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Slotsmillion scam
Nobody has liked this post so far
Support said because of holiday and weekend I would have to wait until Monday until IT is back. On Monday nothing happened and Tuesday I was told in 2 days at the latest I get the money back in the account. Thursday was again nothing and on the weekend also not. Today I am told the following after 10 days:
"IT was able to confirm that you never claimed the bonus with the 40 free spins.
Therefore, you could only play the free spins, which was caused by the bug in the NetEnt games, and get wins.
These wins came from a bug in the system and not from a played bonus.
Please accept our apologies for this inconvenience and we would like to offer you a 50% Deposit bonus as a small compensation."
This is absolutely ridiculous. Surely this was made possible by a mistake on their part and not my fault? And instead of getting 171 euros they offer me a ridiculous 50% bonus, which probably still has to be 40x gewagert.
Hands off slotsmillion!!!
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Slotsmillion scam
Liked this post: Anonym, Schlumpi1010, SlotsMillion
I see absolutely no fraud in this, Slotsmillion has certainly not enriched itself with this action. I rather find the handling of the situation on the part of Slotsmillion inconsiderate. I personally see them in the right, but 98% of the players will not see it that way. They have shot themselves with it a pretty nice own goal. However, it would not matter what compensation they would have offered you. I can already read in my head the "only 100FS without turnover conditions with which just 22.75 € came out as compensation are a cheek" posts. It is quite difficult to make it right for players at all. There is more ranting here about no deposit offers with restrictions than casinos without no deposit offers. If I ran a casino, I would eliminate all such promotions due to the ridiculous behavior of some players
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Slotsmillion scam
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Of course they enrich themselves. I alone already have 171 euros, who knows how many players this affects?
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Slotsmillion scam
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Edit: I had won 20 euros and played me up to 50
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Slotsmillion scam
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you ask me that is unethical behavior and höstgeradig unseriös
if i run a casino i have to be prepared for something like that !
and if something like this happens i bite the bullet and pay at least
at least a reasonable compensation...zb. 20-30€
no Deposit bonus with 15x wagering would be reasonable but a 50% deposit bonus
deposit bonus there is equal to two times fooled before
i had won 12€ and later 108€
and from the support this is also ne impudence....the most
here from the forum that have played the free spins
have only hours later written to the supprt
why the money is not in the balance to see....
and then you already knew and could have immediately clear text
could have talked: have you deposited today no then you were
for the free spins not entitled...ready
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Slotsmillion scam
Liked this post: Schlumpi1010
But you do not have 171 euros less than before? You have not paid 171 euros and they were gone? You had 171 Euro because of a mistake by SlotsMillion and because of the same mistake they were taken away from you? This is not fraud, this is not enrichment, this is at best bad business practice
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Slotsmillion scam
Liked this post: Useless4yu
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Slotsmillion scam
Liked this post: v****2
I have no loss, but think about what loss they would have. Instead of having to pay out tens of thousands, you talk yourself out of it with an IT error
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Slotsmillion scam
Liked this post: yezzo89
this is unethical behavior and highly dubious
and a marketing fiasco to boot
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Slotsmillion scam
Liked this post: yezzo89
That's what it looks like and nothing else. Always these IT problems ridiculous
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