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Online Casinos in general: Experience with Fortune Legends - the new online casino on GambleJoe (Page 5)

Topic created on 02nd Sep. 2019 | Page: 5 of 10 | Answers: 95 | Views: 29,359
M****9
Knochen wrote on 05/09/2019 at 14:25
Sounds okay but 2 days for the mail that you should verify yourself is not exactly record-breaking.

In Realtion to the fact that the casino is torn here, maybe ne helpful info anyway

This post has been translated automatically

Knochen
Elite
Yes, but you should never put casinos in relation to experience reports. Otherwise, Wunderino would be the best casino ever after a successful payout, if this forum is anything to go by

You should always stick to the facts. If the behavior you described is true, then that makes Fortune Legends Casino from a miserable to a slow casino.

This post has been translated automatically

Anonym
Knochen wrote on 04/09/2019 at 13:47: I would actually like to test the casino once it is off the greylist. I've always really liked the bonus system at Playojo. Played there exclusively for quite a while but at some point the eternal loading time of the page has annoyed. Payout has also always taken quite a long time, Verification back then too. In itself, this is a good system. For example, I had a very good run, where I had paid out 200 € at the end and could collect an additional 30 € in Cashback credit and continue playing

I hope therefore the casino can fix the errors. Where it probably lacks more than just the technical components. The support probably also needs to be either (re)trained or replaced. I wonder why they throw an obviously unfinished product on the market. The casino industry has so much competition, it's hard to gain traction with a product like this.

Have you already tested CasinoSecret? There is a similar bonus system available. I think that is then also something for you

This post has been translated automatically

martin7x
I have been ranting about Fortune Legends and complaining about various things.
Daniel, whose opinion I value very much, writes that he believes the casino will one day be able to compete with the top casinos.
I doubt that.
What annoyed me the most was not the losing, the lame website, the Deposit problems, but the attitude towards the player. That's the crux of it.
When I go somewhere, whether it's a casino, chip shop or nail salon I want to feel like I as a customer am king. Politeness, transparency, appreciation, constructive dialogue, even if there's something to complain about. That is essential!
And exactly here it hapert with the Casino. If you ban inconvenient players, ignore the MGA statutes and behave antisocially, you are incompetent and have failed in the industry. Then you should rather sell drugs at the main station, there you can treat the people like dirt, because the addicts always come back anyway.
Is now an awesome comparison no question, but at Fortune Legends I see even with optimized technology a serious problem and this affects the people who run the casino, because the sch**** on the players and their concerns and since the fish is known to stink at the head, can become from the side nix.
My opinion, fingers away also in the future. Deselect with the wallet, so to speak.

This post has been translated automatically

FortuneLegends_KTO
Good Morning,

I hope you are well.

Please excuse this post in English but I do not think it would be a good idea to use google to translate it so apologies.

First let me apologies for the issues some of you have had.

Second i would like to thank Ganmblejoe for having the confidence and trust in us to be added as a brand on this great product.

The truth is they did warn us that if things were not 100% that members would jump on us but i want not concerned about that, In fact it is appreciated that we have the feedback as we know what we need to fix to make it a better production.

There is NO BS we launched our product with the aim of going into Finland First and we made a big effort in getting that sorted first and so we concentrated on that effort so much that we dropped the ball big time on German product.

What I can assure you is that I am 100% OK with us being grey listed as we will fix issues and one day be back where we belong.

I have all your feedback but unfortunately its impossible to log this with our tech teams as its just too vague and some issues can be so many faults.

This like dropped games, browser issues etc can be related to so many things so i need more feedback but more important i need better documents Screenshots and Times, Dates etc so as to be able to pinpoint the issues and get them sorted.

We are moving onto our own platform in the new year at present we rely on our Provider so some issues are easier to fix that others but we cannot do much without more details.

We do our best to test but being a small team its human nature that we would miss items and that is why negative feedback is not a bad thing for us as long as we act on it and we will.

We are looking at more support in German and this will happen in the next few months as will some fresh fixes.

I would like to make an offer.

I am able to give 10 Users only 10 Cash to play with and Test BUT it has to be 10 I cant offer more

If you want to be part of this then what I would like is genuine, honest feedback and if you encounter any issues that you document these via screenshots etc and send that to me so we can get a better idea of what is going on from a technical perspective.

In order for me to credit you the 10 I would ask that you send me an email. With your CasinoUser name, your GambleJoe User name and in the header put Gamblejoe Test.

As this is Cash money and is cashable I would need to put a 15X Playthrough on it before you can cashin. (I feel this is fair)

Send to miles@mobilt.io only the First 10 people get this and I would appreciate feedback.

