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Public complaints: DrückGlück - Payout problems / Documentary evidence required [Solved - 24.000€ paid out]

Topic created on 04th Jan. 2018 | Page: 1 of 2 | Answers: 11 | Views: 15,518
RaphaelM6

DrückGlück - Payout problems / Documentary evidence required [Solved...

4th Jan. 2018, at 02:40 pm CET#1
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Anonym

DrückGlück - Payout problems / Documentary evidence required [Solved...

4th Jan. 2018, at 02:57 pm CET#2
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Liked this post: Avatar von RaphaelM6 RaphaelM6
Good win. Congratulations to you !

It is better if you don't upload the missing documents but send them directly by email. Mail address you get in the chat or is on the page.
I have never paid out so much there, but they pay out reliably.

You should definitely send an invoice as proof of address, e.g. an electricity bill or similar.

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RaphaelM6

DrückGlück - Payout problems / Documentary evidence required [Solved...

4th Jan. 2018, at 03:18 pm CET#3
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The problem is that I do not have any mailed invoices and cannot view my invoices online at the moment. I have now tried with a bank statement, which includes all the above points. Unfortunately, I can't get any further with the support in the chat, because I am answered with bad English or my problem is not understood and only pointed out missing documents, via email I also only get a hint that the documents are not complete.

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Julian
Elite

DrückGlück - Payout problems / Documentary evidence required [Solved...

4th Jan. 2018, at 03:22 pm CET#4
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Liked this post: Avatar von RaphaelM6 RaphaelM6
So with account statement it has always worked for me, you just have to make sure that the date must not be older than 3 months... and of course the address must be visible.

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S****8

DrückGlück - Payout problems / Documentary evidence required [Solved...

4th Jan. 2018, at 04:02 pm CET#5
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Liked this post: Avatar von RaphaelM6 RaphaelM6
Congratulations !

where did you clear so much and what kind of stakes and games did you play ?


Think that this is rather an attempted stalling tactic! Chicanery as so often!

Because they want you to lose it when you are impatient?

just a guess !

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RaphaelM6

DrückGlück - Payout problems / Documentary evidence required [Solved...

4th Jan. 2018, at 05:12 pm CET#6
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Thank you!

I played Cosmic Fortune with 1,50€ and won the Major Jackpot of 24.432€.
Almost it was the 82k jackpot but I do not want to complain


With the bank statement it worked. Thanks for the quick answers

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Matthias
Expert

DrückGlück - Payout problems / Documentary evidence required [Solved...

4th Jan. 2018, at 05:56 pm CET#7
1 Like

Liked this post: Avatar von RaphaelM6 RaphaelM6
Hello Raphael,

welcome to the GambleJoe forum! Nice to welcome another new member .
Congratulations also on the insane win, that's how you imagine it - the new year starts well!

By the way, I've changed the thread title to make it easier for Google to understand what this is all about.

Maybe you can give a review about DrückGlück with your account, that would help us a lot.
Rate DrückGlück

Best Regards
Matthias

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Anonym

DrückGlück - Payout problems / Documentary evidence required [Solved...

4th Jan. 2018, at 07:33 pm CET#8
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Matthias wrote on 04/01/2018 at 17:56: Hello Raphael,


Maybe you can give a review about DrückGlück with your account, that would help us a lot.
Rate DrückGlück

Best regards
Matthias

Matthias, times as a reference. There is the Drückglück - Casino with the German Schleswig-Holsten license where there have been all sorts of complaints, because they do not always pay out because not everyone who does not live in SH may play.

Then there is still DrueckGlueck with the Malta license, there I myself have won a lot (unfortunately, previously lost just as much).
They also pay out reliably.
I mean, these are actually 2 different casinos.

Also, who registers there should pay scrupulous attention to the correct entry of the domain name, so that he does not land on the wrong page.

That as a hint to all.

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Anonym

DrückGlück - Payout problems / Documentary evidence required [Solved...

5th Jan. 2018, at 03:34 am CET#9
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RaphaelM6 wrote on 04/01/2018 at 17:12: Thank you!

I played Cosmic Fortune from the Jackpot games with 1,50€ bet and cleared the Major Jackpot of 24.432€.
Almost it was the 82k jackpot but I don't want to complain


With the bank statement it worked. Thanks for the quick responses

Great win congratulations
With the Kto statement I would still blacken everything what the nix concerns^^

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Nadine1504

DrückGlück - Payout problems / Documentary evidence required [Solved...

3rd Jul. 2018, at 02:53 pm CEST#10
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Hello may I ask how you managed to get the money? I have played on Friday book of dead and won 30000 euros after successful Verification I have then given the first 5000 in payout. Today I got an email that my withdrawal was canceled. I then visited my account and suddenly everything was gone credited to me only the 350 what I had paid in. I've been trying to reach someone since 11am, but I can't reach them by phone or email, and most of the chat is in English. I am really on 180. Lg Nadine

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