Public complaints: Stalling tactics at Ares Casino (scam & rip-off) (Page 3)
Topic created on 14th Feb. 2018 | Page: 3 of 7 | Answers: 64 | Views: 23,482
Anonym
Former Member
Stalling tactics at Ares Casino (scam & rip-off)
17th Feb. 2018, at 12:43 am CET#21
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Hi!
As Daniel has unfortunately already written several times: nothing can be done - this is a shitty dock store! No light will appear in the sky and bring these people to enlightenment. The 8,000 are of course incredibly annoying, of course ... but you have to get rid of it and best use every opportunity to mention this dirty casino publicly what this is a scam! you can really only do one thing well - warn others that the same does not happen to them!
Boah it's time for nen chat or hangout so that one can face people like you directly in person to calm you down something Bzw aufupappeln....
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Anonym
Former Member
Stalling tactics at Ares Casino (scam & rip-off)
17th Feb. 2018, at 12:45 am CET#22
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Hey Stef. Don't beat yourself up about the money
You will most likely not get it. Don't get your hopes up
Now you have some debts yes and it is just shit... as it is but your life will go on and the debts will also disappear if you pay them off monthly.
Don't beat yourself up about it.
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Anonym
Former Member
Stalling tactics at Ares Casino (scam & rip-off)
17th Feb. 2018, at 07:57 am CET#23
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Dear Stef,
your text really hurts me when I read it. I am so sorry for you. But as you have already realized, this casino is not serious and the payout will not come. I believe you that this is a disaster for you right now. It's sad that you hear about stories like this over and over again here, it makes me so angry. Unfortunately, I can't tell you anything helpful either except: it's "only" 8000€. Of course, that would have been a nice amount, but you should check off the topic and look ahead. There will be better times again and you will get through this, please don't get stupid ideas about money. It is "only" money. I know, easier said than accepted.
I wish you all the best and "cheer up"
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Anonym
Former Member
Stalling tactics at Ares Casino (scam & rip-off)
17th Feb. 2018, at 08:58 am CET#24
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I would like to have an answer from Daniel and Spielo please
I do not know any further I have really really thick problems through it and already had some before I have no more desire!!!!
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Anonym
Former Member
Stalling tactics at Ares Casino (scam & rip-off)
17th Feb. 2018, at 09:05 am CET#25
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I took a loan of 5000 euro 4 weeks ago and after I won and relied naturally on the 8000 euro everything on the head and now I'm facing a huge pile of problems
I can no longer !!! !! !!
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Anonym
Former Member
Stalling tactics at Ares Casino (scam & rip-off)
17th Feb. 2018, at 09:24 am CET#26
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Stevenmcmanament wrote on 02/17/2018 at 08:58: I would like to have a response from Daniel and Spielo please
I don't know anymore I have really really thick problems because of this and had some before I don't feel like it anymore!!!!
Daniel won't tell you anything more than to write off money and stop playing in casinos with Curacao licenses
In case of dispute as here you have 0% chance to get the money.
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P****1
Forum posts:273Member has been banned
Stalling tactics at Ares Casino (scam & rip-off)
17th Feb. 2018, at 09:36 am CET#27
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Dear Stef,
you have written above in your text that you are not stupid ( because you have a high school diploma )
Why do you then knowingly play in a casino with Curacao licenses and why do you take out a loan when you get 8000 euros anyway?
As sorry as I am but you will not get this money I think unfortunately because casinos with Curacao licenses do not pay out money in case of dispute.
5000 euros are not too much and certainly not the end of the world. Just pay it back the months or years and good. You will already have a job because otherwise you would not have gotten the loan.
Don't get any ideas about the money. As Suited Trips has already written. It is only money
Stevenmcmanament wrote on 02/17/2018 at 00:26: @Daniel @Spielo
i'm just totally flashed what i'm reading here right now and what i'm experiencing myself since 3 weeks, i was all the time very insecure and scared about my situation, now i have even more worries and my life is currently facing ruin, it's unbelievable !
My situation: I signed up about 1 year ago at Arescasino, but have never played there because I've always played at Ovocasino, which had yes Novolinegames (my favorite) until unfortunately the end of last year, since Greentube has yes for players in Germany stopped playing.
Now I was totally turned off by playing, for me nothing comes to Novoline games ran, also no "Book of Dead" can replace for me Book of Ra, is rather ne China copy just abturnt, you know what I mean ^^ so forced halt, either I play Book of Ra or not, but no Book of Ramses or something
Ok so far all clear, of course I went looking for a casino that still offers Novoline (I'm not stupid. did my Abi 2 years ago). Actually, according to logical common sense, there should be no more Novoline because I'm from Germany and the manufacturer "Greentube" has just stopped the service within Germany, so why should I find a casino that still has something, illogical.
I knew the Futuriti Casino and have always seen there that they also Novoline annbieten (have always wondered why the pictures on the site of the games look so funny, so blurred and you could think they are not real, as you already described in the post above, but have me no further thought).
Then I just saw that Futuriti TROTZ the discontinuation of Greentube continues to offer Novoline games (but also not the full range)
I googled and just saw that there are only 3 casinos for German players that continue to offer Novoline games.
First I thought so "Oha respect, they are certainly so powerful that the others like "Ovo" have said, we are out with the new licensing agreements with Greentube, but Ares or Futuriti were ready to pay just maybe more than before but continue to offer Novolinespiele to be allowed.
They would then also the "monopoly" because all players are then distributed to these 3 remaining casinos, because Novoline is actually what everyone wants!
Meanwhile, after 3 weeks of active play at Arescasino.com and 77jackpot.com (are incidentally both the same criminals, ie Arescasino.com = 77jackpot.com, just like Ovocasino.com = Quasargaming.com or Sunnyplayer.com = Sunmaker.com)
EXACTLY as described above by a user here, I also paid in a lot at Ares in the beginning, used the Bonuses, and after about 500-800 euros Deposit I won say and write 10000 euros and played down to 8000 euros and paid out.
Also as described above I verified myself, but everything on the site worked funny.
I know very well with forums etc and this site is all in all very very funny.
i have requested on 26.1.2018 a withdrawal of 8005 euros which was in process.
On 27.01.2018 I logged on at night and my payout was gone the money was also no longer on the account (also have proof pictures and account history innnerhalb the account, which is now suddenly locked (access denied it says)
In addition, a deposit of 50 euros was made which did not come from me !
That is, there was definitely a foreign access to my account and where my 8000 euros payout are I do not know.
CAN YOU UNDERSTAND WHAT IS GOING ON WITH ME FOR 3 WEEKS ????????????
i can pay NO more bills, I am in the negative with PayPal and get problems, I have all the pressure, because I assumed that I get 8000 euros paid out as it would be YES NORMALLY also !!!!
I AM TOTALLY ALONE AND THE SUPPORT IS TELLING ME FOR 3 WEEKS THEY ARE WAITING FOR AN ANSWER FROM THE SO-CALLED "Fincancial Department" !!!!!!!!!!!!!!!!!
Meanwhile I think I am being screwed and will never see my money again !!!!!
My account is also blocked (by the way both accounts also at 77jackpot.com), they justify it by saying that they do this preventively that nobody else would hack my account anymore. RIDICULOUS !
Neither German nor English mastered the right, the answers are ALWAYS the same, you are totally misled and SINCE 3 WEEKS I'm waiting for an answer from info@arescasino.com to which I have already written all the mails, but get NO response.
When I sent the first mail directly after my problem, I have strangely immediately get a mail back from them which I now show here, but since then (3 weeks) NO SINGLE REPLY MORE about the current state of affairs.
EVERY DAY ONLY THE SAME SCAM IN LIVECHAT !
Sometimes a "Nadia" is there, sometimes a "Nikita", sometimes a "Ksenya".
What strikes me is that all these names are Russian names and also KOMISCHERWEISE that Futuriti Casino is completely in Russian hands. You can see this in the deposit and withdrawal options.
70% Russian.
But the Russian language is not the most important thing.
I am now sure that there is always the same criminal person sitting and no matter what I write they always hold you with the same answers and ONCE THEY WERE SO DREIST that I have made right pressure (5 days ago) and when I was about to hear the answer I wanted to write the so-called "Anita" in the live chat "Just a second!", completely meaningless, following it she has simply written NOTHING MORE.
Completely ignored!!!! THINK ABOUT THAT. Then I thought I'd test them and opened Firefox (the other chat was Google Chrome) and pretended to be another person and waited for an operator in live chat. AND GUESS WHO ANSWERED ME, the Anita, who else.
HOW BRAZEN IS THAT ???????????????????????????????????????????????????
when I then told her that I am the buddy of myself (how sick is that) and directly confronted her why she ignores me but answers the buddy, she said "Lost communication".
JUST SUCH A CRAPPY GOOGLE TRANSLATOR ANSWER.
AND THEN SHE NEVER GOT BACK TO ME IN THE LIVECHAT EITHER.
and all other livechats under my real name no operator has accepted, strangely enough.
So all in all it certainly fits together that my money is probably (have given up hope after all the above described, is well obvious that this is fraud) gone and I no longer know what to do, my life is destroyed because I have planned with 8000 euros, and now have GARNICHTS and debt
Can anyone here SERIOUSLY help me???
I'm scared to death, honestly, I hope you understand me how awesome flashed and screwed and cheated I feel and really alone and empty stand there !!!!
For 3 weeks I look every day in my email inbox and from day to day I have noticed more and more, something is wrong here.
Until today I landed here in the forum and everything comes together, 1+1 is added together, it's totally sick simple, I feel like in the wrong movie !!!!!!!!!!!!!!!!!!!!!!!
I just do not know any further because everything is hopeless
Here the first mail to Info@Arescasino.com after "Nadia" told me in the live chat, I should describe my problem to this email, said done:
" Good morning,
I write now here directly by email since in the online chat of "Nadia"
assured me that they can help me here as specialists.
I am totally lost and don't know what to do, my cell phone was stolen and my payout was canceled due to unauthorized access and is now gone, I am totally panicked and don't know what to do!
I wanted to pay out the money of course otherwise I would have hardly requested a withdrawal
On the day of the cancellation of the payout you must have access to the internet IP and location and see that this is not from my usual IP etc
Anyway I don't really know what to do but I hope you can help me and cancel my withdrawal I am totally devastated so I don't know what to do, please do everything in your power, I was assured you can help me
Don't worry! You as our customer are reliably protected. Your money will be returned to your account soon. Only you have the right to withdraw money.
Sincerely yours,
Your customer service team
Arescasino.com"
My answer (full of trust, totally blind, but I think everyone falls for the scam):
" Hello,
thank you very much for the quick feedback !!!
I will now also change my password because definitely a stranger has accessed my account !
I am overjoyed that they help me now !
MANY MANY THANKS for this !
that's what I call a really great support
Thank you thank you !
Mfg "
so and after that came directly again an answer with this totally disturbing content and SINCE THAT time the doubting of the seriousness went off, you see it yourselves !!!! :
</info@arescasino.com> <info@arescasino.com>info@arescasino.com"</info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com>
> To:
> Subject: Re: account foreign access
>
> Hello again!
>
> Thank you for being with us! You are an important customer for us. Contact us if you have any questions or problems.
> We wish you a lot of fun
>
> Sincerely,
>
> Your customer service team
>
> Arescasino.com
and I have of course, for me completely understandable, replied completely annoyed, in vain
"
Have you even understood what I'm about and what my problem is?
Because this email they have just sent me does not make the impression that they know what it's about
There was an unauthorized access to my account and the 8000 Euro that were in withdrawal were cancelled and gambled away, that means my money is gone!!!!! Due to an unauthorized account access
This is my problem, I hope we are not talking past each other....
Sincerely yours"
so and since then I have written 3 more mails, every day I ask in the live chat about the current process and I always get only the same answer, they can not speed up the process because they themselves are still waiting for a response from the so-called "Financial Department".
What company is waiting for an answer from someone they have nothing to do with or however you describe it?
MAN THIS IS ALL A SCAM AND BULLSHIT SO REALLY CHEAP AND BRAZEN !!!!!!!!!!!!!!
What can I do now and what are my chances ???
Man people I'm so scared you do not believe me
We are talking about 8005 euros and not 10 euros !
I hope you can help me ANYWHERE, I do not know more!
Have even had stupid thoughts because of all these problems I have now, I'm totally scared, it's like a nightmare everything that seems to be revealed here now !
Thanks in advance for your answers!
Best regards,
Stef
this is really bitter to read hope there is quickly a better solution for you </info@arescasino.com></info@arescasino.com>
Stevenmcmanament wrote on 02/17/2018 at 09:05: I took a loan of 5000 euro 4 weeks ago and after I won and naturally relied on the 8000 euro I put everything on my head and now I'm facing a huge pile of problems
I can no longer !!! !! !!
sorry does not help you now but with credit you should never play
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Anonym
Former Member
Stalling tactics at Ares Casino (scam & rip-off)
17th Feb. 2018, at 10:03 am CET#30
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...and above all never spend or already plan money, which one does not have really already on its account. Ohje...much strength you to get out of this situation again....
