Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

mr.play: [solved] Hands off Mr.play (Page 2)

Topic created on 22nd May. 2019 | Page: 2 of 3 | Answers: 24 | Views: 8,045
Moritz
Thank you for the answer. However, it is not professional for an employee to end the chat without saying goodbye

This post has been translated automatically

upola
Legend
The chat employees are also mercilessly overwhelmed...this will happen to you several times.

This post has been translated automatically

Moritz
But this is not the way to win customers

This post has been translated automatically

Claudiiix3
Rookie
Hello,

Normally I am a silent reader,
but I can tell you that I have never had any problems with them or any other casino in this group. Play a lot in the casinos
Have already had many payouts, even in the four-digit range, the money always arrived.
You just have to stay iron that you do not book the withdrawal back, if the Verification is completed, it usually takes 1 to 2 days until it is booked and then another 3,4 days until the money is in the account.
That's just pretty stupid at the casinos of this group

Greetings

This post has been translated automatically

Moritz
But that's no way to win customers!

This post has been translated automatically

missG07
Visitor
I am also a bit upset with Mr.play...
I am a Platin player and Deposit there regularly.
Every third Monday of the month there is vip cash back...... And this morning support told me I was not entitled to any cash back.... 😤

This post has been translated automatically

Moritz
Good news!

250 Euro now has the status "Approved" since yesterday

Deposit was via Trustly. Or Sofort Bank Transfer, Klarna.

When is the money in my account?

This post has been translated automatically

Anonym
Then when it is booked - sometimes it's 2 days sometimes 5. how can you just make such a fuss at 250 bucks 🙈

This post has been translated automatically

ruhrpott
Expert

Moritz wrote on 07/17/2019 01:39 AM: Good news!

250 Euro has now the status since yesterday "Approved"

Deposit was via Trustly. Or instant bank transfer, Klarna.

When is the money in my account?


Congratulations on the win and good that this has now been paid out!

It should be in your account today, or tomorrow at the latest

This post has been translated automatically

Gloria1960
Rookie
Hello, to mr.play,
i am also waiting since Thursday for a payout of 2.000,- Euro... After eternal uploading of the documents, identity card, proof of address, bank statements, Visa card proof, Skrill account statement and what do I know everything else, it must now work next week. I do not touch the amount for the time being, in order not to endanger the payout, since I know, that then mostly fast
everything is gone again. The finance department doesn't work on weekends, which I find sad, because this waiting is pretty annoying. I'd rather go to a real gambling house, where I can collect the cash if I win....
I will not make a Deposit at this casino again so quickly...
Greetings

This post has been translated automatically

Hot Topics26th May. 2024 at 04:49 am CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately