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# Other Casinos #: Karamba forces bonus on without cancellation option

Topic created on 22nd Aug. 2020 | Page: 1 of 3 | Answers: 23 | Views: 2,684
Tostie91
Amateur
Hello everyone, I need assistance... Namely :

Last night I made several deposits at karamba and received 50% Bonuses ( which I did not want, but also could not cancel because no one was available in live chat.

Well, so first bonus tried with moderate stakes to wager and up to nen euro all gambled away... (bonus credit was then 1.10 euros or so) and I had so let stand, because usually the bonus is fixed to a deposit.

Subsequently, I have again deposited 500 euros and again received a bonus that I could not cancel and thought to myself, as long as I do not tackle the credit I cancel tomorrow (first goes really money away)


Came to just under 3800 +200 + (1 ) Euro real money and the the untouched bonus.... Now I have written to the chat and asked that this is canceled.

The 200 euro bonus was canceled ( with which I came via 4 euro spins to just under 3800 euros and made the last deposit.

The one euro but not, now I was told one may only with 3.99 per spin Wagern (which is known to me in principle, but I assume that if I get 200 euro bonus on the last Deposit, the other bonus are liable to the old balance (which was then gone) and not mixed with the new deposit and must be gewagered!

The support is cross and answers permanently with macros, is not cancelable, since it was started to play. I have both bonuses immediately tried to cancel after receipt and both went only via Live Chat

You don't get any possibility to refuse or cancel these bonuses, are old bonuses (the one euro) allowed to mix with new credit? Because of course I made with the new credit 4 / Euro spins and would have therefore violated the terms and conditions, but the new bonus was also canceled ... Only the old not whose money was gambled away up to one euro?

Need urgent help

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Tostie91
Amateur
Short excerpt of the Live Chat, is that allowed? That you can not cancel a bonus itself, and the old automatically mixed with new credit? So I'm just a little fooled


So you are telling me, old Bonus money
automatically mixes with new Deposit?
Because it doesn't say that anywhere, in any terms and conditions and no one tells you that.
4 minutes ago

Alexandra:
I'm really sorry Tobias

Please answer my question
Does the money from a new deposit automatically mix with the old bonus balance?

3 minutes ago
A 2 minutes ago
Alexandra:
Yes

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Klempo77
Expert
I think all Aspire casinos are "dangerous". Especially if you play with bonus.they are just waiting for a small thing to cancel wins

Therefore, no matter which casino, ALWAYS play bonus down to 0.00€

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Tostie91
Amateur
Klempo77 wrote on 22/08/2020 at 10:01: I think all Aspire casinos are "dangerous". Especially if you play with bonus.they are just waiting for a little thing to cancel wins

Therefore, no matter which casino, ALWAYS play bonus down to 0.00€.

I noticed that now too.. Especially since I assume that my balance is completely canceled I should convert the, however, I have not before...

But that can not be legal..

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chriss1808
Experienced
Tostie91 wrote on 08/22/2020 at 10:07 AM
I noticed that now too... Especially since I assume that my credit will be completely canceled I should implement the, however, I do not intend to...

But that can not be legal...

find it also awesome and of course is also fooling but with legality you do not need (yet) start unless you live in Schleswig Holstein...

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derzweifel
Experienced
The group behind Karamba is mE bad, plus that it is absolutely negligent on your part to leave there somehow on the off chance bonus credit and assume that would disappear automatically or will then already be regulated. Where would have been the problem with it to play down to 0.00?

Mind you, I don't want to say that this is all your fault, uncancellable forced Bonuses / unavailable Live Chat etc. are beneath contempt - what I want to say is that it should have been clear to you (after 50 posts in this forum I assume that you have been here for a while) that this will lead to stress

Good luck anyway!

P.S. Joke of the day "You can only wager 3.99 per spin" - for that alone the regulator should close the store.

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Jojolino
Amateur
Klempo77 wrote on 22/08/2020 at 10:01: I think all Aspire casinos are "dangerous". Especially if you play with bonus.they are just waiting for a little thing to cancel wins

Therefore, no matter which casino, ALWAYS play bonus down to 0.00€.

Or best never play with bonus!

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derzweifel
Experienced
Jojolino wrote on 22/08/2020 at 12:21 PM
Or best of all never play with bonus games!

As the creator wrote, he didn't want a bonus - it was automatically and uncancellably put on him.

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Tostie91
Amateur
derzweifel wrote on 22.08.2020 at 12:34 pm
As the creator wrote, he didn't want a bonus - it was automatically and uncancellably put on him.

Exactly. I didn't know I could only cancel it via chat.... And of course have not waited for the next folgetag or chat

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Tostie91
Amateur
derzweifel wrote on 22.08.2020 at 12:02 pm: The group behind Karamba is mE bad, plus that it is absolutely negligent on your part to leave there somehow on good luck bonus credit and assume that would automatically disappear or will then already be regulated. Where would have been the problem with it to play down to 0.00?

Mind you, I don't want to say that this is all your fault, uncancellable forced Bonuses / unavailable Live Chat etc. are beneath contempt - what I want to say is that it should have been clear to you (after 50 posts in this forum I assume that you have been here for a while) that this will lead to stress

Good luck anyway!

P.S. Joke of the day "You can only wager 3.99 per spin" - for that alone the regulator should close the store.

I have not read elsewhere in the terms and conditions that the bonus mixes, I've always made the experience that the bonus belongs to a Deposit and does not mix... Yes 3.99 per spin, I had the first time 5 "explorers" at legacy of dead on 4 euros and could puke in circles, I should now quasi Wagern the balance so that I am komfisziert at ner payout the win although I never wanted nen bonus or cancel could...

Hope someone here has contact with a manager

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