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Online Casinos in general: Help - N1 confiscates wins in the amount of 30k

Topic created on 16th Feb. 2020 | Page: 1 of 40 | Answers: 390 | Views: 105,504
Simon12345
Amateur
Hello all - I create a new topic because the old one does not fit from the title

N1 has confiscated 30 k wins from me with this pretext


Dear Friend,

Sorry, but you have breached our Terms & Conditions since you have an IP duplicate account.
Per Administration decision, all the winnings were confiscated, Bonuses are not available for you anymore.


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MarcT22186
Expert
This is already an accusation that is normally quite watertight
Please don't tell us you've been gambling with a buddy or acquaintance.
IP duplicate account is in itself relatively simple and clear to prove and therefore I can hardly imagine, they are making something up. 😣

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Simon12345
Amateur
MarcT22186 wrote on 16.02.2020 at 11:54: That's already an accusation that is usually pretty watertight
Now please don't tell us you were gambling with a buddy or acquaintance.
IP duplicate account is in itself relatively easy and clear to prove and therefore I can hardly imagine, they are making something up. 😣k

No if I tell you - I just played alone on my phone

I do not even know what a duplicate account should be

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MarcT22186
Expert
Simon12345 wrote on 02/16/2020 at 11:59 AM
No if I tell you - I just played alone through my mobile

I don't even know what a duplicate account is supposed to be

IP duplicate account = 2 accounts with the same IP at the same/similar time on the N1 network.
Were you on a public network? For example McDonalds or those telecom hotspots?

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Simon12345
Amateur
What I also do not understand - they accuse me of fraud - but they do not close my account. Also the levels I have risen through the zockerei yesterday due to the large stakes are still present

I have now written to ROSHTEIN because he plays there regularly but I'm afraid that does not even read


I find everything so unfair. And somehow I also expected that they invent some reason not to pay

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G****e
Write to an admin here privately. Vllt have the contact to n1. Good luck 💪

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MarcT22186
Expert
Simon12345 wrote on 16.02.2020 at 12:11 pm: What I also do not understand - they accuse me of fraud - but my account they do not close. Also the levels I have risen by zockerei yesterday due to the large stakes are still there

I have now written to ROSHTEIN because he plays there regularly but I'm afraid that does not even read


I find everything so unfair. And somehow I also expected that the invent some reason not to pay

You can smoke in the pipe cultivated...

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Timo0510
Top Member
Hello Simon,

Congratulations on your win for now

The N1 Casino is not listed here as far as I know.Best you go on Casinomeister and write the responsible Casino Rep Homerbert an.Alternatively open there a thread.There one will take care of the matter.Bitte genau erklärem what happened.Not wildly on it los.There is a high level represented

Greetings

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Simon12345
Amateur
Timo0510 wrote on 16.02.2020 at 12:20 pm: Hello Simon,

Congratulations you your win first of all

The N1 Casino is not listed here as far as I know.Best you go on Casinomeister and write the responsible Casino Rep Homerbert an.Alternatively open there a thread.There one will take care of the matter.Bitte genau erklärem what happened.Not wildly on it los.There is a high level represented

Greetings

I'll do that 💪🏻 Thank you very much for all your professional help here. Now I am more confident again

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Klempo77
Expert
I was also accused of double accounting, with exactly the same reason, two accounts on the same IP

My inquiry as to whether they could prove it to me somehow was rejected. Data protection, blah, blah, blah...

Since then I no longer play there

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