Public complaints: Stalling tactics at Ares Casino (scam & rip-off) (Page 2)
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Stalling tactics at Ares Casino (scam & rip-off)
Nobody has liked this post so far
Yes exactly, and I have again read through the terms and conditions with them. I am quite sure that I have not set over 5 EUR (probably even 4), but even if, so there is also no limit in the terms and conditions, on which they could invoke.
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Stalling tactics at Ares Casino (scam & rip-off)
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Forget about the terms and conditions and all the stories. Since Ares Casino is criminal anyway and uses pirated slots, the T&Cs are just there for show. It's about the same as if you didn't get pure dope from a drug Dealer at a filthy train station and then want to get your money back via a lawyer because the product wasn't delivered as promised in quality. With Curacao casinos ABG's are irrelevant anyway. If they don't want to pay, then they don't pay and you have no chance as a player to get your money. No matter whether the Curacao casinos now use original slots or fake slots.
The money can write off at least 95% and I do not say something just like that ...
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Stalling tactics at Ares Casino (scam & rip-off)
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how can i find out if an oc has original or fake games?
and why wouldn't an oc with fake games even know?
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Stalling tactics at Ares Casino (scam & rip-off)
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If a casino does not have one of the following gambling licenses (Malta, Gibraltar, Isle of Man, Alderny, UK) then you should look in the source code of the website to see if a connection to the original servers is established - but actually you should not play in casinos that do not have licenses from the above-mentioned countries, because it is simply generally unsafe - even if there may be isolated good Curacao casinos.
Casinos with licenses mentioned above do not have fake slots. But even the licenses can theoretically be fake and you should therefore check on the website with the regulatory authority whether the casino really has a license. If you do not find any information on the website, then you should write to the supervisory authority and ask. But that is our job to research such things before we include an online casino with us.
Online Casinos on GambleJoe are always in possession of an EU license and work original slots.
Of course they know it. But they try to keep up the lie until the end - even if it's just ridiculous.
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Stalling tactics at Ares Casino (scam & rip-off)
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I do not, it's just pointless to play there because you get nothing paid.
Funnily enough, my account is now locked at Ares, which was not the case before, after I posted here.
At my e-mail address now come lately spam mails, with the content Bitcointrade, Megabonus, etc. no great content in the e-mail only a link that you should click, before I was registered in the casino I have received no such mails, the mails I get every day 3-4 times, you can not turn off, each time a different sender, you should make a huge bow to this store, the documents are verified quickly there, but I do not want to know what happens to the data.
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Stalling tactics at Ares Casino (scam & rip-off)
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so far I have not received any mail to be able to help you, I'm really sorry.
@responsible
I am not an Affiliate as suspected but I am on the road for many portals, that would be more correct. Through the conversation about payout ratios and what really happens in a machine I became aware of your little portal.
I also find it good when everyone can freely express his opinion in a public forum, however, it makes me as a neutral person rather sad when I see that here the operators drive a very clear "own" line. To put it plainly, I find it rather ridiculous when a portal stands up and claims that only "here" you get the best Online Casinos offered.
Your site has real potential and you should not ruin it by simply badmouthing things that you don't really know anything about. As an example, your linked article... that is old and outdated, Futuriti has no more Novoliner. Justify why, you may now but happy again with your own opinion, because facts like to be twisted in their own, advantageous.
Just as it does not help a player again and again and in every second post to refer to MGA and other supervisory authorities. Thus one leaves the concerning also only in the rain stand. More honest would be to say, sorry we have no contact and can not help.
Too often I have already experienced the public of rip-off, fraud and theft is spoken, but then turns out that the errors have lain with the player. Unfortunately, it is 99% of the bonus conditions and 5% rules that are simply not observed. As the operator of a site, you should start and point out in every review, post, etc., because then a portal like this makes the right step.
No online casino will simply give you money and by the Bonushunter are also unfortunately most offers have become uninteresting, because the online casinos protect themselves from it.
@Cushelyoshi
My offer is still there times to ask what's going on with you. And of course I can not promise anything without knowing the background, but I do not like to leave players out in the cold.
In this sense, good luck with your portal that you go the right way.
