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Online Casinos in general: locowin keeps me waiting

Topic created on 07th Mar. 2023 | Page: 1 of 2 | Answers: 25 | Views: 2,141
makaveli
Hello dear community, I have recently managed at LocoWin with the Friday free spins exactly the Max cashout of € 250 to earn.

Withdrawal requested and within not even 12 hours, rejected with reference to the bonus conditions shortened to 50.

Have the then in the chat friendly pointed out that is wrong and those copied the correct section of the bonus conditions in case that the really do not already know😅

The nice lady from the chat said you forwarded the, this now takes several days and just wanted to ask here if anyone else has ever made this experience.

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Hanshanshans
Expert
Unfortunately, this has happened more often. Keep at it, bug the support daily. Write to Sabine or Caro from the GJ team. Had recently the same problem. Was corrected after, I think, 4 days.

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dersawen
Top Member
yep, had the same last friday at woopwin just write nicely to sabine

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Sabine
Experienced
I'll get right back to makaveli via communicator



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makaveli
Thank you for the quick answers

Sabine has also already contacted me

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gamble1
Legend
I think it's great when Sabine can help with these problems but can we talk about why this problem occurs over and over again with different Gammix casinos ? I mean something like this can happen but so often ? Kind of sad

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makaveli
Agree with you completely, I think that's sad too. Above all, this is not really thought through to the end😉

would have simply paid out I would be positively surprised as a relatively new customer and in the 4-5 days until today would have landed at least half back at LocoWin

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makaveli
was just again in the chat and must say that is partly almost comedy / satire😃

although I have repeatedly described everything at the beginning of the chat, this nice supporter suddenly answered me that I would have violated the Bonus terms with nem forbidden game 🙃 and I have therefore my Deposit refunded

after I explained again what it was about she said ok its been escalated

had to laugh really, well wait and see, I reports

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Daniel1988
Experienced

makaveli wrote on 07.03.2023 at 10:05: Hello dear community, have it letztens at LocoWin with the Friday free spins managed exactly the Max cashout of 250€ to play.

Withdrawal requested and within not even 12 hours, rejected with reference to the bonus conditions shortened to 50.

Have the then in the chat friendly pointed out that is wrong and those copied the correct section of the bonus conditions in case that the really do not already know😅

The nice lady from the chat said you forwarded the, this now takes several days and just wanted to ask here if anyone else has ever made this experience.

Locowin of all things 😒

In my opinion, the most unsympathetic casino of the Gammix group and have already heard several times of such cases.
They are probably speculating that you will accept Locowin's decision and not continue to claim your fairly converted win.
Would not like to know how much coal the players, with such corrections on the part of the casino went through the rags.
There are certainly some who say yes and amen to everything 😅

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Daniel1988
Experienced
My first withdrawal at Sugar Casino was a smooth €2,000 and was even transferred to my Paysafe account immediately without uploading any documents.
Personally, I find Sugar and Woop to be the best of the bunch.

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Falko
Icon

Daniel1988 wrote on 07.03.2023 at 17:25: My first payout at Sugar Casino was a smooth 2,000€ and was even transferred to my Paysafe account immediately without uploading any documents.
Personally, I think Sugar and Woop are the best of the bunch.

For a while, the manager of CashiMashi was also active here in the forum. That also belongs to this group the casino. Since he was once asked whether he can be helpful, because someone had problems in another casino of this group. The manager then wrote here he can not contact the other Gammix casinos. If you read this now, then it is clear why. Each of these casinos does its own thing, as if the casinos of Gammix had nothing to do with each other

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RiverSong
Legend

Daniel1988 wrote on 07.03.2023 at 17:20: Locowin of all people 😒 Probably speculating that you accept the decision of LocoWin and do not further claim your, on fair way converted win.

that's how it will be

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Daniel1988
Experienced

Falko wrote on 07.03.2023 at 17:43:

For a while the manager of CashiMashi was also active here in the forum. That also belongs to this group the casino. Since he was once asked whether he can be helpful, because someone had problems in another casino of this group. The manager then wrote here he can not contact the other Gammix casinos. If you read this now, then it is clear why. Each of these casinos does its own thing, as if the casinos of Gammix had nothing to do with each other

Maybe there are also various categories at Gammix 😅

Locowin are the bad boys: customer support unfriendly and arbitrary bonus changes.
Sugar are the merciful ones: uncomplicated payouts and ne lot of gaming fun.
Woopwin are the patrons: gave me my first Max Win 😍

Really seems like it 😂

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RiverSong
Legend

Daniel1988 wrote on 07.03.2023 at 18:04: Maybe there are also diverse categories at Gammix 😅

Locowin are the bad boys: customer support unfriendly and arbitrary bonus changes.
Sugar are the merciful ones: uncomplicated payouts and ne lot of gaming fun.
Woopwin are the patrons: gave me my first Max Win 😍

Really seems like it 😂

hahaha, what kind of things you come up with think rather they treat everyone differently as they just have bock, some then with hanging out tongue and grinseface

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Hanshanshans
Expert

RiverSong wrote on 07/03/2023 at 18:15:

hahaha, what kind of things you come up with think rather they treat everyone differently as they just have bock, some then with hanging out tongue and grinseface

😂Where I fully agree in things, Woopwin = first Max Win, Daniel1988. Here, too, I had my first 4-digit.

Can also like to add another one.
So.... LocoWin, with my next Deposit you have the huge chance to rise in the circle of patrons. Of course, this also applies to all other depositors here at GJ.😉

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