Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Boom Casino: Extended verification becomes a problem (Page 4)

Topic created on 24th Nov. 2020 | Page: 4 of 4 | Answers: 39 | Views: 8,377
D****3

Extended verification becomes a problem

29th Dec. 2020, at 05:47 pm CET#31
0 Likes

Nobody has liked this post so far
Leonie510 wrote on 29.12.2020 at 14:31: Hello have 2 weeks ago also registered with BoomCasino me. Have deposited about 3000€
and now have a balance. Now I wanted to withdraw it. And they wanted my
Documents because of verification. I sent my documents a few times by e-mail. Now my account is blocked.

Send your documents to
verifications@boomcasino.com
Unfortunately, most people don't know that

Then your account should be active again in 3 days at the latest

Kind regards

This post has been translated automatically

Leonie510
Visitor

Extended verification becomes a problem

29th Dec. 2020, at 08:56 pm CET#32
0 Likes

Nobody has liked this post so far
Doro13 wrote on 12/29/2020 at 5:47 pm
Send your documents to
verifications@boomcasino.com
Unfortunately, most people don't know that

Then your account should be active again in 3 days at the latest

Kind regards

I have already sent to this address at least 3 times also to support via PDF and JPG file

This post has been translated automatically

Leonie510
Visitor

Extended verification becomes a problem

29th Dec. 2020, at 09:12 pm CET#33
0 Likes

Nobody has liked this post so far
Doro13 wrote on 12/29/2020 at 5:47 pm
Send your documents to
verifications@boomcasino.com
Unfortunately, most people don't know that

Then your account should be active again in 3 days at the latest

Kind regards

I have already sent at least 3 times my data by PDF today also JPG file
allegedly Please send photos of your proof of identity (front and back). Unfortunately we cannot accept the scans. I don't understand it, this has never happened to me before. I have written to the support several times.

This post has been translated automatically

Leonie510
Visitor

Extended verification becomes a problem

29th Dec. 2020, at 09:28 pm CET#34
0 Likes

Nobody has liked this post so far
Doro13 wrote on 12/29/2020 at 5:47 pm
Send your documents to
verifications@boomcasino.com
Unfortunately, most people don't know that

Then your account should be active again in 3 days at the latest

Kind regards

I have already sent my documents several times by e-mail. They say they can't accept my scans. I don't understand it, I have sent PDF and JPG and everything is ok
I have never experienced this before. I have already verified me with 3 other providers because everything worked out. and have me there already merhfach money on my account Ausgezahlt

This post has been translated automatically

Leonie510
Visitor

Extended verification becomes a problem

29th Dec. 2020, at 11:52 pm CET#35
0 Likes

Nobody has liked this post so far
Leonie510 wrote on 29.12.2020 at 21:28
Have sent my documents by e-mail several times after all. They say they can't accept my scans. I don't understand it, I sent them as PDF and JPG and everything is ok
I have never experienced this before. I have already verified with 3 other providers, everything has worked out and I have already paid out money to my account

Now the page is no longer even online great

This post has been translated automatically

Leonie510
Visitor

Extended verification becomes a problem

30th Dec. 2020, at 12:27 am CET#36
0 Likes

Nobody has liked this post so far
online are se now but again so ne problems I have really never had, Deposit goes inerhalb of a minute but pay out, no

This post has been translated automatically

Anonym

Extended verification becomes a problem

30th Dec. 2020, at 09:16 am CET#37
0 Likes

Nobody has liked this post so far
When I keep reading this... "Player protection and money laundering prevention" - at A****...

If player protection played a role in this, then they would have to ask for these documents immediately upon registration, before deposits were made - but would be bad for business

Likewise "money laundering"; really funny, one of the main economic branches in Malta and in Germany quite clearly regulated by the GWG. It clearly states that the identity of the depositor and the origin of the funds must be recorded above a certain amount. Here, too, the joke is that no one cares when a Deposit is made, but when a payout is to be made...

Bottom line is the only purpose of such actions: Delay, wear down customers and hope that the player will gamble away the money again...

This post has been translated automatically

Leonie510
Visitor

Extended verification becomes a problem

30th Dec. 2020, at 09:31 pm CET#38
1 Like

Liked this post: Avatar von denisezokkt denisezokkt
Just wrote in chat support with someone who told me my account has been verified. My account is also no longer blocked. I hope the money comes soon

This post has been translated automatically

Leonie510
Visitor

Extended verification becomes a problem

4th Jan. 2021, at 08:39 am CET#39
1 Like

Liked this post: Avatar von denisezokkt denisezokkt
Has everything worked out today everything da aufn account.
Super ansich I like yes Boom Casino. Vieleichts yes but my house casino

This post has been translated automatically

playamcl

Extended verification becomes a problem

17th Jan. 2021, at 05:46 pm CET#40
1 Like

Liked this post: Avatar von denisezokkt denisezokkt
Expect now also a payout of 4000 euro . Am times curious where the journey goes (verification also already 2 times sent )

This post has been translated automatically

Hot Topics7th May. 2024 at 02:26 am CEST

Jackpots
0
Miscellaneous
0
Miscellaneous
0
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately