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Online Casinos in general: Lapilanders experience (Page 2)

Topic created on 01st Dec. 2021 | Page: 2 of 4 | Answers: 37 | Views: 10,145
ramb00
Amateur
claududi wrote on 14/01/2022 at 13:25: Hi guys. I have an even worse problem with Lapilanders
Deposited once 100 euros and won say and write 8000 euros. Unbelievable. Was also completely from the socks. Then came the as described annoying Verification process. But after several mails my account was confirmed and I was told that I can now withdraw max 1000 euros per day. Have then instructed 1000. Today I do not see richitg. My balance was suddenly 1500 euros and I received an email that they remaining 6500 confiscated, because you can win a maximum of 15 times with only one deposit. Here is the mail:

Withdrawal request has been rejected and 6500,01 EUR deducted from your balance due to T&C's, please see relevant term below;

63.4 A player with 1 Deposit only will be eligible to cashout a maximum of 15x the initial deposit amount. All further winnings will be removed from the account upon withdrawal request.


What should I do? Who can I contact. I am completely exhausted. I am grateful for
Any help gratefully





Oh holy sh*** I've never seen anything like this 😂😂

If it's actually in the T&Cs, there's nothing you can do, unfortunately

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MasterChiefKief
Expert
claududi wrote on 14/01/2022 at 13:25: Hi guys. I have an even worse problem with Lapilanders
Deposited once 100 euros and won say and write 8000 euros. Unbelievable. Was also completely from the socks. Then came the as described annoying Verification process. But after several mails my account was confirmed and I was told that I can now withdraw max 1000 euros per day. Have then instructed 1000. Today I do not see richitg. My balance was suddenly 1500 euros and I received an email that they remaining 6500 confiscated, because you can win a maximum of 15 times with only one deposit. Here is the mail:

Withdrawal request has been rejected and 6500,01 EUR deducted from your balance due to T&C's, please see relevant term below;

63.4 A player with 1 Deposit only will be eligible to cashout a maximum of 15x the initial deposit amount. All further winnings will be removed from the account upon withdrawal request.


What should I do? Who can I contact. I am completely exhausted. I am grateful for
Any help gratefully





That is the purest fraud.

What you can do? Never deposit there again

If it is so in the AGB's, I see there black for you. But maybe other users can help you more.

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LittleFu
Amateur
Max cashouts for bonus offers/cashbacks are always a topic here.
With x15 you are already almost good... honest...
I know completely different "offers...

Therefore, with welcome Bonuses, always check the terms and conditions first.
I make to 99% the casino again to close, after I have read the bonus conditions,
before I even register

By the way, congratulations anyway, at 100x Wager for the bonus you have managed.
Also negative record, I did not know until now.

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ramb00
Amateur
LittleFu wrote on 14.01.2022 at 15:06: Max cashouts with bonus offers / cashbacks are now always a topic here.
With x15 you are almost doing well... honestly...
Since I know completely different "offers...

Therefore, with welcome Bonuses, always check the terms and conditions first.
I make to 99% the casino again to close, after I have read the bonus conditions,
before I even register

By the way, congratulations anyway, at 100x Wager for the bonus you have managed.
Also negative record, I did not know until now.

As far as I understand, he has not used any bonus... the rule generally applies to the first Deposit

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MasterChiefKief
Expert
LittleFu wrote on 14.01.2022 at 15:06: Max cashouts with bonus offers / cashbacks are now always a topic here.
With x15 you are almost doing well... honestly...
Since I know completely different "offers...

Therefore, with welcome Bonuses, always check the terms and conditions first.
I make to 99% the casino again to close, after I have read the bonus conditions,
before I even register

By the way, congratulations anyway, at 100x Wager for the bonus you have managed.
Also negative record, I did not know until now.

But here there is no talk of any bonus. That was apparently a pure real money Deposit without bonus.

@Rambo man, are already the 2nd time ne second faster than I have been

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LittleFu
Amateur
You are right:
63.4 A player with 1 Deposit only will be eligible to cashout a maximum of 15x the initial deposit amount. All further winnings will be removed from the account upon withdrawal request.

If he had made 1 or 2 more deposits before cashing out, would that be void?
Casino should definitely be blacklisted.

Casino is unknown at ThePogg.
In any case an "unethical business practice"

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claududi
Hi guys. Yes that was from me a pure real money Deposit without bonus
Have hit at Crazy Time 2000x and so the 8000 euros profit came about

Terms and conditions or not. If somewhere on the 50 page is something like that, no one sees that. Above all, it does not matter whether I deposit 2x 50 euros or 1x 100 euros. To cancel me 6500 euros is sheer madness. Then I would not have been allowed to hit such high odds with the first deposit. In addition, no one pays again money if you have already won and has a good balance. Let them leave the 6500 for me on the account. Then I get that already somehow converted into real money with counter bets and loss. But to steal 6500 euros from me because I have not paid another 25 euros I can not accept
If they write in the terms and conditions such an unfair shit, the mga would have to get wind of it. The could then in principle also discs, who wins more than 15x is shot. Is it then also law?

After all, I got the first 1000 euros paid out today
I also found a German lawyer in Malta. Do you think the 177 euros for his assessment is worth it?

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LittleFu
Amateur
Since I do not want to make advertising for other sites, I write you the link as PM
Have there times opened a thread for you.

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Krabbenburger
Experienced
The existence of this casino and the others in the group only once again clearly shows that a MGA license is not worth a damn.
What is going on here is highly criminal.
Unbelievable that this group can operate from Malta.

@Claudidi
Before you hire a lawyer who is associated with additional costs, I would first go the way to initiate a complaint to the ADR (Alternative Dispute Resolution) which is responsible for the casino.
Look in the terms and conditions of the casino there should be something.
If there is nothing there, contact the MGA.
Only if all this brings nothing I would go to the lawyer.

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claududi
I have already filled out the Mga or Madre form. However, this can take up to 3 months
The question is just quite clear, can a casino with Mga license write such an obviously unfair rule in their terms and conditions
What does that have to do with gambling if not even win with real money may?
Complete insanity that it would have allegedly worked with a simple 2 Deposit of 25 euros. Also that the winnings are simply deleted is never in the sense of the MGA

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