Good evening everyone.
I have a problem with Megarush.
I have on 14.12.2020 money deposited via Netller and as in gambling normal also lost that is not the problem.
On 21.12.2020 I then received my Cashback and wanted to pay this out.
After instruction of the payout also via Neteller, then came the demands of the casino regarding proof of my Neteller account.
Represents for me in itself also no problem
As nice as I am I sent the customer support screenshots of the Deposit from my private bank account on Neteller.
But this is not enough for the casino it wants to have proof of where I got the money.
I then sent various screenshots of Casinowins to customer support as well as proof of my salary, which is actually none of the casino's business.
Even this is not enough for the casino. Then they wanted to have broken down exactly where the sum comes from. To add to it the deposit amount was 3500€.
Subsequently, I have the customer support friendly informed that the sum is composed of the already sent screenshots of my salary and my savings.
Now Megarush has blocked my account until I send the required evidence to them. Only I do not see that I disclose my private banking matters to the casino.
The payout is 350€
As a result, I have now contacted the MGA.
They have referred me to THE Pogg since it is about payout matters kriegt.
There I can not specify the casino in the ticket.
Now I hope that you can help me
LG
G33ronimo wrote on 02/01/2021 at 01:09: Good evening everyone.
I have a problem with Megarush.
I deposited money on 12/14/2020 via Netller and as in gambling normal also lost that is not the problem.
On 21.12.2020 I then received my Cashback and wanted to pay this out.
After instruction of the payout also via Neteller, then came the demands of the casino regarding proof of my Neteller account.
Represents for me in itself also no problem
As nice as I am I sent the customer support screenshots of the Deposit from my private bank account on Neteller.
But this is not enough for the casino it wants to have proof of where I got the money.
I then sent various screenshots of Casinowins to customer support as well as proof of my salary, which is actually none of the casino's business.
Even this is not enough for the casino. Then they wanted to have broken down exactly where the sum comes from. To add to it the deposit amount was 3500€.
Subsequently, I have the customer support friendly informed that the sum is composed of the already sent screenshots of my salary and my savings.
Now Megarush has blocked my account until I send the required evidence to them. Only I do not see that I disclose my private banking matters to the casino.
The payout is 350€
As a result, I have now contacted the MGA.
They have referred me to THE Pogg since it is about payout matters kriegt.
There I can not specify the casino in the ticket.
Now I hope that you can help me
LG
yes that's the way it is unfortunately - the casinos know more about me than my bank
if you do not get along with the fact that you have to send your data there- then you should log out of online casino again very quickly and not go back there because there is nowhere to get paid without making you completely "naked"
and that is their full right because everything is in the terms and conditions
PS: You write your salary is not their business? Then I have to ask you but why do you accept the terms and conditions where it says you have to give the information...
Next time better read through the terms and conditions before you agree... and not cry afterwards why....
It kriegt not about making naked. Do not worry, I read through the terms and conditions.
It is about the fact that I have sent them everything that was required even what was not required. Alone the casinowins and my salary cover 9/10 of the Deposit amount. The rest comes from my savings in my bank account.
And I repeat myself very gladly It is a payout of 350EUR no more and less
G33ronimo wrote on 02/01/2021 at 12:08 PM: And as written above I had sent the casino my pay stub.
then it can still be stalling tactics so that you gamble it away...
or they refuse you because of Gambling addiction- just do not think it's good that you there your savings in the casino verpulverst maybe they take that as a reason and block your account and your payout can forget it
is also ne proud sum that you have deposited in a day there
zocker0815 wrote on 02.01.2021 at 10:54 am
yes that's the way it is unfortunately- the casinos know more about me than my bank-
if you do not get along with the fact that you have to send your data there- then you should log out of online casino again very quickly and not go back there because there is nowhere to get paid money without making you completely "naked"
and that is their full right because everything is in the terms and conditions
PS: You write your salary is not their business? Then I have to ask you but why do you accept the terms and conditions where it says you have to give the information...
Next time better read through the terms and conditions before you agree... and not cry afterwards why....
I find it funny how you answer
The TE knows what he has to do, but it's just another tactic not to have to pay out
Especially since it is a small amount
For me a sign not to play there anymore
And that has nothing more to do with kyc
This is denial fom finest. Good that the te reported and again a casino more what is listed at gamblejoe and can safely forget.
