Hello everyone,
I have registered on 12.04.2021 in the Casino Buck and played there, and won 2.500,-€.
After I uploaded all my documents (perso, invoice, screenshort from my online banking) the certification worked and was approved.
Since 04/13/2021 I have been trying to withdraw my money, the support staff are super nice and polite, but that does me no good if I can't get my money.
Every payout attempt was rejected.
Well, on 24.04.2021 I have requested a withdrawal via Trustly and this was accepted to me by the casino,today we have the 29.04.2021 and on my bank account is still no money to see, although Trustly 1-3 working days needs is with me nothing on it.
Can someone please help me or give me a Tip on how to get my money?
IssamBerlin wrote on 29.04.2021 at 17:37: Good day everyone,
I registered on 12.04.2021 in Casino Buck and played there, and won 2.500,-€.
After I uploaded all my documents (perso, invoice, screenshort from my online banking) the certification worked and approved.
Since 04/13/2021 I have been trying to withdraw my money, the support staff are super nice and polite, but that does me no good if I can't get my money.
Every payout attempt was rejected.
Well, on 24.04.2021 I have requested a withdrawal via Trustly and this was accepted to me by the casino,today we have the 29.04.2021 and on my bank account is still no money to see, although Trustly 1-3 working days needs is with me nothing on it.
Can someone please help me or give me a Tip on how to get my money?
I would write them every day so about every two hours in chat and the annoying. Would come to them with MGA, online forums, etc.. This has helped at least with me often, because they know that you know your way around. They usually assume that you are dealing with a player who has no idea, but they don't want to have any problems. To put it briefly: Put them under pressure
That's how I see it, too: put on the pressure, you have nothing to lose. If they are not
2500, they should at least reverse the transaction
make. It also goes, just do not keep everything against the rules.
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Anonym
Former Member
Trying to get a payout since 4/13/21
1st May. 2021, at 06:45 am CEST#4
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I wouldn't keep my feet still either. Especially with Trustly that is like a real time transfer. Goes out from the casino and is also immediately there.
Have followed your advice and the factually explained that if they can not tell me where my money stays I will report the case to MGA, since then no response.
I no longer know what to do, they have always written immediately. But now I am at a loss
Just now the support from the casino writes me exactly that:
Sometimes there can be delays on the bank's side. We ask you to wait and contact us after the weekends. If you have any further questions about this, please feel free to ask.
What do you say, and what should I think about it ?
Katharina2 wrote on 30.04.2021 at 09:39: See it also so: make pressure, you have nothing to lose. If they are not
are not able to pay out 2500, they should at least do a reversal
make. Goes well, just do not keep everything against the rules.
Similar to the purchase contract: money / stake back. Just Buck, offers here and
does not follow the rules, carry LiveCasino and table games. That looks
me looks like: quickly still abfassen before the 1.7. Not all casinos of the N1 troupe
are reputable. But stay tuned for now.....every day from Monday. If it becomes nothing in the
coming week, I would activate the MGA. Keep your fingers crossed.
Katharina2 wrote on 01.05.2021 at 13:16: Similar to the purchase contract: money / stake back. Just Buck, offers here and
does not follow the rules, carry LiveCasino and table games. This looks
me looks like: quickly still abfassen before the 1.7. Not all casinos of the N1 troupe
are reputable. But stay tuned for now.....every day from Monday. If it becomes nothing in the
coming week, I would activate the MGA. Keep your fingers crossed.
The support from the casino writes me that the bank can sometimes come to delays, I should wait until Monday.
Trying to get a payout since 4/13/21
Nobody has liked this post so far
I have registered on 12.04.2021 in the Casino Buck and played there, and won 2.500,-€.
After I uploaded all my documents (perso, invoice, screenshort from my online banking) the certification worked and was approved.
Since 04/13/2021 I have been trying to withdraw my money, the support staff are super nice and polite, but that does me no good if I can't get my money.
Every payout attempt was rejected.
Well, on 24.04.2021 I have requested a withdrawal via Trustly and this was accepted to me by the casino,today we have the 29.04.2021 and on my bank account is still no money to see, although Trustly 1-3 working days needs is with me nothing on it.
Can someone please help me or give me a Tip on how to get my money?
This post has been translated automatically
Trying to get a payout since 4/13/21
Nobody has liked this post so far
I would write them every day so about every two hours in chat and the annoying. Would come to them with MGA, online forums, etc.. This has helped at least with me often, because they know that you know your way around. They usually assume that you are dealing with a player who has no idea, but they don't want to have any problems. To put it briefly: Put them under pressure
This post has been translated automatically
Trying to get a payout since 4/13/21
Nobody has liked this post so far
2500, they should at least reverse the transaction
make. It also goes, just do not keep everything against the rules.
This post has been translated automatically
Trying to get a payout since 4/13/21
Nobody has liked this post so far
This post has been translated automatically
Trying to get a payout since 4/13/21
Nobody has liked this post so far
I no longer know what to do, they have always written immediately. But now I am at a loss
This post has been translated automatically
Trying to get a payout since 4/13/21
Nobody has liked this post so far
Sometimes there can be delays on the bank's side. We ask you to wait and contact us after the weekends. If you have any further questions about this, please feel free to ask.
What do you say, and what should I think about it ?
This post has been translated automatically
Trying to get a payout since 4/13/21
Nobody has liked this post so far
Katharina2 what do you mean by reversal?
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Trying to get a payout since 4/13/21
Nobody has liked this post so far
does not follow the rules, carry LiveCasino and table games. That looks
me looks like: quickly still abfassen before the 1.7. Not all casinos of the N1 troupe
are reputable. But stay tuned for now.....every day from Monday. If it becomes nothing in the
coming week, I would activate the MGA. Keep your fingers crossed.
This post has been translated automatically
Trying to get a payout since 4/13/21
Nobody has liked this post so far
The support from the casino writes me that the bank can sometimes come to delays, I should wait until Monday.
This post has been translated automatically