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Casino verification: Loki.com Casino Payout Question

Topic created on 04th Apr. 2020 | Page: 1 of 2 | Answers: 10 | Views: 4,322
Anonym

Loki.com Casino Payout Question

4th Apr. 2020, at 04:12 am CEST#1
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Hello Community,

i am new here and have never made an online casino withdrawal.

I have with luck and several Deposit a nice hit can land on Dead or Alive 2 ( 5000€ ) 0.90Cent stake

All RAW Cash with no bonus.

Have me once 3000€ and once 2000€ paid out.

Deposited with Skrill / Paid out with Skrill

Status: Request sent

However, I do not find a single tab that shows me something about verification.
Since this is apparently common practice, I exclude that they send this without a Verification on my Skrill account.

Does anyone know how this works with Loki?
Ne email about the payout I have not received.

With kind regards

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1****2

Loki.com Casino Payout Question

4th Apr. 2020, at 04:30 am CEST#2
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Moin moin,

Congratulations on the win first, have me also already considered to play there! Kept me only the small number of payment options! I've read through the TERMS and CONDITIONS, actually mandatory before you Deposit! So there is under point 5.4:

"By agreeing to the Terms, you authorize us to conduct checks that we may require ourselves or third parties (including regulators) to confirm your identity and contact details and to prevent money laundering and terrorist financing and to verify if you are subject to a sanctions regime (the "Verification")." (get it translated with Googletranslate )

Point 5.5:
"In the event of a combined withdrawal of funds amounting to € 2,300.... "

It is best to use the chat support, there you can upload your documents.

Greetings



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Anonym

Loki.com Casino Payout Question

4th Apr. 2020, at 05:25 am CEST#3
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Will document everything here until the payout so that other users have a guide on how it works.

First of all, thanks for the chat support Tip:

The gentleman from chat support said:

Within the next 24 hours you will receive an email from Loki Casino with Verification information.

On my request to send me the history of the conversation by email - the gentleman has answered with "Yes" - but I have received nothing (screenshots available)

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1****2

Loki.com Casino Payout Question

4th Apr. 2020, at 05:37 am CEST#4
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Kevinnivek wrote on 04.04.2020 at 05:25: Will document everything here until the payout so that other users have a guide how it works so.

First of all thanks for the chat support Tip:

The gentleman from chat support said:

Within the next 24 hours you will receive an email from Loki Casino with Verification information.

On my request to send me the history of the conversation by email - the gentleman has answered with "Yes" - but I have received nothing (screenshots available)

You don't have to worry, Loki is 'ne safe thing! If you scroll all the way down you will see the license stamp "MGA-Malta Gaming Authority", there you can click on it and see the license belonging to the casino and associated casinos.

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Anonym

Loki.com Casino Payout Question

4th Apr. 2020, at 10:50 pm CEST#5
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~24 hours later still no Verification request ( according to support 24hours ) -

Same status as before: request sent

Someone already requested a payment there (Loki.com) and can tell me approximately how long it takes and how exactly to proceed ?

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Falko
Icon

Loki.com Casino Payout Question

4th Apr. 2020, at 11:01 pm CEST#6
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But now it is also the weekend. I know some casinos that do not carry out verifications and withdrawals on weekends. So it is possible that this Loki.com casino also on the weekends nothing processed. Can yes set a loss limit, that you nothing of your win again verzockst and maybe they will then report to you from Monday.

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Anonym

Loki.com Casino Payout Question

6th Apr. 2020, at 05:00 am CEST#7
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The casino called me, I didn't answer and blocked the casino on my cell phone.

Then I asked in livechat why the casino is emailing me (something like "I have great news for you but I couldn't reach you by phone") and why I am getting a call from this casino

According to the lady from the chat, it is my Personal Recruiter who called ?!?

When I asked what the call was about, the lady said it was probably a bonus or something similar

I told the lady that I have disabled all options for advertising purposes in my account, because I only play RAW Cash and do not use bonuses.

On the question of when I can verify me now, came the answer lasts until 48 hours (which are already around)

An email regarding Verification I still do not have

I'm curious how this still develops - my luck is probably that this casino is licensed in Europe.


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Niroht
Experienced

Loki.com Casino Payout Question

6th Apr. 2020, at 06:23 pm CEST#8
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Do not know the casino.
Can only recommend you to persevere and not to cancel anything or continue to play, that unfortunately does not always work to continue the success series...
Therefore, for me, the most important criteria are fast payout and possible cancellation block.
And let's be honest, if I have played without a bonus, why and especially WHAT is still CHECKED by some casinos up to 48h and longer???
IF I can Deposit quickly I also expect a fast payout

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Anonym

Loki.com Casino Payout Question

7th Apr. 2020, at 10:05 pm CEST#9
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Update
Casino has emailed back with all the documentation you need.
Phone bill, passport, Skrill profile screenshot.
I should email the documents back by replying to their email.

Got a reply to the email 10 minutes later stating that all documents have been forwarded to another department and may take 48 hours to process.

Will continue to update in the next few days so that other players have a rough guide to how it all works at this casino.

Side note: Despite the deactivation of SMS / call and email advertising. (Since the payout, I am called every 2 days from a number that comes from Berlin but belongs to the casino (callback does not work because it is a one-way number)

Until now everything runs OK, let's see how it goes.

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Anonym

Loki.com Casino Payout Question

9th Apr. 2020, at 05:29 pm CEST#10
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The first 3000€ was paid out 48 hours after Verification, 2000€ are still missing, let's see when they come.

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