If I get in contact with the player, I will only clarify this with him myself. I care more about players than discussions in the forum.
spielo
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Stalling tactics at Ares Casino (scam & rip-off)
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I just sent you the email of the person concerned. For the delay / forgetting I would like to apologize to the thread creator, as well as to you.
Our portal is not so small anymore And what kind of portals on the road? And what do you do for these portals? Is that your profession? You don't have to answer, it's none of my business.
We do not claim that only here the best casinos are found. But we try to find and list known and good online casinos (with gambling license in Europe). When we talk about "the best", then in title tags and that is simply some marketing and that basically makes almost every site so. Without marketing and SEO, unfortunately, it does not work.
1. That is correct that currently only a few casinos are listed.
2. Multi-licenses is correct but there must also be at least one license from the following countries: Malta, Isle of Man, Gibraltar, Alderny, UK
No facts are twisted here. We don't know why Futuriti has no more Fake Novomatic slots. But as far as I know, at that time NetEnt's games were not originals either. Until recently, Novomatic slots were available at least at Furutiri Casino. The fake slots are still available at Ares Casino. Sorry that we are not up to date here but we don't check Fururiti Casino every day. Basically we ignore this casino if it is not mentioned here in the forum.
What else should we advise the players if we either have no contact or our contact does not help. Of course, the next step is to contact the MGA or other appropriate authority. If you know of better ways to help players, please feel free to post that as a response in the next complaint. We know we're not infallible, we like to learn, and we like to change our minds. For example, we would also love to list Curacao casinos here because we have really gotten extremely good offers from a few of these casinos in the past.
We already point in the new reviews to the Bonusbedinungen and also in the forum is addressed again and again. I think our members who have been with us for 2 weeks and longer are very well informed about the bonus conditions. The people who violate the bonus conditions (99% by mistake) and complain here have either not informed themselves beforehand or informed themselves on other websites where it is only about forwarding the players to the casinos as quickly as possible.
But in this point you are of course also right and we must in the future even better point to these rules. But everything is already in planning. We are constantly developing and trying to constantly improve. But unfortunately, only humans work here and humans can't do magic ...
And of course the online casinos are mostly in the right (but morally not) and we try to positively influence the industry. A good step would be, for example, if online casinos would implement the bonus rules as Videoslots and SlotsMillion where you as a player can not accidentally violate bonus rules. It would be in the interest of the players and in the long run also in the interest of the industry if such complaints would not arise anymore, because the industry has improved and become more serious.
Anyway, I thank you for your criticism. We will take some of your criticisms to heart and try to improve them ...
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Stalling tactics at Ares Casino (scam & rip-off)
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Stalling tactics at Ares Casino (scam & rip-off)
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A suggestion:
I think it would be extremely good and important to include the sub-item bonus in your casino reviews
in your reviews for casinos. And not as general warnings, but explicitly address the rules.
Meanwhile, the casinos are overdoing it with this legal fraud, and a reference to the bonus rules of well
of well rated casinos would be extremely important.
Especially how high is the turnover, max euro / spin, max cashout etc..
I miss that until today!
Especially since most can not read English so well to understand everything.
Is a lot of work, but really something useful!
To the emergency of the AGB copy and paste. Enough in principle already.
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Stalling tactics at Ares Casino (scam & rip-off)
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i'm just totally flashed what I'm reading here right now and what I'm experiencing myself since 3 weeks, I was all the time very insecure and anxious about my situation, now I have even more worries and my life is currently facing ruin, it's unbelievable !
My situation: I signed up about 1 year ago at Arescasino, but have never played there because I've always played at Ovocasino, which had yes Novolinegames (my favorite) until unfortunately the end of last year, since Greentube has yes for players in Germany stopped playing.
Now I was totally turned off by playing, for me nothing comes to Novoline games ran, also no "Book of Dead" can replace for me Book of Ra, is rather ne China copy just abturnt, you know what I mean ^^ so forced halt, either I play Book of Ra or not, but no Book of Ramses or something
Ok so far all clear, of course I went looking for a casino that still offers Novoline (I'm not stupid. did my Abi 2 years ago). Actually, according to logical common sense, there should be no more Novoline because I'm from Germany and the manufacturer "Greentube" has just stopped the service within Germany, so why should I find a casino that still has something, illogical.
