have turned to 4 €. the only thing I know is that I have also played at other casinos games like crystal ball and no sow has complained

This post has been translated automatically

Simon12345
Amateur
Royal777 wrote on 24.02.2020 at 15:41
Some employees are naive and lazy. They look at the error message that the system shows them and that's it for them.
In your case, you need to contact the technical department

But as already written above, there is a max cashout of 50€ on free spins, which you get without deposit.
If you can prove the chat log in which this was denied, then you could get compensation.

In some casinos you can get the chat log by email. You would have to look in your account, whether there is an option to do so

Good idea with the technical department - unfortunately, even the financial department does not answer me

I don't know - the 50€ doesn't make sense to me because the chat said there is no max bet and no max win. Was all in the chat
Protocol - well do not know if the rausrücken.

This post has been translated automatically

Anonym
Simon12345 wrote on 24.02.2020 at 15:49
Good idea with the technical department - only unfortunately not even the finance department answers me

I don't know - the 50€ thing doesn't make sense to me since the chat said there is no max bet and also no max win. Was all in the chat
Protocol - well do not know if the rausrücken.

They have to show you the chat log if you can't see it yourself

Otherwise you have to fill out the following form in perfect English www mga org mt/support/online-gaming-support/. The processing time is about 8 weeks...

Unfortunately I can't help you with my "school English"...

This post has been translated automatically

cbz490
Experienced
Royal777 wrote on 24.02.2020 at 15:27
From a withdrawal of 2,300€ or 2,500$, casinos are required to fully verify your accounts.
For a payout below 2,300€ there are random checks

Regardless, the casino is allowed to ask for a proof of payment. Since mid-December, there is a new regulation on Paysafe cards. Due to possible illegal actions, it may happen that you have to prove the receipt of the PSC

If the PSC is lost or ends up in the trash, then you can see the code in your casino account payment history. You can enter this code on the Paysafecard page. There you will find all possible and necessary information to purchase this PSC. Either you make a screenshot or you print out this information and send it to the casino


Clearly, had requested approximately payouts of 300 €, is far from 2300 or 2500 €..sample is bullshit, the reason was clear to me the 30 € I had requested was the 5 Auszalhung with one and the same bullet so f**k the ab since you want to keep so players like me ( the money out) not necessarily, this is system nothing else! *am out*

This post has been translated automatically

MisterL
Expert
Royal777 wrote on 24/02/2020 at 15:57
They have to show you the chat log unless you can see it yourself

Otherwise, you need to fill out the following form in perfect English succinctly www mga org mt/support/online-gaming-support/. The processing time is about 8 weeks...

Unfortunately I can't help you with my "school English"...

despite all that I will not play there

This post has been translated automatically

GamblerNeuling
Rookie

MisterL wrote on 24.02.2020 at 20:06
despite all this I will not play there

I can't recommend Betamo anymore either, it belongs to the N1 Interactive group and what they're doing right now is really underwhelming.


I am fully verified there and wanted to request a withdrawal yesterday, was canceled with the reason I should still verify my Neteller account (although was deposited by bank)
said done.

Then again withdrawal requested again rejected with the new reason I should upload a bank statement where the Deposit amount is evident

Since when do you have to prove the deposit for withdrawals!

I advise everyone not to play at N1 Interactive Grp

This post has been translated automatically

Hot Topics29th Apr. 2024 at 01:15 pm CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately