Topic created on 14th Sep. 2019 | Page: 2 of 4 | Answers: 33 | Views: 12,165
Anonym
Former Member
What's going on with Trustly?
15th Sep. 2019, at 12:10 pm CEST#11
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Oh man..with me the very same...I have not looked at my account...and had tried it over and over again...so end of the song at the account are 200 euros gone..in 15 amounts..I'm p**sed off...nowhere is the money...and for 200 euros I would never have played....
I had the problem with Trustly several weeks ago...always came an error message but money from the account was not debited to me
Today again the same, when I wanted to Deposit from the account on ecoPayz
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Anonym
Former Member
What's going on with Trustly?
15th Sep. 2019, at 12:48 pm CEST#13
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datarippa wrote on 09/14/2019 9:29 pm: Hello everyone,
am in a bit of a bad mood right now. Pay for years via Trustly via online banking. But today something didn't work at all. I made a Deposit of 100€, entered my account number and bank code. Then came an error message. I did not get a Tan and also entered none.
Ok I thought I just do it again. Ok again made again error message.
Then I did it a third time. Again the same. Then I thought Ok then shit on online casino today. Then I look at my account and it was actually all debited. Although I did not get a Tan or have entered as I usually know.
On the online casino of course also no cent. Can anyone tell me what this is? I know that actually only when the limit was exceeded but that was not the case. Find it a cheek that only after I have entered account number and Blz debit it directly although an error message came and I have not entered a Tan.
The bank hotline tells me only what about a new regulation but that has nothing to do with it? Where is the money and what is going on?
Please help or clarification
Here me is the same thing happened..I'm waiting now until tomorrow and then if nothing is on the account I turn to trustly... with me I also had to enter bank code and account number..then further then came error message... no tan and no nothing was required..on the account gone, on the player account nothing.
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Anonym
Former Member
What's going on with Trustly?
15th Sep. 2019, at 03:05 pm CEST#14
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So I just got a reply from trustly.
All reference numbers from me were incorrect, one will be posted back to the account. And the rest can only be posted to the player account within 2 banking days ..is of course annoying because I did not want to play for so much money..well self fault. Trustly I avoid now for now..or if what goes wrong not try further but first look at the account that is not booked 100 times.
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Anonym
Former Member
What's going on with Trustly?
15th Sep. 2019, at 03:09 pm CEST#15
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Trustly also no longer works for deposits since the new security level was introduced
was introduced (this 3-fold level...) pay out works fine
that's stupid, Trustly was the No. 1 for me
I have now deactivated this for me in online banking, must now enter my tan as usual, so everything works wonderfully!
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Anonym
Former Member
What's going on with Trustly?
15th Sep. 2019, at 03:46 pm CEST#17
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Yes they had written to me that for some reason at one point the connection to my bank was interrupted, that problem existed between the house bank and trustly. And that they have unfortunately God with this bank where I am, currently very many errors and they check this bank anyway currently stricter because this has very slackened ... whatever that may mean ... The main thing is the money is not gone..and from mistakes you learn fortunately....
I have now contacted the Expekt Casino as in my case and the support mentioned that my payments were probably not yet processed.
This morning I contacted my bank and there everything has been debited properly.
Now I should contact Trustly and I hope that everything can be clarified smoothly.
Was able to Deposit normally again on Saturday, withdrawal failed with the message that the process is currently not supported by my country.
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Anonym
Former Member
What's going on with Trustly?
16th Sep. 2019, at 12:56 pm CEST#20
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I have Trustly written in English .da came within 1h the answer..if you write in German it takes much longer said the..had written yesterday and this morning was really everything settled..have received the bookings back..really good....
What's going on with Trustly?
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What's going on with Trustly?
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Today again the same, when I wanted to Deposit from the account on ecoPayz
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What's going on with Trustly?
Nobody has liked this post so far
Here me is the same thing happened..I'm waiting now until tomorrow and then if nothing is on the account I turn to trustly... with me I also had to enter bank code and account number..then further then came error message... no tan and no nothing was required..on the account gone, on the player account nothing.
This post has been translated automatically
What's going on with Trustly?
Nobody has liked this post so far
All reference numbers from me were incorrect, one will be posted back to the account. And the rest can only be posted to the player account within 2 banking days ..is of course annoying because I did not want to play for so much money..well self fault. Trustly I avoid now for now..or if what goes wrong not try further but first look at the account that is not booked 100 times.
This post has been translated automatically
What's going on with Trustly?
Nobody has liked this post so far
Trustly also no longer works for deposits since the new security level was introduced
was introduced (this 3-fold level...) pay out works fine
that's stupid, Trustly was the No. 1 for me
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What's going on with Trustly?
Nobody has liked this post so far
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What's going on with Trustly?
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What's going on with Trustly?
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This morning I contacted my bank and there everything has been debited properly.
Now I should contact Trustly and I hope that everything can be clarified smoothly.
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What's going on with Trustly?
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What's going on with Trustly?
Nobody has liked this post so far
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