I knew the Futuriti Casino and have always seen there that they also Novoline annbieten (have always wondered why the pictures on the site of the games look so funny, so blurred and you could think they are not real, as you already described in the post above, but have not thought further).
Then I just saw that Futuriti TROTZ the discontinuation of Greentube continues to offer Novoline games (but also not the full range)
I googled and just saw that there are only 3 casinos for German players that continue to offer Novoline games.
First I thought so "Oha respect, they are certainly so powerful that the others like "Ovo" have said, we are out with the new licensing agreements with Greentube, but Ares or Futuriti were ready to pay just maybe more than before but continue to offer Novolinespiele to be allowed.
They would then also the "monopoly" because all players are then distributed to these 3 remaining casinos, because Novoline is actually what everyone wants!
Meanwhile, after 3 weeks of active play at Arescasino.com and 77jackpot.com (are incidentally both the same criminals, ie Arescasino.com = 77jackpot.com, just like Ovocasino.com = Quasargaming.com or Sunnyplayer.com = Sunmaker.com)
EXACTLY as described above by a user here, I also paid in a lot at Ares in the beginning, used the Bonuses, and after about 500-800 euros Deposit I won say and write 10000 euros and played down to 8000 euros and paid out.
Also as described above I verified myself, but everything on the site worked funny.
I know very well with forums etc and this site is all in all very very funny.
i have requested on 26.1.2018 a withdrawal of 8005 euros which was in process.
On 27.01.2018 I logged on at night and my payout was gone the money was also no longer on the account (also have proof pictures and account history innnerhalb the account, which is now suddenly locked (access denied it says)
In addition, a deposit of 50 euros was made which did not come from me !
That is, there was definitely a foreign access to my account and where my 8000 euros payout are I do not know.
CAN YOU UNDERSTAND WHAT IS GOING ON WITH ME FOR 3 WEEKS ????????????
i can pay NO more bills, I am in the negative with PayPal and get problems there, I have all the pressure, because I assumed that I get 8000 euros paid out as it would be YES NORMALLY also !!!!
I AM TOTALLY ALONE AND THE SUPPORT TELLS ME FOR 3 WEEKS THEY ARE WAITING FOR AN ANSWER FROM THE SO-CALLED "Fincancial Department" !!!!!!!!!!!!!!!!!
Meanwhile I think I am being screwed and will never see my money again !!!!!
My account is also blocked (by the way both accounts also at 77jackpot.com), they justify it by saying that they do this preventively that nobody else would hack my account anymore. RIDICULOUS !
In the Live Chat I get screwed day after day !
Neither German nor English mastered the right, the answers are ALWAYS the same, you are totally misled and SINCE 3 WEEKS I'm waiting for an answer from info@arescasino.com to which I have already written all the mails, but get NO response.
When I sent the first mail directly after my problem, I have strangely immediately get a mail back from them which I now show here, but since then (3 weeks) NO SINGLE REPLY MORE about the current state of affairs.
EVERY DAY ONLY THE SAME SCAM IN LIVECHAT !
Sometimes a "Nadia" is there, sometimes a "Nikita", sometimes a "Ksenya".
What strikes me is that all these names are Russian names and also KOMISCHERWEISE that Futuriti Casino is completely in Russian hands. You can see this in the deposit and withdrawal options.
70% Russian.
But the Russian language is not the most important thing.
I am now sure that there is always the same criminal person sitting and no matter what I write they always hold you with the same answers and ONCE THEY WERE SO DREIST that I have made right pressure (5 days ago) and when I was about to hear the answer I wanted to write the so-called "Anita" in the live chat "Just a second!", completely meaningless, following it she has simply written NOTHING MORE.
Completely ignored!!!! THINK ABOUT THAT. Then I thought I'd test them and opened Firefox (the other chat was Google Chrome) and pretended to be another person and waited for an operator in live chat. AND GUESS WHO ANSWERED ME, the Anita, who else.
HOW BRAZEN IS THAT ???????????????????????????????????????????????????
when I then told her that I am the buddy of myself (how sick is that) and directly confronted her why she ignores me but answers the buddy, she said "Lost communication".
JUST SUCH A CRAPPY GOOGLE TRANSLATOR ANSWER.
AND THEN SHE NEVER GOT BACK TO ME IN THE LIVECHAT EITHER.
and all other livechats under my real name no operator has accepted, strangely enough.
