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Online Casinos in general: JETBULL Casino Experience ? (Page 4)

Topic created on 22nd Jan. 2021 | Page: 4 of 31 | Answers: 309 | Views: 61,883
DieWunderharke5000
Top Member
Has anyone noticed that they have added special terms for Germany? I think they make it very easy for themselves to simply transfer the responsibility to the player.

So you are not allowed to use autostart, even though it is available.

In case of a case they just say "You used Autostart even though it says in the terms and conditions that you are not allowed to. Therefore all your wins are invalid."



33 GERMAN MARKET

  • 33.1. Terms listed in section 33 are targeting German citizens or players who reside in Germany to meet the Transition gaming law.

  • 33.2. You take full responsibility if breaching any German laws or terms listed on this page and cannot hold the company Liable.

  • 33.3. You agree not to exceed the monthly Deposit limit to €1000. You agree that if you deposit more than €1000 (one thousand Euros) you are violating the German gaming law.

  • 33.4. You are not allowed to use any auto play feature, even if they are not disabled in Germany. You have to start every single play manually.

  • 33.5. You are obligated to inform correct Maiden name and correct Date of Birth in the registration flow or in KYC process at the latest.



This post has been translated automatically

Anonym
DieWunderharke5000 wrote on 28.01.2021 at 10:35 am: Has anyone noticed that they have added special terms for Germany? I think they make it very easy to transfer the responsibility to the player.

So you are not allowed to use autostart, even though it is available.

In case of a case they just say "You used Autostart even though it says in the terms and conditions that you are not allowed to. Therefore all your wins are invalid."



33 GERMAN MARKET

  • 33.1. Terms listed in section 33 are targeting German citizens or players who reside in Germany to meet the Transition gaming law.

  • 33.2. You take full responsibility if breaching any German laws or terms listed on this page and cannot hold the company Liable.

  • 33.3. You agree not to exceed the monthly Deposit limit to €1000. You agree that if you deposit more than €1000 (one thousand Euros) you are violating the German gaming law.

  • 33.4. You are not allowed to use any auto play feature, even if they are not disabled in Germany. You have to start every single play manually.

  • 33.5. You are obligated to inform correct Maiden name and correct Date of Birth in the registration flow or in KYC process at the latest.




Not to me. Already cheeky. Instead of adapting their software accordingly and offering German players special versions, they simply add a few subsections to the terms and conditions. So a la: It's your own fault if you don't check them daily for changes. And why does it say "Law"? There is no law, only rules for a transition period.

This post has been translated automatically

TranceBabe
Expert
DieWunderharke5000 wrote on 28.01.2021 at 10:35 am: Has anyone noticed that they have added special terms for Germany? I think they make it very easy to transfer the responsibility to the player.

So you are not allowed to use autostart, even though it is available.

In case of a case they just say "You used Autostart even though it says in the terms and conditions that you are not allowed to. Therefore all your wins are invalid."



33 GERMAN MARKET

  • 33.1. Terms listed in section 33 are targeting German citizens or players who reside in Germany to meet the Transition gaming law.

  • 33.2. You take full responsibility if breaching any German laws or terms listed on this page and cannot hold the company Liable.

  • 33.3. You agree not to exceed the monthly Deposit limit to €1000. You agree that if you deposit more than €1000 (one thousand Euros) you are violating the German gaming law.

  • 33.4. You are not allowed to use any auto play feature, even if they are not disabled in Germany. You have to start every single play manually.

  • 33.5. You are obligated to inform correct Maiden name and correct Date of Birth in the registration flow or in KYC process at the latest.




Why do they make it easy for themselves? Every player from DE knows that there were or are changes for the German market in pretty much every casino and you as a customer are obliged to read them. There was even a mail regarding the changes. The casino has done everything right in this case 😉

This post has been translated automatically

Anonym
Kanalmalocher wrote on 28/01/2021 at 11:11 AM
I don't. Already cheeky. Instead of adapting their software accordingly and offering German players special versions, they just shove a few sub-items into the T&Cs. So a la: It's your own fault if you don't check them daily for changes. And why does it say "Law"? There is no law, only rules for a transition period.

It says "Law" because it is the correct word - "Law" translated into German has umpteen meanings, not only "Gesetz"
It can mean from law, over right, to legal regulation and still much more

The question now is, are you playing with fire or is the casino just doing what the machine manufacturers have been doing for ages - exploiting "gray areas" and leading the state around by the nose over and over again

Legally, they have secured themselves as a precaution, offer the player, as long as there can be actually still no controls - as without laws, responsibilities, competent authorities - the opportunity to continue to play as usual and the opportunity to continue to earn as usual

In my opinion, as long as there are still no problems with payouts on the part of Jetbull and or no reports emerge that German players are denied payouts due to terms and conditions, one should perhaps be quite happy that they use this creative way and white to "comply" with the transitional arrangement

This post has been translated automatically

TranceBabe
Expert
Kanalmalocher wrote on 01/28/2021 at 11:11 AM
And why does it say "law"? There is no law, only rules for a transition period.

