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Casino verification: Platincasino simply does not verify after 7 days with a 4 digit amount

Topic created on 09th Jan. 2021 | Page: 1 of 3 | Answers: 28 | Views: 6,120
L****7
Hello,
I signed up with Platincasino because it is listed on gamblejoe and won a 4 digit amount.
However, nothing happens for 7 days with the Verification and in the Live Chat one is only put off.
I hope Daniel or the Caro (Platincasino) can be helpful to me, because if this continues, this casino is never again for me in question.
Many greetings
Lisa

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L****7
Update:
After the 3 mail the 4th was a bit sharper yesterday.
Threatening to publish through screenshoots etc on gamble joe my account was verified this morning.
What a coincidence.
Money was paid out but not released yet.
Let's wait and see what happens.

Greetings Lisa

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L****7
Update:
Money has been ordered to be paid out.
I'm glad, but sad that must first be threatened.
Greetings Lisa

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x00NY
Elite
LisaL227 wrote on 10/01/2021 at 13:44: Update:
Money has been instructed to be paid out.
Glad to hear it, however sad that must be threatened first.
Greetings Lisa

that was not because of the threat, Platincasino currently takes between 7-10days for each verification. Congratulations on the payout

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Whilm
Amateur
Seniorfips wrote on 10/01/2021 at 13:48
that was not because of the threat, Platincasino currently takes between 7-10days for each verification. Congratulations on the payout

I think so, that Platin has accelerated the processing only after the threat
What is going on there at the moment is unfortunately not normal. Either they are really overwhelmed or waiting for people to gamble it all away again.

The same was at LVBet with me the other day. Were only 100€. After 24 hours, I have unfortunately gambled away the money. This will not happen to me in the future

I avoid such casinos. Rather plays at casinos that pay out quickly
Otherwise nothing will change, at some point they have to adapt.

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Anonym
I am still of the opinion that this casino belongs on the blacklist. Even if Caro does not like to hear it, the behavior of the casino has not earned any trust that you Deposit there when the long Verification is finally times through there.

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evopower140
Expert
Yes I think so too or they do not allow deposits until the account is verified or they directly point out that they are one of the slowest Oc and it can take up to 10 days !

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L****7
Thank you first of all for the answers.
It has me security with the threat zutun, the exactly 1 1/2 std after my mail I got via email the confirmation for Verification and today at noon the confirmation for withdrawal.
Am really disappointed and this online casino is no longer an option for me.
I have in the meantime 350 € at sunmaker and 150 € at sunnyplayer paid out there I was verified after 1 day and on the same day there was the payout.
No comparison to Platincasino.
My friend won 7k on Friday at Luckydays and after 2 hours the account was verified and 1 day later the 7k paid out.
Greetings Lisa

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Danyel56
Hello all,

Unfortunately I have the same problem but with a 5 digit amount...I won the amount 9 days ago and uploaded all the necessary documents directly on the website. I can't get through in chat because after what feels like hours you are automatically logged out and then you are no longer in the queue.Email is also not answered. @LisaL277 vllt you can post the text times then I would also try it on the way.

Greetings Daniel

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evopower140
Expert
Yes, this can take up to 16 days to email they wait in vain so no matter where you listen to this Oc belongs at the time on the black list it is simply no serious online casino more who has to wait so long for his win and much longer that can not be in favor of the player

It is only bad that it is advertised here as serious and I also fell for it I ask for it on the part of the operator to Deposit a note at this casino

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