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Online Casinos in general: Won 20k jackpot today with 20c bet - unfortunately!

Topic created on 30th Apr. 2024 | Page: 1 of 3 | Answers: 44 | Views: 3,820
Zwischenmeister
Top Member
Today, exactly what everyone here has been waiting for for years happened to me. I hit the Jackpot with a 20c bet, over 19,000 euros. And due to a technical error that happened in the casino and was actually fixed by support, I'll never get the money.

I'll upload a screenshot later.

So, what happened?

This afternoon out of boredom !!!10!!! Euro deposited at Wazamba. In return, I got a free spin on one of those grab machines, which I used straight away and was "lucky" enough to draw the cloverleaf - that's a 30 euro bonus without depositing. And that's where it starts.

The system somehow thought I had picked up a strawberry and credited the corresponding 20 FS to my account for activation. Of course, I went straight to the chat and explained the error. It took them about 15 minutes to check it out and then the nice lady gave me the 30 euro bonus. However, not in the account to activate it myself as usual, but added directly to my deposited 10 euro credit. So the bonus is active.

I was annoyed about it for a moment, but no matter, you don't win anything else.

I started playing, won something straight away and it went quite well. Changed game, once bad free spins and a jackpot round with a 10 win.

Then came the next jackpot round. It stood at a good 19k. The Lingo balls dropped. On the shitty jackpot. 19,000 euros.

What I've been waiting years for finally happened. And my first thought: SHIT !!!!! Bonus...

Well, now I'm standing there, I've got 19k in my account and another 8 euros to play through the bonus. I don't dare to play any more. I have no idea whether the amount will be reduced directly to the maximum win when the bonus is played through or only when it is paid out.

I can't believe this is happening!

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x00NY
Elite

Zwischenmeister wrote on 30.04.2024 at 00:46: Today, exactly what everyone here has been waiting for for years happened to me. Hit the Jackpot with a 20c bet, over 19,000 euros. And due to a technical error that had previously happened in the casino and was actually fixed by support, I'll never get the money.

I'll upload a screenshot later.

So, what happened?

This afternoon out of boredom !!!10!!! Euro deposited at Wazamba. In return, I got a free spin on one of those grab machines, which I used straight away and was "lucky" enough to draw the cloverleaf - that's a 30 euro bonus without depositing. And that's where it starts.

The system somehow thought I had picked up a strawberry and credited the corresponding 20 FS to my account for activation. Of course, I went straight to the chat and explained the error. It took them about 15 minutes to check it out and then the nice lady gave me the 30 euro bonus. However, not in the account to activate it myself as usual, but added directly to my deposited 10 euro credit. So the bonus is active.

I was annoyed about it for a moment, but no matter, you don't win anything else.

I started playing, won something straight away and it went quite well. Changed game, once bad free spins and a jackpot round with a 10 win.

Then came the next jackpot round. It stood at a good 19k. The Lingo balls dropped. On the shitty jackpot. 19,000 euros.

What I've been waiting years for finally happened. And my first thought: SHIT !!!!! Bonus...

Well, now I'm standing there with 19k in my account and 8 euros to play through the bonus. I don't dare play any more. I have no idea whether the amount will be reduced directly to the maximum win when the bonus is played through or only when it is paid out.

I can't believe this is happening!

My condolences

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Zwischenmeister
Top Member
Thank you. I have uploaded the screenshot...

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Zwischenmeister
Top Member
Zwischenmeister

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MisterL
Expert
and what is the problem?

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dazzle_tea
Amateur
shit man

i'd get a bottle of schnapps right now if we were sitting opposite each other.

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dazzle_tea
Amateur
MisterL wrote on 30.04.2024 at 01:43: and what's the problem?

the wins with Bonuses are always limited or am I wrong? so the ones from the bonus crab

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Xavi22
Expert
It's just lousy....

But maybe they'll give you a bit more.

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dazzle_tea
Amateur
bonus money x 50 payout max 5 x the bonus amount received.it says.

did i understand that correctly, you had a total of 40 euros and the win only came sometime after the "first" 10 euros? do you know what i mean? otherwise you could perhaps try to argue with was wrongly booked, win achieved with your own 10 or something like that (?)

but with Rabidi I don't really have any hope either...

if they don't pay out, I would do everything I can (file a complaint, etc.), regardless of whether they are technically "in the right" because you played with the wrong bonus number.

i would act clueless and horrified. pull out all the stops. maybe they don't want the hype.

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gamble1
Legend

dazzle_tea wrote on 30.04.2024 at 01:55: bonus money x 50 payout max 5 x the bonus amount received.is there.

did i understand that correctly, you had a total of 40 euros and the win came sometime after the "first" 10 euros? do you know what i mean? otherwise you could maybe try to argue with was wrongly booked, profit made with your own 10 or something like that (?)

but with Rabidi I don't really have any hope either...

if they don't pay out, I would do everything I can (file a complaint, etc.), regardless of whether they are technically "in the right" because you played with the wrong bonus number.

i would act clueless and horrified. pull out all the stops. maybe they don't want the hype.

For €19,000, they're certainly up for it if they can save it


In the end, it doesn't matter how annoying the situation is, everyone should know what they have deposited and if something doesn't fit, go to support - I mean, if the bank books money for you unintentionally, you don't spend it first and then think about it

Too bad about the amount but I don't have much hope because when he started playing it is usually already through with most casinos with complaints and he says even he was fully aware of it but he thought "nothing comes anyway"

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Schmu0815
Experienced
f**k... my condolences Digger!

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hustlehoff
Expert
My apologies, but it's a casino and anything can happen. That's why I rarely play with Bonuses where everything is really clear and I'm aware of what's allowed and what's not and there's no max cashout. I don't know Wazamba but if you use this feature directly after the Deposit, which you get for the deposit, so apparently this grab machine and they regulate your deposit directly and determine what is possible with it and what is not and that is not even really attractive, I don't know what to say ... you use something like that when the real balance is at 0 and not before .... I would have had my bonus deleted immediately via Live Chat if I had made such a mistake and insisted that it be credited that you still activate it yourself. Actually beginner's mistake everything ... well maybe you will get a little more in terms of compensation but I guess not, wish you a lot of strength to cope with this experience I would go crazy.

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S****r
You're already crying before your account balance is cut... trick17 to escape fate

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zocker0815
Top Member
oh shit yes...

sorry but it's your own fault, Bonus money, you enter the Jackpot game and hit the jackpot...


i don't quite understand how you thought the casino had a mistake at the beginning, but the casino fixed everything for you as you wanted, right?


you are 100% at fault, bonus active, almost every casino excludes jackpot winnings...


when i play with bonus i never enter Slot machines in the first place, precisely to avoid this...

but what can you do i understand you, often you think what should happen then something like this happens


PS: e.g. that's why I also play NoDeposit (where there is usually a max. cashout of €100) on a minimum bet and play the slots that can't pay out so high, to avoid something like that....

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Fangzahn1
First of all, my condolences too, it was a damn shame!

But maybe it will comfort you: a few months ago, exactly the same thing happened to me and also with a Jackpot of 19,000 euros at (unfortunately) an RTG casino. I stupidly went into the slot with Bonus money and zap all the balls and the super jackpot. Of course I didn't stand a chance and since then I've avoided both RTGs and bonuses.

So ... it may take you a while to get over it, but you'll be smarter next time.

Have a nice May 1st anyway!

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