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Deposited yesterday 200€ with a 100% bonus. Have managed the wager and the money was converted into real money. Unfortunately, it may be that I vllt once 3€ spins on 5 lines made what 0.60 per line!
I have requested a withdrawal which is currently being reviewed
now I'm afraid that my win of 2700€ is not paid out to me
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At which casino?
A sentence ala "Unfortunately, it may be that I vllt once 3 € spins on 5 lines have made which corresponds to 0.60 per line!" always causes me to understand that "I have not read the bonus conditions and therefore made some, many spins over max. bet".
So how many exactly were there maybe?
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and casino was casiplay
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50 is heavy, hopefully no big hits at:
If a bet, no matter what game violates our system and rules, it will be judged invalid. We reserve the right to deduct amounts from the wins should the player have placed single bets higher than €4 or €0.50 per line or 15% of the bonus amount before the Wagering requirements have been met. If a player has deposited via Skrill or Neteller and placed single bets of €2.50 or higher with the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to exclude amounts exceeding the player's original Deposit from withdrawal.
Means spins + wins from the spins will be deducted from your available amount
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According to their Bonus terms and conditions the win + 3€/spin each
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Even if 1 spin violates the bonus condition, the casino is usually in the right and would delete all wins.
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But if you interpret their terms and conditions as the wording is it should be as Marc has written
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