Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Wildz: [solved] WILDZ Verification Muchbetter

Topic created on 08th Feb. 2020 | Page: 1 of 2 | Answers: 13 | Views: 5,792
xNaom

[solved] WILDZ Verification Muchbetter

8th Feb. 2020, at 07:07 pm CET#1
0 Likes

Nobody has liked this post so far
Hello,
i have been playing at Wildz for quite some time and now I need to verify for a payout of 1300€.
Now I also have to verify all the stuff I have ever deposited with. Bank account and Skrill are no problem but what do they want from me at MuchBetter? In the Verification it says:

Muchbetter

Screenshot of your MuchBetter e-wallet account where you can see your name and customer number.

Where can I find my customer number? The only thing I found that goes a little bit in that direction is this
https://www.bilder-upload.eu/bild-ca5f7d-1581185156.jpg.html


I hope you can help me and tell me what exactly they want from me and where I can find it.

Kind regards
Naom

EDIT: Support just told me "You'll find it."

This post has been translated automatically

Klempo77
Expert

[solved] WILDZ Verification Muchbetter

8th Feb. 2020, at 10:10 pm CET#2
0 Likes

Nobody has liked this post so far
I have not found a customer number in my account either
Is it not cell phone number?

This post has been translated automatically

G****e

[solved] WILDZ Verification Muchbetter

8th Feb. 2020, at 11:09 pm CET#3
1 Like

Liked this post: Avatar von xNaom xNaom
Write or call the MuchBetter support. Vllt log on to the website if there is one via laptop or PC. Otherwise give the casino your muchbetter email and mobile number. See what they say. Good luck, hope you get the money and set loss limit to 1 euro, not that you verdaddelst everything again

This post has been translated automatically

xNaom

[solved] WILDZ Verification Muchbetter

9th Feb. 2020, at 12:17 am CET#4
0 Likes

Nobody has liked this post so far
Klempo77 wrote on 08.02.2020 at 22:10: I also found no customer number in my account
Is it not handy number?

Well but that is not shown anywhere either, is it?

This post has been translated automatically

campamocha
Rookie

[solved] WILDZ Verification Muchbetter

10th Feb. 2020, at 11:24 am CET#5
0 Likes

Nobody has liked this post so far
The customer number = your cell phone number at MuchBetter
You can send a screenshot from the Muchbetter app - go to your profile - there are your pers. Data like name, date of birth etc
That should be enough


In principle, there is actually a function for providers at MuchBetter, so that they do not have to ask customers for such documents
For this, the casino sends a push message to the app to the phone number you provided, asking you to confirm it. So practically a Deposit request of EUR 0 - with a text that this is just to verify the account. This is all automated, but it seems that the word has not yet spread to all providers.

This post has been translated automatically

Pklisa
Amateur

[solved] WILDZ Verification Muchbetter

10th Feb. 2020, at 11:33 am CET#6
2 Likes

Liked this post: Avatar von katy444 katy444, Avatar von moody moody
So I always find it ingenious what the casinos want to have everything from one in the case of a withdrawal, money deposits go without any Verification quickly and easily.

This post has been translated automatically

moody
Experienced

[solved] WILDZ Verification Muchbetter

10th Feb. 2020, at 11:48 am CET#7
0 Likes

Nobody has liked this post so far
Pklisa wrote on 10.02.2020 at 11:33 am: So I find it always ingenious what the casinos want to have everything from one in the case of a payout, money deposits go without any Verification quickly and easily

Yes. Motto at the casinos "taking is more blissful than giving"

This post has been translated automatically

xNaom

[solved] WILDZ Verification Muchbetter

12th Feb. 2020, at 10:07 am CET#8
0 Likes

Nobody has liked this post so far
Well,
4 days later still nothing has happened. My Verification is still "in process"
The Wildz support is really nice but has nothing to report and has no influence on speed. It's all very questionable...I requested the payout last week Monday, it always takes at least 2 days until any response comes. It makes so slowly no more fun. Especially since I do not continue to play until I have the money because why should I continue to play if they do not pay out anyway...
LG
Janik

This post has been translated automatically

Elleoj59
Rookie

[solved] WILDZ Verification Muchbetter

12th Feb. 2020, at 10:16 am CET#9
0 Likes

Nobody has liked this post so far
That is exactly the reason why I. Do not play. Before. I wanted to Deposit the first time I uploaded all my documents and also told them before everything is not accepted I pay nothing. 14 days ago, still nothing 😂👍

This post has been translated automatically

xNaom

[solved] WILDZ Verification Muchbetter

12th Feb. 2020, at 12:42 pm CET#10
0 Likes

Nobody has liked this post so far
In the FAQ they say 1 business day. The support told me that they are very busy at the moment but for a Verification that sometimes takes only 5 minutes on other sites, that seems pretty long to me

This post has been translated automatically

Hot Topics8th May. 2024 at 02:55 am CEST

Jackpots
0
Miscellaneous
0
Miscellaneous
0
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately