Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Lapalingo refuses payout

Topic created on 20th Jan. 2018 | Page: 1 of 3 | Answers: 22 | Views: 9,899
KetaFee

Lapalingo refuses payout

20th Jan. 2018, at 01:48 pm CET#1
0 Likes

Nobody has liked this post so far
Good day,

I got the bonus of 10€ without Deposit from Lapalingo, so with a little luck I won/played so much that I could convert it. Had then 176,30€ by the bonus conditions the 76,30€ were deducted so that I had at the end the 100€. So I have fulfilled the conditions for the bonus. which I understood until then. These became then to my real money credit thus for me freely available ? with the money I played myself up then on 389€ [1€ employment with Dreamcatcher] and wanted to bring these to the Auszahlung what also so worked out [confirmation they requested a Auszahlung. It takes about 3-5 business days until the money is on your account]. Now the complete money was cancelled and my account is now at zero. The reason from Lapalingo I have violated the bonus conditions but even the 100€ which could have been paid out are no longer on my account. Please help

This post has been translated automatically

Anonym

Lapalingo refuses payout

20th Jan. 2018, at 02:38 pm CET#2
0 Likes

Nobody has liked this post so far
What does the Live Chat say?were you not allowed to play with the hundred anymore?

This post has been translated automatically

KetaFee

Lapalingo refuses payout

20th Jan. 2018, at 04:24 pm CET#3
0 Likes

Nobody has liked this post so far
exactly right. i was not allowed to continue playing. Is that now so right that I should not have continued to play?

This post has been translated automatically

Dokado1212
Experienced

Lapalingo refuses payout

20th Jan. 2018, at 05:07 pm CET#4
0 Likes

Nobody has liked this post so far
As far as I know, you can withdraw exactly 100 euros with the bonus (max. 100 euros). If the bonus is played through and converted into real money, it still remains at 100 euros, even if it has already been converted into real money. Why you then continue to play even though you have already reached the maximum, I do not understand.

This post has been translated automatically

Anonym

Lapalingo refuses payout

20th Jan. 2018, at 06:43 pm CET#5
0 Likes

Nobody has liked this post so far
Even if it is strange, but the best variant here is I think: withdraw 100€ and then Deposit again (without bonus), then you can also play as you like.

This post has been translated automatically

sonne10
Top Member

Lapalingo refuses payout

21st Jan. 2018, at 09:22 am CET#6
0 Likes

Nobody has liked this post so far
My suggestion never again play at Lapalino are rip-off ...no euro I will still Deposit with them

At Videoslots got two days ago a bonus for 24 hours "Battle of Slots "..:-)
Won 25 free spins in the Slots Battle on the slots "The Legend of Shangr. " Win 9.10 Euro ..:-)from the amount I made 249 Euro 200 Euro
of which I let me pay out today..I find that as a fair casino ^^

This post has been translated automatically

Daniel
Elite

Lapalingo refuses payout

21st Jan. 2018, at 09:55 am CET#7
0 Likes

Nobody has liked this post so far
SuitedTrips wrote on 20.01.2018 at 18:43: Even if it's funny, but the best option here I think: withdraw 100€ and then Deposit again (without bonus even), then you can also play as you like.

Thanks for the post. That is exactly the point. You can win or withdraw up to 100€ with the no deposit bonuses. You have to cash out the 100€ for it to be yours though. Wagering alone is not enough (for whatever reason). I will forward this thread to Lapalingo. I have some questions

1. Am I allowed to give your email address to Lapalingo?
2. Is the email address you registered with GambleJoe the same as the registration email you used at Lapalingo?

If the email addresses are different, then I would ask you to send an email to info[at]gamblejoe[dot]com and tell us your Lapalingo registration email.

This post has been translated automatically

Anonym

Lapalingo refuses payout

21st Jan. 2018, at 01:58 pm CET#8
0 Likes

Nobody has liked this post so far
Daniel wrote on 21.01.2018 at 09:55
SuitedTrips wrote on 20.01.2018 at 18:43: Even if it's funny, but the best option here is I think: withdraw 100€ and then Deposit again (without bonus even), then you can also play as you like.

Thanks for the post. That is exactly the point. You can win or withdraw up to 100€ with the no deposit bonuses. You have to cash out the 100€ for it to be yours though. Wagering alone is not enough (for whatever reason). I will forward this thread to Lapalingo. I have some questions

1. Am I allowed to give your email address to Lapalingo?
2. Is the email address you registered with GambleJoe the same as the registration email you used at Lapalingo?

If the email addresses are different, then I would ask you to send an email to info[at]gamblejoe[dot]com and tell us your Lapalingo registration email.

By the questions, do you really mean me because you quoted me or the TE? ^^

This post has been translated automatically

Anonym

Lapalingo refuses payout

21st Jan. 2018, at 01:59 pm CET#9
0 Likes

Nobody has liked this post so far
Sorry, of course you mean the TE and only the first paragraph has referred to me. Am today somehow not quite at the height, sorry

This post has been translated automatically

L****o

Lapalingo refuses payout

22nd Jan. 2018, at 10:36 am CET#10
0 Likes

Nobody has liked this post so far
Hello all,
KetaFee I would like you to communicate me your player data so that I can look in with my team and explain to you and the involved parties the complete case and thus resolve any issues.
Please email me your details at sara@lapalingo.de
Thank you very much,
Sara
Head of Affiliation

This post has been translated automatically

Hot Topics8th May. 2024 at 05:46 am CEST

Jackpots
0
Miscellaneous
0
Miscellaneous
0
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately