i had free games earlier and right after the last round everything collapsed
my question now, do you think I get the win from the games credited?
thanks already
many greetings
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Anonym
Former Member
Platincasino Server down?
4th May. 2021, at 03:52 pm CEST#24
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at0602 wrote on 04/05/2021 at 14:54: Got reply at 13:51 from Noel...
Hello,
please excuse that our site is not available right now.
We are already working on a quick solution and will do our best to be back online as soon as possible.
Thank you for your understanding.
Kind regards
Unfortunately, this is just a "standard" answer - I got the same one yesterday (plus that it goes to the team management) from Noel and a few days ago (April 30) also once from Joyce
Slowly it's about Platin getting a permanent grip on the whole thing
verzockter wrote on 04.05.2021 at 14:58: Hello everyone,
i had free spins earlier and right after the last round everything crashed
my question now, do you think I get the win from the games credited?
thanks already
many greetings
With something like this, you should take a screenshot and remember the time, preferably still your account balance
Then contact the support (Platincasino is supposed to be grottig....), which takes your complaint, gives you a specific link where you have to do what, the casino then goes directly to the Provider and the provider then checks it
This happened to me 2-3 times with a Netent slot (at Videoslots and Mr Vegas). I had my money then a few days later on the account.
Klabisto wrote on 05/05/2021 at 12:38 PM
With something like this, you should take a screenshot and note the time, preferably still your account balance
Then contact the support (Platincasino is supposed to be grottig....), which takes your complaint, gives you a specific link where you have to do what, the casino then goes directly to the Provider and the provider then checks it
This happened to me 2-3 times with a Netent slot (at Videoslots and Mr Vegas). I had my money then a few days later on the account.
Anyway, the 2nd time I was prepared....
screenshot was bad because everything was down....
apropo ''down'' the page is dead again since about 15 min
Platincasino Server down?
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Under these circumstances, I no longer pay there for the time being
The problems are getting worse, not better
I am curious when a message comes
This post has been translated automatically
Platincasino Server down?
Nobody has liked this post so far
Hello,
please excuse that our site is not available right now.
We are already working on a quick solution and will do our best to be back online as soon as possible.
Thank you for your understanding.
Kind regards
This post has been translated automatically
Platincasino Server down?
Nobody has liked this post so far
i had free games earlier and right after the last round everything collapsed
my question now, do you think I get the win from the games credited?
thanks already
many greetings
This post has been translated automatically
Platincasino Server down?
Nobody has liked this post so far
Unfortunately, this is just a "standard" answer - I got the same one yesterday (plus that it goes to the team management) from Noel and a few days ago (April 30) also once from Joyce
Slowly it's about Platin getting a permanent grip on the whole thing
This post has been translated automatically
Platincasino Server down?
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Klabisto, 
verzockter
Normally, when the game is closed (for whatever reason) and you reopen it, you get back into the free spins
How the whole thing is when the whole site / server crashes, no idea
Let's hope that it will run the same way
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Platincasino Server down?
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Platincasino Server down?
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Klabisto
Currently there is nothing normal
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Platincasino Server down?
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verzockter
With something like this, you should take a screenshot and remember the time, preferably still your account balance
Then contact the support (Platincasino is supposed to be grottig....), which takes your complaint, gives you a specific link where you have to do what, the casino then goes directly to the Provider and the provider then checks it
This happened to me 2-3 times with a Netent slot (at Videoslots and Mr Vegas). I had my money then a few days later on the account.
Anyway, the 2nd time I was prepared....
This post has been translated automatically
Platincasino Server down?
Liked this post:
verzockter
I had the other day at another casino also. After about 72h I had the win on it.
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Platincasino Server down?
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screenshot was bad because everything was down....
apropo ''down'' the page is dead again since about 15 min
This post has been translated automatically