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Online Casinos in general: Warning about WirWetten.com (Formerly Recommendation) (Page 149)

Topic created on 16th Oct. 2020 | Page: 149 of 156 | Answers: 1,551 | Views: 296,629
bruffl
Expert
Myoko wrote on 04.06.2021 at 06:47: I still had a withdrawable balance of more than 1400€ and can no longer log in. When I asked the support how I can get my money now I got this answer:

Good day

Your balance was generated by a bonus we gave you and therefore will not be paid out.


Thank you for your understanding.


Best regards

Your wirwetten.com Team



Yes, the money was generated by my Deposit and their free spins. Are they allowed to keep it so easily? Is there anything I can do about it?

Really heavy. I would contact the MGA

Before my exclusion, I had also thought for a long time about saving the wins and bonus points there...

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Paddington
Top Member
bruffl wrote on 04.06.2021 at 08:49
Really intense. That's where I would turn to the MGA

I had also considered for a long time before my exclusion to save the wins and bonus points there...

And what should the MGA do? Nothing Since this casino never had an MGA license. Thus pointless. But I can not understand how you can bunker such a sum there (probably over many months)

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mowolum
Elite

SimonH wrote on 04.06.2021 at 08:45: Here also again a response from WirWetten
mowolum

Image + update will be included in the post soon!

i am a german player and had a payout yesterday


contradicts itself, or

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RebellYell
Top Member
bruffl wrote on 04.06.2021 at 08:49
Really intense. That's where I would turn to the MGA

I had also considered for a long time before my exclusion to save the wins and bonus points there...

MGA is not responsible for this, because this casino does not have such a license.

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slotliebe89
Elite
SimonH wrote on 04.06.2021 at 08:45: Here also again a response from WirWetten
slotliebe89

Image + update will be included in the post soon!

Getting bolder and bolder.

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RebellYell
Top Member

slotliebe wrote on 04.06.2021 at 09:13
Getting bolder and bolder.

But really. I just received my payout from the day before yesterday and I am so happy that I paid out in time. What a miserable dump this casino.


To all those who now can no longer access their player account, I hope that at least still get their money. Only when I read this here what now some post, I think here some will go out empty.

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Bonusbaron
Top Member

SimonH wrote on 04.06.2021 at 08:45: Here also again a response from WirWetten
Bonusbaron

Image + update will be included in the post soon!

Ok this is now heavy, you can try to complain to the licensing authority of Alderney, eigendlich the regulation of those should be very strict and correct. Here is the link: gamblingcontrol.org/licensees/egambling-licensees/

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Myoko
Visitor

SimonH wrote on 04.06.2021 at 08:37
But that was not smart at all to bunker the money there on the side! Aller latest every 100€ I would have paid out! I will edit your post now. However, I am again dependent on an Admin


Unfortunately, I now also know that it was not smart to bunker there. I'm almost 2 years with this casino, and there were never problems with payouts
And now it says all at once through their bonus earned credit they may not pay out?
The money is accumulated over several months.
As you read, there seems to be a very bad number going on. Some German players get their money paid out, the others do not.

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Myoko
Visitor

Bonusbaron wrote on 04/06/2021 at 10:51 AM

Ok this is heavy now, you can try to complain to the licensing authority of Alderney, eigendlich the regulation of those should be very strict and correct. Here is the link: gamblingcontrol.org/licensees/egambling-licensees/

I will do, thank you

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SunSun13
Amateur
There is not at all ... Unfortunately, before I read this had deposited another 50 euros. I'm curious whether they pay me should I win something... such a non-existent communication policy is really incredible.

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