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Slothunter: Withdrawal and verification refused

Topic created on 27th Sep. 2022 | Page: 1 of 2 | Answers: 16 | Views: 2,244
balanderi
Slot Hunter Casino refuses my withdrawal even though I have uploaded all documents Verification is also not possible because additional documents are required

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balanderi
Help where can I complain about this casino

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Anonym
The best way is to send them the additional documents

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balanderi

Royal777 wrote on 27.09.2022 at 17:05: Best you send them the additional documents

Royal777 wrote on 27.09.2022 at 17:05: Best you send them the additional documents

The additionally demand my occupational status and the last 6 months (bank statements) from my business account, from this account I have not even paid 1 cent to this casino why do I have to do this is privacy and no one should concern and also how I earn my money. In the terms and conditions of which is only passport residential address and how I have deposited there for example (Neteller) I have done all this yet do not pay out or verify me.

Greetings

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Anonym

balanderi wrote on 27.09.2022 at 18:45

The additionally demand my occupational status and the last 6 months (bank statements) from my business account, from this account I have not even paid 1 cent to this casino why do I have to do that is privacy and no one should concern that and also how I earn my money. In the terms and conditions of which is only passport residential address and how I have deposited there for example (Neteller) I have done all this yet do not pay out or verify me.

Greetings

They only want to know if you can afford your deposits, as well as if legitimate funds were used.
This is also mentioned in the terms and conditions, these conditions have been increasingly implemented in the recent past.

Of course you can censor sensitive parts, just send them as a PDF. The license authority (MGA) could not help you, as of yet

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yezzo89
Rookie

Royal777 wrote on 27/09/2022 at 19:01

They just want to know if you can afford your deposits, as well as if legitimate funds were used.
This is also mentioned in the T&Cs, these conditions have been increasingly implemented in the recent past.

Of course you can censor sensitive parts, just send them as a PDF. The license authority (MGA) could not help you, as of yet

Then they should require it before you can play there and not only at win.

Do you get your losses back if you can't afford it?
All just chicanery to not pay out

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gamble1
Legend
yezzo89 wrote on 09/27/2022 at 8:29 pm

Then they should require it before you can play there and not only when you win.

Do you get your losses back if you can't afford it ?
All just chicanery to not pay out

No you don't but at least you get your payout and a closed account

What happens if someone actually uses illegitimate money I don't know but I guess the casino is not allowed to keep the money

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Hidaruma
Top Member
Just out of interest: Why do people still play at MGA Casinos?

Crypto casinos are so much less complicated. And MGA booths aren't any more legal, are they?

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upola
Legend

Hidaruma wrote on 28/09/2022 at 10:26: Just out of interest: Why do people actually still play at MGA casinos?

Crypto casinos are so much less complicated. And MGA booths aren't any more legal, are they?


Not everyone has a clue about crypto, I would have tried it long ago, but I don't see through it.

Google is also not much help to me.

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genrix
Top Member

Hidaruma wrote on 28/09/2022 at 10:26: Just out of interest: Why do people actually still play at MGA casinos?

Crypto casinos are so much less complicated. And MGA booths aren't any more legal, are they?


Good hint.

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