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Online Casinos in general: Slotsmillion scam (Page 5)

Topic created on 11th Nov. 2019 | Page: 5 of 7 | Answers: 60 | Views: 13,307
ruhrpott
Expert

Slotsmillion scam

11th Nov. 2019, at 03:28 pm CET#41
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yezzo89 wrote on 11/11/2019 at 15:25
There must be a few thousand players affected by this, they all have such a neck now and never Deposit at SlotsMillion again. Therefore appease. The knew but immediately what was going on and let you wait 10 days, totally serious.

May be, but maybe not.

That would be me as a casino operator but also cordially indifferent. Because, those who are making a fuss about it are the ones who have not paid anything in for ages or only very rarely. Therefore, a possible loss of deposits is very limited

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bruffl
Expert

Slotsmillion scam

11th Nov. 2019, at 06:20 pm CET#42
1 Like

Liked this post: Avatar von yezzo89 yezzo89
i now have to add my two cents.
If you screw up or make a mistake, you have to pay for it.
And it may cost the casino a few thousand euros, but I think that it could easily get over it.
You just have to be more careful in IT, or whoever else is responsible for it.

The shitstorm that something like this brings about is certainly very bad publicity.

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Blubbo33
Elite

Slotsmillion scam

11th Nov. 2019, at 06:26 pm CET#43
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Well there was also a mistake last year with the Halloween game, where everyone had freegames on 5 € and also everything was canceled.

So in my opinion annoying, check off and look for another casino

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yezzo89
Rookie

Slotsmillion scam

11th Nov. 2019, at 06:31 pm CET#44
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Blubbo33 wrote on 11/11/2019 18:26: Well there was also once a mistake last year with the Halloween game, where everyone had freegames on 5 € and also everything was canceled.

So in my opinion annoying, tick off and look for another casino

This is not comparable at all, I have the wins from the free games (11 euros) 40x gewagert and then had 171 euros. Only when everything was risked, the credit was gone. Then you are stalled for 10 days and talks himself out of it with an IT error.

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Anonym

Slotsmillion scam

11th Nov. 2019, at 06:38 pm CET#45
2 Likes

Liked this post: Avatar von gagapapamama gagapapamama, Avatar von yezzo89 yezzo89
If you think about it, apparently some have a few euros from the "bonus" can play?

Subsequently, the casino explained that it is an IT error and the "won" money is gone!
Now I'm just wondering how that behaves in terms of RTP and payout ratio of the casino...

I mean every spin in the money was "won" is virtually never paid out!
However, these are yes spins that count in the respective slot in the AQ/RTP or not?
So are now quasi all "cheated" who have played in the same slot? I mean the slot has spat quasi what the casino will never pay out! And to get this "spit" money again run then normally just "Deadspins".

Theoretically, the casino / Provider would then also delete these spins to the AQ / RTP not to falsify?
From therefore I would say that you can speak here of fraud!

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mk5jas
Amateur

Slotsmillion scam

11th Nov. 2019, at 06:47 pm CET#46
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bruffl wrote on 11/11/2019 at 18:20: I must now also give my two cents.
If you build shit or make mistakes, you have to stand for it.
And it may also cost the casino a few T€, but I think it could easily get over that.
You just have to be more careful in IT, or whoever else is responsible for it.

The shitstorm that something like this brings about is certainly very bad publicity.


I would also be angry if I were affected, but apparently it is difficult to accept that the terms and conditions they have established, apply to both sides. Should the casino violate their own terms and conditions?
You could read here that a 50% bonus was offered, so a promotion that is possible at any time, much more sits there nowmal not in it, you can be a customer who has deposited 500k, you would get a slightly better offer but also not much more.
SM can not transfer the people now withdrawable funds, they are not allowed. Other casinos would file a complaint directly. And without knowing exactly, it is guaranteed mutually peeked under the casinos. The competition is certainly very large
Accept the terms and conditions, as you have done with the creation of your account, if you do not like it, play somewhere else, but in every casino is the point in it
I can not understand at all why that gives such a wave here, since it was obviously a system error.
Check it off under could have worked, but it did not. And if it brings only one to stop gambling it has brought more than he thinks 😉

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Blubbo33
Elite

Slotsmillion scam

11th Nov. 2019, at 06:51 pm CET#47
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yezzo89 wrote on 11/11/2019 at 18:31
That is not comparable at all, I have the wins from the free spins (11 euros) 40x gewagert and then had 171 euros. Only when everything was gewagert, the credit was gone. Then you are stalled for 10 days and talks himself out with an IT error.

This is probably comparable, because some had also ventured the bonus, and there it was a lot more than 171 €

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yezzo89
Rookie

Slotsmillion scam

11th Nov. 2019, at 06:56 pm CET#48
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Blubbo33 wrote on 11/11/2019 at 18:51
This is probably comparable, because some had also ventured the bonus, and there it was about a lot more than 171 €

Oh can be. I'm just so upset that every day you said you get your credit, etc. and then nothing comes

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BinGOLDiG
Expert

Slotsmillion scam

11th Nov. 2019, at 08:03 pm CET#49
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Oh that's why I also got this mail today?!


Dear Player,

Due to an issue involving Netent games from the 31/10/2019 to the 06/11/2019 the bonus balance displayed on those games didn't correspond to your genuine bonus balance on SlotsMillion.

We have fixed the glitch on Saturday and since then the balance in those games displays the accurate amount.

Please note that your SlotsMillion balance has not been affected. Please accept our apologies for any inconvenience caused by this momentary discrepancy.
"
View this email online if it doesn't display correctly




Dear Player,

Due to an issue involving Netent games from the 31/10/2019 to the 06/11/2019 the bonus balance displayed on those games didn't correspond to your genuine bonus balance on SlotsMillion.

We have fixed the glitch on Saturday and since then the balance in those games displays the accurate amount.

Please note that your SlotsMillion balance has not been affected. Please accept our apologies for any inconvenience caused by this momentary discrepancy.

We remain at your disposal for any further questions.Kind Regards,
SlotsMillion team


info@slotsmillion.com


Visit our web page




Alea Ltd, Vella Falzon Home, level 2, Valley Road., Msida, Msida MSD 9022, Malta
You may unsubscribe or change your contact details at any time.








Edit: removed broken links.

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wettibernd
Expert

Slotsmillion scam

11th Nov. 2019, at 10:54 pm CET#50
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The matter should certainly have been handled differently, but I think it's a bit harsh to call it fraud. A fraud is only when someone is economically damaged by the falsification of false facts. So if someone has paid nothing in and now gets nothing out where please is this person then economically damaged? Before zero ---- After zero. So no fraud!

But with a casino of this size and with the background I would have wished a more professional handling of the matter.

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