Stalling tactics at Ares Casino (scam & rip-off)
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As Daniel has unfortunately already written several times: nothing can be done - this is a shitty dock store! No light will appear in the sky and bring these people to enlightenment. The 8,000 are of course incredibly annoying, of course ... but you have to get rid of it and best use every opportunity to mention this dirty casino publicly what this is a scam! you can really only do one thing well - warn others that the same does not happen to them!
Boah it's time for nen chat or hangout so that one can face people like you directly in person to calm you down something Bzw aufupappeln....
This post has been translated automatically
Stalling tactics at Ares Casino (scam & rip-off)
Nobody has liked this post so far
You will most likely not get it. Don't get your hopes up
Now you have some debts yes and it is just shit... as it is but your life will go on and the debts will also disappear if you pay them off monthly.
Don't beat yourself up about it.
This post has been translated automatically
Stalling tactics at Ares Casino (scam & rip-off)
Nobody has liked this post so far
your text really hurts me when I read it. I am so sorry for you. But as you have already realized, this casino is not serious and the payout will not come. I believe you that this is a disaster for you right now. It's sad that you hear about stories like this over and over again here, it makes me so angry. Unfortunately, I can't tell you anything helpful either except: it's "only" 8000€. Of course, that would have been a nice amount, but you should check off the topic and look ahead. There will be better times again and you will get through this, please don't get stupid ideas about money. It is "only" money. I know, easier said than accepted.
I wish you all the best and "cheer up"
This post has been translated automatically
Stalling tactics at Ares Casino (scam & rip-off)
Nobody has liked this post so far
I do not know any further I have really really thick problems through it and already had some before I have no more desire!!!!
This post has been translated automatically
Stalling tactics at Ares Casino (scam & rip-off)
Nobody has liked this post so far
I can no longer !!! !! !!
This post has been translated automatically
Stalling tactics at Ares Casino (scam & rip-off)
Nobody has liked this post so far
Daniel won't tell you anything more than to write off money and stop playing in casinos with Curacao licenses
In case of dispute as here you have 0% chance to get the money.
This post has been translated automatically
Stalling tactics at Ares Casino (scam & rip-off)
Nobody has liked this post so far
you have written above in your text that you are not stupid ( because you have a high school diploma )
Why do you then knowingly play in a casino with Curacao licenses and why do you take out a loan when you get 8000 euros anyway?
As sorry as I am but you will not get this money I think unfortunately because casinos with Curacao licenses do not pay out money in case of dispute.
5000 euros are not too much and certainly not the end of the world. Just pay it back the months or years and good. You will already have a job because otherwise you would not have gotten the loan.
Don't get any ideas about the money. As Suited Trips has already written. It is only money
Wish you all the best and don't hang your head
This post has been translated automatically
Stalling tactics at Ares Casino (scam & rip-off)
Nobody has liked this post so far
> To:
> Subject: Re: account foreign access
>
> Hello again!
>
> Thank you for being with us! You are an important customer for us. Contact us if you have any questions or problems.
> We wish you a lot of fun
>
> Sincerely,
>
> Your customer service team
>
> Arescasino.com
and I have of course, for me completely understandable, replied completely annoyed, in vain
"
Have you even understood what I'm about and what my problem is?
Because this email they have just sent me does not make the impression that they know what it's about
There was an unauthorized access to my account and the 8000 Euro that were in withdrawal were cancelled and gambled away, that means my money is gone!!!!! Due to an unauthorized account access
This is my problem, I hope we are not talking past each other....
Sincerely yours"
so and since then I have written 3 more mails, every day I ask in the live chat about the current process and I always get only the same answer, they can not speed up the process because they themselves are still waiting for a response from the so-called "Financial Department".
What company is waiting for an answer from someone they have nothing to do with or however you describe it?
MAN THIS IS ALL A SCAM AND BULLSHIT SO REALLY CHEAP AND BRAZEN !!!!!!!!!!!!!!
What can I do now and what are my chances ???
Man people I'm so scared you do not believe me
We are talking about 8005 euros and not 10 euros !
I hope you can help me ANYWHERE, I do not know more!
Have even had stupid thoughts because of all these problems I have now, I'm totally scared, it's like a nightmare everything that seems to be revealed here now !
Thanks in advance for your answers!
Best regards,
Stef
this is really bitter to read hope there is quickly a better solution for you </info@arescasino.com></info@arescasino.com>
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Stalling tactics at Ares Casino (scam & rip-off)
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sorry does not help you now but with credit you should never play
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Stalling tactics at Ares Casino (scam & rip-off)
Nobody has liked this post so far
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