Then if any of you have had technical issues depositing I would like for you to try Deposit again (2 people only). If you get the same errors or issues, take a screen shot and show me these , times etc and i will then also apply another 10 to your account for doing this . Limited to 2 people only

I hope this goes a little way to showing you we value Your feedback and are working on the product.

Thank you




This post has been translated automatically

FortuneLegends_KTO
Then if any of you have had technical issues depositing i would like for you to try Deposit again ( 2 people only ) ... If you get the same errors or issues, take a screen shot and show me these , times etc and i will then also apply another 10 to your account for doing this . Limited to 2 people only.

This post has been translated automatically

Latino
Experienced
@FortuneLegends_KTO:


Please excuse this post in English but I do not think it would be a good idea to use google to translate it so apologies.

Just use the DeepL Translator - the translation results are very good

This post has been translated automatically

FortuneLegends_KTO
FortuneLegends_KTO wrote at 08:36 on 2019-09-06

Good Morning,

I hope you are well.

Please excuse this post in English but I do not think it would be a good idea to use google to translate it so apologies.

First let me apologies for the issues some of you have had.

Second i would like to thank Ganmblejoe for having the confidence and trust in us to be added as a brand on this great product.

The truth is they did warn us that if things were not 100% that members would jump on us but i want not concerned about that, In fact it is appreciated that we have the feedback as we know what we need to fix to make it a better production.

There is NO BS we launched our product with the aim of going into Finland First and we made a big effort in getting that sorted first and so we concentrated on that effort so much that we dropped the ball big time on German product.

What I can assure you is that I am 100% OK with us being grey listed as we will fix issues and one day be back where we belong.

I have all your feedback but unfortunately its impossible to log this with our tech teams as its just too vague and some issues can be so many faults.

This like dropped games, browser issues etc can be related to so many things so i need more feedback but more important i need better documents Screenshots and Times, Dates etc so as to be able to pinpoint the issues and get them sorted.

We are moving onto our own platform in the new year at present we rely on our Provider so some issues are easier to fix that others but we cannot do much without more details.

We do our best to test but being a small team its human nature that we would miss items and that is why negative feedback is not a bad thing for us as long as we act on it and we will.

We are looking at more support in German and this will happen in the next few months as will some fresh fixes.

I would like to make an offer.

I am able to give 10 Users only 10 Cash to play with and Test BUT it has to be 10 I cant offer more

If you want to be part of this then what I would like is genuine, honest feedback and if you encounter any issues that you document these via screenshots etc and send that to me so we can get a better idea of what is going on from a technical perspective.

In order for me to credit you the 10 I would ask that you send me an email. With your CasinoUser name, your GambleJoe User name and in the header put Gamblejoe Test.

As this is Cash money and is cashable I would need to put a 15X Playthrough on it before you can cashin. (I feel this is fair)

Send to miles@mobilt.io only the First 10 people get this and I would appreciate feedback.

Then if any of you have had technical issues depositing I would like for you to try Deposit again (2 people only). If you get the same errors or issues, take a screen shot and show me these , times etc and i will then also apply another 10 to your account for doing this . Limited to 2 people only

I hope this goes a little way to showing you we value Your feedback and are working on the product.

Thank you


Ok @ Latino

Lets test that Thanks

I have given 4 Players a credit I still have 6 Left .

Lets test that Thanks

I have given 4 players a credit I still have 6 left.











This post has been translated automatically

mm250ps
Amateur
So...

i have tested a few things.
I had no problems loading the slots. Also no slot jerked.
Played on a slightly older laptop. AMD 1.65GHz / 8GB Ram.
Switching between the slots worked without problems.
The slot search function in the upper right corner is not placed correctly. The search should be directly with the providers stehn

When I played, I had only a minimal problem. I played the game "Reactoonz", I could play, but I was logged out. I can't say if it counted for the vault or not. I unfortunately did not pay attention to what I had when I went in/out.

Payout I test when it is so far

The problems that accumulate here, I could not determine now.
Around noon I will Deposit and start a bandicam video.

On Twitch I will not stream the casino "yet", for me still lack positive deposits / withdrawals.

The support seems to be good. It was answered quickly in English and German (with Translator)

This post has been translated automatically

Fatally
Amateur
martin7x wrote on 05/09/2019 at 23:32: Then you should rather sell drugs at the main station, there you can treat people like dirt, because the addicts always come back anyway.

Not even there people come back, ticker are a dime a dozen.

This post has been translated automatically

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