Of course there are to GlüStV, also so-called laws. Every federal state has them

Baden-Württemberg

  • State Gaming Act



Bavaria

  • Act on the Implementation of the State Treaty on Gambling in Germany



Berlin, Brandenburg, Bremen, Hamburg, Hesse

  • Gaming Hall Act



Mecklenburg Western Pomerania

  • State Gambling Treaty Implementation Act



Lower Saxony

  • Lower Saxony Gaming Act



North Rhine-Westphalia

  • NRW Implementing Act on the Interstate Treaty on Gaming



Rhineland-Palatinate

  • State Gaming Act



Saarland

  • Gaming Hall Act



Saxony

  • Saxony Implementation Act on the Interstate Gambling Treaty



Saxony-Anhalt

  • Gaming Hall Act & Gaming Act



Schleswig-Holstein, Thuringia

  • Gaming Hall Act & Gaming Act



Thuringia

  • Thuringia Gaming Hall Act



And what is written in the GlüStV is now also law 😉

This post has been translated automatically

DieWunderharke5000
Top Member
TranceBabe wrote on 01/28/2021 at 11:14 AM
Why do they make it easy for themselves? Every player from DE knows that there were or are pretty much in every casino, changes for the German market and you as a customer, are obliged to read the. There was even a mail regarding the changes. The casino has done everything right in this case 😉

I see a bit different.

As a casino I now have two options:

Option 1: I would like to have good chances to get the German license and therefore implement the current rules already now. Of course, this means that I will miss out on a lot of players and revenue in the short term.

Option 2: I make hay while the sun shines and change nothing for the time being. Frustrated players from other casinos run me the door and I make in the short term the big Reibach. Depending on how the development continues, I just wait and in the worst case I just close the doors completely for Germany


But what Jetbull is doing here is neither. They have simply added a few wishy-washy terms that are to the player's disadvantage in the worst case. They don't follow the rules and refer to their terms in case of doubt

Here is an example,

SuchtiPeter deposits 15.000€ in one month and finds afterwards the terms with 1000€. Asks whether he gets his money back. Answer: You are responsible yourself.

GlücksPeter deposits 20€ and somehow manages to win 50.000. Of course he played slots with autoplay. Now someone at Jetbull gets the idea that this violates the T&Cs

This post has been translated automatically

needle34
Expert
Haha cool what some leave here for nen Kappes of itself.

This post has been translated automatically

Anonym
TranceBabe wrote on 28.01.2021 at 12:02 pm
And what is in the GlüStV is now also law 😉

And in which valid gambling treaty do we have provisions for the 5 second rule, autostart and 1000 euro limit?

This post has been translated automatically

Anonym
Matthlign wrote on 28.01.2021 at 11:41 am
In my opinion, as long as there are still no problems with payouts on the part of Jetbull and or no reports emerge that German players are denied payouts due to Terms & Conditions, one should perhaps be quite happy that they use this creative way and white to "comply" with the transitional regulation.

Can be a good creative solution, but can also be used as a way to cancel wins. And unlike 5-euro wagering limits and banning bonus buys, this is a rule that no player is used to. I'll give you autoplay, but don't press it. It's gaga. Let's see how they interpret these rules in the future

On a personal note, do you play on Jetbull and will you continue to use the "banned" features in the future?

This post has been translated automatically

TranceBabe
Expert
Kanalmalocher wrote on 28.01.2021 at 13:33
And in which valid gambling treaty do we have provisions for the 5 second rule, autostart and 1000 euro limit?

These changes will be from July, in GlüStV 2021

DieWunderharke5000 wrote on 28/01/2021 at 12:13 PM
I see a bit different.

As a casino I now have two options:

Option 1: I would like to have good chances to get the German license and therefore implement the current rules already now. Of course, this means that I will miss out on a lot of players and revenue in the short term.

Option 2: I make hay while the sun shines and change nothing for the time being. Frustrated players from other casinos run me the door and I make in the short term the big Reibach. Depending on how the development continues, I just wait and in the worst case I just close the doors completely for Germany


But what Jetbull is doing here is neither. They have simply added a few wishy-washy terms that are to the player's disadvantage in the worst case. They don't follow the rules and refer to their terms in case of doubt

Here is an example,

SuchtiPeter deposits 15.000€ in one month and finds afterwards the terms with 1000€. Asks whether he gets his money back. Answer: You are responsible yourself.

GlücksPeter deposits 20€ and somehow manages to win 50.000. Of course he played slots with autoplay. Now someone at Jetbull gets the idea that this violates the T&Cs


Sure the casinos that want a license have to comply. But here it is more about the fact that the thread creator, Jetbull as a bogeyman puts, although that is so seen not the case. Jetbull has changed the terms and we as customers are obliged to read them. It does not matter what has been changed. Unfortunately I don't have the mail anymore.

Regarding the GlücksPeter:
Well, bad luck. If he doesn't read the updated terms, despite notification, it's his own fault.

If someone does not read the Bonus terms and bets more than €1 or €5 before the bonus has been converted, then the win is also gone. Ignorance does not protect from punishment.

This post has been translated automatically

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