Update: The second withdrawal request has not been processed for 8 days. With the rest 35€ I can not play either, the max. amounts I can bet on soccer games is always under 1€. Sven-Play wants to kick me out apparently. Most of all, I am bothered by the payout. Can not really imagine that such a house goes down because of 500€ but they probably want to test me. Have everything documented if until Monday-Tuesday nothing happens, I will make myself active.
Update: Gamblers have not contacted me, it should take up to 48 hours to verify the complaint. In the meantime I was able to reach a chat operator from Svenplay. He said they checked my account again and still need a selfie for the final verification. Took it directly and uploaded it and asked if he could approve the payout. " The team in charge will do that and get back to me". Checking a selfie will take 3 business days. SvenPlay is so unserious - I am never notified about the reasons why something happens or doesn't happen. I am already thinking of legal action.... What do you think?
milfisto wrote on 04.08.2021 at 21:27: Already the name, Sven-play. Sounds like the casino founder is a 15 year old ADHD Sven who needs to be fixed with Ritalin.
Maybe the operator is called Sven and Sven Play means that he plays stupid unserious Verification games with his customers who want to pay out something
I hope that Bano gets his money out of this shithole !
You will get your money. It just takes longer in some casinos. Until then, don't gamble away your money and don't get angry about the stalling tactics.
slotliebe wrote on 05.08.2021 at 00:50: You will get your money It just takes longer in some casinos. Until then, don't gamble your money away and don't get angry about the stalling tactics.
So thanks for your support but it doesn't look like I will get anything. I saw today that the payout of 500 EUR was rejected and the account balance is 0.00 EUR. Sven-Play just cashed everything - I still had 37 EUR except for the upcoming payout. There are no bets any hacker could have placed with me and everything would be lost. Just nothing and the money is gone. As I said I am not letting go - have documented everything and am ready for a lawsuit. I was not notified of the rejection as with any news. The passport photo from last stands as verified, so I guess that's not it. Maybe it's because I'm bitching here or because I filed a complaint with Gamblers
I must say that I am shocked what Sven-Play allow themselves. I really didn't expect that.
I just sent them this thread in Sven Play's chat and asked them to clarify the matter quickly and pay out the money to the player.
Will not bring anything, but you should generally annoy casinos with such methods something.
Just a question for the TE. You are quite sure that you have not violated any bonus conditions?
Sven Play prevents payout
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Sven Play prevents payout
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Sven Play prevents payout
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Sven Play prevents payout
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Krabbenburger
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Sven Play prevents payout
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Maybe the operator is called Sven and Sven Play means that he plays stupid unserious Verification games with his customers who want to pay out something
I hope that Bano gets his money out of this shithole !
This post has been translated automatically
Sven Play prevents payout
Nobody has liked this post so far
This post has been translated automatically
Sven Play prevents payout
Nobody has liked this post so far
So thanks for your support but it doesn't look like I will get anything. I saw today that the payout of 500 EUR was rejected and the account balance is 0.00 EUR. Sven-Play just cashed everything - I still had 37 EUR except for the upcoming payout. There are no bets any hacker could have placed with me and everything would be lost. Just nothing and the money is gone. As I said I am not letting go - have documented everything and am ready for a lawsuit. I was not notified of the rejection as with any news. The passport photo from last stands as verified, so I guess that's not it. Maybe it's because I'm bitching here or because I filed a complaint with Gamblers
I must say that I am shocked what Sven-Play allow themselves. I really didn't expect that.
This post has been translated automatically
Sven Play prevents payout
Nobody has liked this post so far
This post has been translated automatically
Sven Play prevents payout
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Whether it is worth it, of course, everyone must decide for themselves.
But to finally clarify this argument. If you sue and get right in court then the entire cost pays the opposing party
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Sven Play prevents payout
Nobody has liked this post so far
Will not bring anything, but you should generally annoy casinos with such methods something.
Just a question for the TE. You are quite sure that you have not violated any bonus conditions?
This post has been translated automatically