Sorry but it's always the same, first collect fat and rebel at a payout
The te can send his salary statement and bank statement and that must be enough.
So I am fully verified with kyc
Had already where they asked for the evidence had sent all screenshots.
For example, where receipts of casino wins are to be seen by name even which casino
I had sent my salary statement there out of good will. Then I had to answer various questions whether part-time work etc.. Whether real estate exist and what I know nixht everything.
This is the first casino where I have such problems with a low payout and I am registered with very many.
And as written above, they have blocked my account until the whole thing is finished
Since the TE is no longer active for a long time, I will close the thread. If he should contact me in the meantime with an update, I will update the thread.
Megarush refuses payout
Nobody has liked this post so far
I have a problem with Megarush.
I have on 14.12.2020 money deposited via Netller and as in gambling normal also lost that is not the problem.
On 21.12.2020 I then received my Cashback and wanted to pay this out.
After instruction of the payout also via Neteller, then came the demands of the casino regarding proof of my Neteller account.
Represents for me in itself also no problem
As nice as I am I sent the customer support screenshots of the Deposit from my private bank account on Neteller.
But this is not enough for the casino it wants to have proof of where I got the money.
I then sent various screenshots of Casinowins to customer support as well as proof of my salary, which is actually none of the casino's business.
Even this is not enough for the casino. Then they wanted to have broken down exactly where the sum comes from. To add to it the deposit amount was 3500€.
Subsequently, I have the customer support friendly informed that the sum is composed of the already sent screenshots of my salary and my savings.
Now Megarush has blocked my account until I send the required evidence to them. Only I do not see that I disclose my private banking matters to the casino.
The payout is 350€
As a result, I have now contacted the MGA.
They have referred me to THE Pogg since it is about payout matters kriegt.
There I can not specify the casino in the ticket.
Now I hope that you can help me
LG
This post has been translated automatically
Megarush refuses payout
Nobody has liked this post so far
yes that's the way it is unfortunately - the casinos know more about me than my bank
if you do not get along with the fact that you have to send your data there- then you should log out of online casino again very quickly and not go back there because there is nowhere to get paid without making you completely "naked"
and that is their full right because everything is in the terms and conditions
PS: You write your salary is not their business? Then I have to ask you but why do you accept the terms and conditions where it says you have to give the information...
Next time better read through the terms and conditions before you agree... and not cry afterwards why....
This post has been translated automatically
Megarush refuses payout
Nobody has liked this post so far
It is about the fact that I have sent them everything that was required even what was not required. Alone the casinowins and my salary cover 9/10 of the Deposit amount. The rest comes from my savings in my bank account.
And I repeat myself very gladly It is a payout of 350EUR no more and less
This post has been translated automatically
Megarush refuses payout
Nobody has liked this post so far
This post has been translated automatically
Megarush refuses payout
Nobody has liked this post so far
then it can still be stalling tactics so that you gamble it away...
or they refuse you because of Gambling addiction- just do not think it's good that you there your savings in the casino verpulverst maybe they take that as a reason and block your account and your payout can forget it
is also ne proud sum that you have deposited in a day there
This post has been translated automatically
Megarush refuses payout
Nobody has liked this post so far
I find it funny how you answer
The TE knows what he has to do, but it's just another tactic not to have to pay out
Especially since it is a small amount
For me a sign not to play there anymore
And that has nothing more to do with kyc
This is denial fom finest. Good that the te reported and again a casino more what is listed at gamblejoe and can safely forget.
Sorry but it's always the same, first collect fat and rebel at a payout
The te can send his salary statement and bank statement and that must be enough.
So Blacklist with such dirty casinos.
This post has been translated automatically
Megarush refuses payout
Nobody has liked this post so far
Had already where they asked for the evidence had sent all screenshots.
For example, where receipts of casino wins are to be seen by name even which casino
I had sent my salary statement there out of good will. Then I had to answer various questions whether part-time work etc.. Whether real estate exist and what I know nixht everything.
This is the first casino where I have such problems with a low payout and I am registered with very many.
And as written above, they have blocked my account until the whole thing is finished
This post has been translated automatically
Megarush refuses payout
Nobody has liked this post so far
This topic was closed
This post has been translated automatically