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Online Casinos in general: Slotsmillion scam (Page 2)

Topic created on 11th Nov. 2019 | Page: 2 of 7 | Answers: 60 | Views: 13,311
v****2
just got a mail from support
of course i made a lot of noise
after all something but still disappointing


Hello Christoper,

I just talked to my manager again about your case and I could convince him to credit you at least the 12,00 € from the 40 free spins.
You can find these divided into a 2,00€ and 10,00€ in your promotion area in your lobby.

I hope that this will alleviate your disappointment about the promotion a little bit.
If you have any questions, please let us know.

Thank you for your understanding
Kind regards,
Chris


just saw it is Bonus money with turnover conditions of 48x
now they get the next hate mail the arsxxxcher

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eierlothar
Top Member
Bone wrote on 11/11/2019 at 13:22: Well. SlotsMillion is not known for giving away No Deposit Bonus to inactive players or players without more frequent deposits. I was therefore very surprised when I was able to activate the 40FS. I wouldn't call it a scam. Nobody was cheated out of a deposit, nobody was cheated out of HIS money. I think it is simply a technical error on the part of Slotsmillion, because they probably did not want to give everyone 40FS. They will also act in accordance with the terms and conditions, after all, they can end a promotion at any time without giving reasons or exclude individual players from it.

I see absolutely no fraud in this, Slotsmillion has certainly not enriched itself with this action. I rather find the handling of the situation on the part of Slotsmillion inconsiderate. I personally see them in the right, but 98% of the players will not see it that way. They have shot themselves with it a pretty nice own goal. However, it would not matter what compensation they would have offered you. I can already read in my head the "only 100FS without turnover conditions with which just 22.75 € came out as compensation are a cheek" posts. It is quite difficult to make it right for players at all. There is more ranting here about no deposit offers with restrictions than casinos without no deposit offers. If I ran a casino, I would eliminate all such promotions due to the ridiculous behavior of some players.


For what before SlotsMillion Of course, someone was deprived of his money Without use, that's a fact.



Certainly no fraud, you are right, but unserious and simply as already mentioned, in high degree unethical.



What are you trying to dismiss this in the incomprehensible way like this? What advantage do you have from this Tell me my friend?



Totally irrelevant in this case whether he made a deposit or not. What are you for a Unsozialer man, one must be genuinely ashamed for the society, if one must read such Ignorante unsocial things here.



THAT is exactly the reason why it goes so downhill with morality and humanity in our society, bone is the parade example. Disgusting




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yezzo89
Rookie
I don't understand what they are thinking? This is an absolute PR nightmare

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eierlothar
Top Member
yezzo89 wrote on 11/11/2019 at 14:25: I don't understand what they are thinking? This is an absolute PR nightmare.

Absolutely,
i also had the bonus and did not touch it, and also received the more like weak apology mail. Just think, you behave so bumbling even once in the company, not even imagine what consequences this would have

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v****2
my answer to the outrageous 12€ Bonus money with 48x umsaz conditions



you are really the last bum instead of me the meager 12 € as real money credit to smooth the waves something...but nothing there equal to the next kick in the balls !!!!
bonus credit with 48x turnover requirements unbelievable you are real
if I run a casino I have to be prepared for something like this !
and if something like this happens I bite the bullet and pay at least
at least a reasonable compensation...zb. 20-30€
no Deposit bonus with 10x wagering would be appropriate at least !!!
i hope you are clear about what this is for a marketing fiasco
for you is...just look zb. at gamblejoe.com in the forum what the leutedavon hold...and this is just a forum

have a nice life you morons

Edit: white color adjusted, for readability


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yezzo89
Rookie
eierlothar wrote on 11/11/2019 at 2:33 pm
Absolutely,
i also had the bonus and did not touch, and also received the more like weak apology mail. Just think, you behave so bumbling even once in the company, not even imagine what consequences this would have.

I haven't received a single email in all this time. No apology or anything else

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eierlothar
Top Member
Dear player,

Due to an issue with Netent games from 10/31/19 to 6/11/19, the bonus balance displayed for these games did not match your actual bonus balance at SlotsMillion.

We fixed the error on Saturday and since then the balance in these games shows the exact amount.

Please note that your SlotsMillion balance is not affected. We apologize for the inconvenience caused by this temporary discrepancy.

If you have any further questions, please do not hesitate to contact us. With kind regards
SlotsMillion Team


Dear Player,

Due to an issue involving Netent games from the 31/10/2019 to the 06/11/2019 the bonus balance displayed on those games didn't correspond to your genuine bonus balance on SlotsMillion.

We have fixed the glitch on Saturday and since then the balance in those games displays the accurate amount.

Please note that your SlotsMillion balance has not been affected. Please accept our apologies for any inconvenience caused by this momentary discrepancy.

We remain at your disposal for any further questions.Kind Regards,
SlotsMillion team

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kersei
Top Member
yezzo89 wrote on 11/11/2019 at 14:38
I haven't gotten a single email in all this time. No apology or anything else.

I did. But then, I didn't get any of that.

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Knochen
Elite
eierlothar wrote on 11/11/2019 at 14:23

For what before SlotsMillion Of course, someone was deprived of his money Without use, that's a fact.



Certainly no fraud, you are right, but unserious and simply as already mentioned, in high degree unethical.



What are you trying to dismiss this in the incomprehensible way like this? What advantage do you have from this Tell me my friend?



Totally irrelevant in this case whether he made a Deposit or not. What are you for a Unsozialer man, one must be genuinely ashamed for the society, if one must read such Ignorante unsocial things here.



THAT is exactly the reason why it goes so downhill with morality and humanity in our society, bone is the parade example. Disgusting





Diggah do not exaggerate ;D

So THAT (I repeat: THAT) is supposed to be the reason why morality and humanity in our society is going downhill? Because wins from incorrectly posted free spins are retained in an online casino and I don't see fraud in that? Something specific to the downfall of humanity or?

This is ridiculous what is happening. CLEAR it is annoying. I have also had money cut from me by the way. Maybe it hits me less because I have never made great hopes? Where is it written that an online casino is obliged to give away money from time to time? That was a failed marketing campaign and there can be all kinds of reasons for it. For a casino of this size and seriousness, the most likely reason in this case is also the official: A mistake in the IT. This can happen. Could it have been handled differently? Yes. Should it have been handled differently? Definitely no. Nobody lost money here, SlotsMillion has no more money than before and the matter would be a small matter. IF we weren't here in a forum full of gamblers who have slowly lost touch with reality in their online casino bubble

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yezzo89
Rookie
Bones wrote on 11/11/2019 at 14:41
Diggah don't exaggerate ;D

So THAT (I repeat THAT) is supposed to be the reason why morality and humanity in our society is going downhill? Because wins from incorrectly posted free spins are retained in an online casino and I don't see fraud in that? Something specific to the downfall of humanity or?

This is ridiculous what is happening. CLEAR it is annoying. I have also had money cut from me by the way. Maybe it hits me less because I have never made great hopes? Where is it written that an online casino is obliged to give away money from time to time? That was a failed marketing campaign and there can be all kinds of reasons for it. For a casino of this size and seriousness, the most likely reason in this case is also the official: A mistake in the IT. This can happen. Could it have been handled differently? Yes. Should it have been handled differently? Definitely no. Nobody lost money here, SlotsMillion has no more money than before and the matter would be a small matter. IF we weren't here in a forum full of gamblers who have slowly lost touch with reality in their online casino bubble.

Do you work for slotsmillion? No one lost any money, that's right. The players don't win anything and slotsmillion doesn't lose anything. So for me it is a clear win for slotsmillion

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