Casino refuses to cash out and deletes my funds from the casino account
8th Jun. 2021, at 05:00 pm CEST#11
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Since all other withdrawal methods except Trustly were rejected, I wanted to record a video of me withdrawing the 300€.
Unfortunately, for technical reasons, it did not work.
Just for your information:
In the "Sisters of Oz Wowpot!" 350-400 € played with 1€ bet all the time.
And yes. Exactly. No free spins, nothing.
I am very glad that I only deposited 100€ in this casino.
Normally I never want to withdraw under 600€. This time I somehow had a feeling that I should do this.
I can easily do without the 200€.
As you have also seen, I could prove my statements.
Have already played in about 50-60 online casinos. Never had problems with payouts.
The payout has been delayed many times, but such a procedure was never initiated.
I had to pray several times to get my money and without success.
And if the casino will contact here, just ignore, because I am the one who always takes everything in time and justifies.
Can prove everything, everything.
There are numerous casinos where you can play in all peace and not be treated like an underprivileged person.
Simply do not perceive this casino and you have few problems.
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Anonym
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Casino refuses to cash out and deletes my funds from the casino account
8th Jun. 2021, at 05:31 pm CEST#12
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You surely have a "MyPaysafe" account, so you should pay it out to it. From there to your bank account. The fees are higher than with Neteller/Skrill, but I don't see any other option for you at the moment.
In addition, the withdrawal to the MyPaysafe account and then to your bank account takes longer than an instant transfer. To my knowledge 3-7 business days
Casino refuses to cash out and deletes my funds from the casino account
10th Jun. 2021, at 04:45 pm CEST#14
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No. Of course not. If I pay out someone's money, then I also have proof of it.
They only wanted to pay out via Trustly. No matter how I asked.
That's why there was no point in staying in this casino anymore.
I have blocked my account for an indefinite period.
Nevertheless, thank you for your inquiry.
Casino refuses to cash out and deletes my funds from the casino account
13th Jul. 2021, at 09:34 pm CEST#17
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Liked this post: Anonym
Hello dear ones!
Now I have to get rid of something here!
I have played at VoodooDreams and have me 1000.86€ want to pay out...I am now waiting since 25.06.21 for my Verification, have sent everything they wanted to have with all 4 pages of the document visible!!!!
I sent them all as PDF and all the time an email comes that it is not correct!
In online support each of the employees tells me something different and yes I have now had it!!!! I have sent everything stand now 6 times!!!
I think I will give this story to my lawyer because it is pointless to wait further...!!!
My conclusion to Voodoodreams : NOT RECOMMENDED and in my eyes SCAMM
Casino refuses to cash out and deletes my funds from the casino account
13th Jul. 2021, at 11:30 pm CEST#18
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ChrisMerzi90 wrote on 07/13/2021 at 9:34 pm: Hello dear ones!
Now I also have to get rid of something here!
I played at VoodooDreams and wanted to pay me 1000,86€...I'm waiting now since 25.06.21 for my Verification, have sent everything they wanted to have in addition with everything 4 pages of the document visible!!!!
I sent them all as PDF and all the time an email comes that it is not correct!
In online support each of the employees tells me something different and yes I have now had it!!!! I have sent everything stand now 6 times!!!
I think I will give this story to my lawyer because it is pointless to wait further...!!!
My conclusion to Voodoodreams : NOT RECOMMENDED and in my eyes SCAMM
Ask times here in the forum with Caro after it can help you there certainly
Casino refuses to cash out and deletes my funds from the casino account
Nobody has liked this post so far
Unfortunately, for technical reasons, it did not work.
Just for your information:
In the "Sisters of Oz Wowpot!" 350-400 € played with 1€ bet all the time.
And yes. Exactly. No free spins, nothing.
I am very glad that I only deposited 100€ in this casino.
Normally I never want to withdraw under 600€. This time I somehow had a feeling that I should do this.
I can easily do without the 200€.
As you have also seen, I could prove my statements.
Have already played in about 50-60 online casinos. Never had problems with payouts.
The payout has been delayed many times, but such a procedure was never initiated.
I had to pray several times to get my money and without success.
And if the casino will contact here, just ignore, because I am the one who always takes everything in time and justifies.
Can prove everything, everything.
There are numerous casinos where you can play in all peace and not be treated like an underprivileged person.
Simply do not perceive this casino and you have few problems.
This post has been translated automatically
Casino refuses to cash out and deletes my funds from the casino account
Nobody has liked this post so far
In addition, the withdrawal to the MyPaysafe account and then to your bank account takes longer than an instant transfer. To my knowledge 3-7 business days
This post has been translated automatically
Casino refuses to cash out and deletes my funds from the casino account
Nobody has liked this post so far
This post has been translated automatically
Casino refuses to cash out and deletes my funds from the casino account
Nobody has liked this post so far
They only wanted to pay out via Trustly. No matter how I asked.
That's why there was no point in staying in this casino anymore.
I have blocked my account for an indefinite period.
Nevertheless, thank you for your inquiry.
This post has been translated automatically
Casino refuses to cash out and deletes my funds from the casino account
Nobody has liked this post so far
Privacy... Ever heard of that?
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Casino refuses to cash out and deletes my funds from the casino account
Nobody has liked this post so far
Now what exactly does that have to do with privacy?
The casino claims the money was paid, the TE denies this and states that they could prove this, i.e. give him a confirmation.
So what does your comment have to do with it?
This post has been translated automatically
Casino refuses to cash out and deletes my funds from the casino account
Liked this post: Anonym
Now I have to get rid of something here!
I have played at VoodooDreams and have me 1000.86€ want to pay out...I am now waiting since 25.06.21 for my Verification, have sent everything they wanted to have with all 4 pages of the document visible!!!!
I sent them all as PDF and all the time an email comes that it is not correct!
In online support each of the employees tells me something different and yes I have now had it!!!! I have sent everything stand now 6 times!!!
I think I will give this story to my lawyer because it is pointless to wait further...!!!
My conclusion to Voodoodreams : NOT RECOMMENDED and in my eyes SCAMM
This post has been translated automatically
Casino refuses to cash out and deletes my funds from the casino account
Nobody has liked this post so far
Ask times here in the forum with Caro after it can help you there certainly
You can reach her here: Caro
This post has been translated automatically