So all in all it certainly fits together that my money is probably (have given up hope after all the above described, is well obvious that this is fraud) gone and I no longer know what to do, my life is destroyed because I planned with 8000 euros, and now have GARNICHTS and debts
Can anyone here SERIOUSLY help me???
I'm scared to death, honestly, I hope you understand me how awesome flashed and screwed and cheated I feel and really alone and empty stand there !!!!
For 3 weeks I look every day in my email inbox and from day to day I have noticed more and more, something is wrong here.
Until today I landed here in the forum and everything comes together, 1+1 is added together, it's totally sick simple, I feel like in the wrong movie !!!!!!!!!!!!!!!!!!!!!!!
I just do not know any further because everything is hopeless
Here the first mail to Info@Arescasino.com after "Nadia" told me in the live chat, I should describe my problem to this email, said done:
" Good morning,
I write now here directly by email since in the online chat of "Nadia"
assured me that they can help me here as specialists.
I am totally lost and don't know what to do, my cell phone was stolen and my payout was canceled due to unauthorized access and is now gone, I am totally panicked and don't know what to do!
I wanted to pay out the money of course otherwise I would have hardly requested a withdrawal
On the day of the cancellation of the payout they must have access to the internet IP and location and see that this is not from my usual IP etc
Anyway I don't really know what to do but I hope you can help me and cancel my withdrawal I am totally devastated so I don't know what to do, please do everything in your power, I was assured you can help me
Thank you very much I hope the best
Mfg " <info@arescasino.com> <info@arescasino.com> </info@arescasino.com></info@arescasino.com>
The quick answer that gave me hope:
" Sent: Wednesday, January 31, 2018 00:30 PM
From: "info@arescasino.com"<info@arescasino.com> <info@arescasino.com> </info@arescasino.com></info@arescasino.com><info@arescasino.com> <info@arescasino.com> </info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com>
To:
Subject: Re: payout
Hello!
Don't worry! You as our customer are reliably protected. Your money will be returned to your account soon. Only you have the right to withdraw money.
Sincerely yours,
Your customer service team
Arescasino.com"
My answer (full of trust, totally blind, but I think everyone falls for the scam):
" Hello,
thank you very much for the quick feedback !!!
I will now also change my password because definitely a stranger has accessed my account !
I am overjoyed that they help me now !
MANY MANY THANKS for this !
that's what I call a really great support
Thank you thank you !
Mfg "
so and after that came directly again an answer with this totally disturbing content and SINCE THAT time the doubts about the seriousness went off, you see it yourself !!!! :
> Sent: Wednesday, January 31, 2018 00:51
> From: "</info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com> </info@arescasino.com> <info@arescasino.com>info@arescasino.com"</info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com>
> To:
> Subject: Re: account foreign access
>
> Hello again!
>
> Thank you for being with us! You are an important customer for us. Contact us if you have any questions or problems.
> We wish you a lot of fun
>
> Sincerely,
>
> Your Customer Service Team
>
> Arescasino.com
and I have of course, for me completely understandable, replied completely annoyed, in vain
"
Have you even understood what I'm about and what my problem is?
Because this email they have just sent me does not make the impression that they know what it's about
There was an unauthorized access to my account and the 8000 Euro that were in withdrawal were cancelled and gambled away, that means my money is gone!!!!! Due to an unauthorized account access
This is my problem, I hope we are not talking past each other....
Sincerely yours"
so and since then I have written 3 more mails, every day I ask in the live chat about the current process and I always get only the same answer, they can not speed up the process because they themselves are still waiting for a response from the so-called "Financial Department".
What company is waiting for an answer from someone they have nothing to do with or however you describe it?
MAN THIS IS ALL A SCAM AND BULLSHIT SO REALLY CHEAP AND BRAZEN !!!!!!!!!!!!!!
What can I do now and what are my chances ???
Man people I'm so scared you do not believe me
We are talking about 8005 euros and not 10 euros !
I hope you can help me ANYWHERE, I do not know more!
Have even had stupid thoughts because of all these problems I have now, I'm totally scared, it's like a nightmare everything that seems to be revealed here now !
Thanks in advance for your answers!
Best regards,
Stef
</info@arescasino.com></info@arescasino.com>
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